Findlay Nissan Henderson - Service Center

timely and professional Very clean service area and customer lounge, communication between service writer and me was exceptional and the wait time was more than acceptable. M Very clean service area and customer lounge, communication between service writer and me was exceptional and the wait time was more than acceptable. My vehicle was washed and actually cleaner than when I arrived. I was very happy with my overall experience and will continue to use their service. More

Came in for an oil change. I bought the car at a dealership that was not Nissan. Wanted to have the car serviced by Nissan. Thought they would be more experienced. I bought the car at a dealership that was not Nissan. Wanted to have the car serviced by Nissan. Thought they would be more experienced. More

Poor service I have a 2013 Nissan Pathfinder SL and have been. Taking my vehicle since I bought it to Henderson Nissan for every service. I was first alarmed to th I have a 2013 Nissan Pathfinder SL and have been. Taking my vehicle since I bought it to Henderson Nissan for every service. I was first alarmed to the problems when I needed my 30 k service and was quoted a price of 289.00 yet when I got there I was charge 689.00 and told it was because my vehicle was a v8. How funny as my vehicle is a v6. They took some stuff off the bill and charges were still in excess of 500. I had already paid for oil changes in a package deal so kept going back to get the service done. Upon my next visit I scheduled a recall to be fixed and brought vehicle in only to be told they did not have parts. Waisted trip next visit which was my last visit I asked to get the recalls fixed and once again they refused to do the work. I just went in for the 3rd time to get the work done and was told I would have to leave the car all day as I said was not a problem as long as they had a car for me for the day. They got irritated and so did I with there poor service aND inability to fix the National Recalls on this vehicle. I got agitated and was thrown out of service center aND threatened not to return. Warring you all to avoid this dealership and there service department is as u trustworthy as I have ever experienced! More

Henderson Nissan Service Excellent customer service every time we go. They treat you with professionalism and understanding answered and explained any questions I had. Facili Excellent customer service every time we go. They treat you with professionalism and understanding answered and explained any questions I had. Facility is clean and well maintained. More

Fast and Friendly Service Fast and friendly service. I dropped of the vehicle and the service work was done.. The service department called me and says d I could pick up the ve Fast and friendly service. I dropped of the vehicle and the service work was done.. The service department called me and says d I could pick up the vehicle any time. A shuttle service was offer, but I didn't require it. When I arrived the vehicle was was washed and cleaned for no extra charge. More

No pressure No up selling for more service. Recommend, but let you schedule when you can. That is the process that I like the most . No more to say, had to reach No up selling for more service. Recommend, but let you schedule when you can. That is the process that I like the most . No more to say, had to reach 25 words More

New Frontier with serious issues While traveling to Las Vegas, my new Frontier with 841 miles decided that it had gone far enough. Nissan towed it the 69 remaining miles to Henderson While traveling to Las Vegas, my new Frontier with 841 miles decided that it had gone far enough. Nissan towed it the 69 remaining miles to Henderson because that was close to my hotel. I walked from the hotel to the dealership the next morning. Henderson Nissan arranged for a Nissan paid rental car. My wife and I toured Death Valley and the surrounding area. Upon our return, we were given a different rental, a dealer owned Rogue, because the new transmission hadn't arrived. We drove that home in Utah and drove back in two weeks later for a reunion with our Frontier. Although the codes indicated that the transmission was the problem, they were incorrect. We stalled on the way to Lake Havasu City. Towed back, the dealership helpfully arranged for a Versa as their last available rental vehicle at 8:30 at night. We drove that for a month or so while Nissan engineers tried to determine the problem. They failed, We transferred into a higher trim level Frontier Pro4x after the original Frontier SV was shipped to our dealership located on the Wasatch Front. Henderson Nissan's Shane S. was extremely helpful. Being 500 miles from home as senior citizens without an operational vehicle could have been problematic to say the least. It all worked out in the end. We drove rental cars for several thousand miles, have a new Frontier that I quite enjoy, and later bought a new Nissan Murano Platinum for my wife. Now I have two new Nissan's parked in my garage. Had Henderson Nissan been less than helpful, I probably would not have any Nissan products now (lemon laws worked well - the corporate contact person was helpful as well.). Although I didn't buy the first truck (or subsequent Nissan) from Henderson Nissan, I am appreciative for the much needed assistance that they provided to my wife and me. More