Findlay Nissan Henderson - Service Center

My Service Tech Rep was Bill Buckley, he was excellent in the process, not that Hason fellow you mentioned the process, not that Hason fellow you mentioned More

Bill in the service dept was top notch. Appreciated the shuttle rides. Car seems to be working ok. Appreciated the shuttle rides. Car seems to be working ok. More

I brought my car in for an oil change, and to check if they could install my dashcam rearview mirror that I got for Christmas. They were awesome and able to install it same day. William Buckley was super they could install my dashcam rearview mirror that I got for Christmas. They were awesome and able to install it same day. William Buckley was super accommodating and helpful, and overall very kind. More

Timely service Kept me informed of progress of the maintenance service I was receiving . Very nice car wash. maintenance service I was receiving . Very nice car wash. More

This dealership is great Fabian is a really good service advisor. I will go back again and the service here is much better than United Nissan these people at Findlay Nissan really care about the customer. A advisor. I will go back again and the service here is much better than United Nissan these people at Findlay Nissan really care about the customer. And go out of their way to give the customer the best price they can Can't say that about other dealerships was really good to see Fabian and thank you again Fabian you really are there to help the customer More

Amazing service and super quick too! I was in and out in less than an hour for an oil change. Everyobe is super nice and professional. I will keep taking my car to this dealership agaib I was in and out in less than an hour for an oil change. Everyobe is super nice and professional. I will keep taking my car to this dealership agaib and again! More

Very professional And fixed my car issues They were accommodating to my financial concerns Great service! accommodating to my financial concerns Great service! More

Was good prior times I visited, this last time the service I received was bare minimum at best. I was treated like I was being an inconvenience. Stephon who helped me wasn’t who I booked my appointmen service I received was bare minimum at best. I was treated like I was being an inconvenience. Stephon who helped me wasn’t who I booked my appointment with. When first telling the reason for my visit he made it seem like I was asking for a ton of work (I had two concerns) and stated they would need my car all day because they had cars from earlier and prior day they had to work on first. I did expect for it to take some time so I wasn’t overly concerned. In going in he draws up the paperwork and then tells me diagnostic will be about $160, I told him I don’t know if I’m still under warranty so I better hold off and just get an oil change, he seemed annoyed and proceeded to adjust for just the oil change then he tells me after that my warranty is still active. I said if that’s the case I’m okay with moving forward on the diagnostic and possible the work. He got visually annoyed by this so I said if it’s too much trouble I can do it another time to which he said yes, I already printed the paperwork so just bring the car back another time. Then, I have my friend bring in his vehicle for an appointment scheduled 15 mins after mine. (The car is under my name). We get that checked in with a different advisor, Fabian, who is much more receptive to help. When checking in that car Fabian asked if I would like regular or synthetic oil for the oil change, I choose regular. I thought, that’s strange, I wasn't asked that for my car earlier. So at the end, get the bill and Stephon had automatically put down synthetic for my car, without asking. So two of my cars, same service, one was more expensive because Stephon didn’t take the time to ask which I would prefer. I was so irritated at that point I didn’t even want to argue it. Not to mention I received no updates about my car’s completion until Fabian asked Stephon for an update for me since my friends car that came in 15 minutes after mine, was finished 15 minutes before mine. I felt there was zero effort to do anything more than check me in for an oil change and get me out the door. More

I was treated fairly by the sales staff. I have no problems with them so far with regards to getting oil changes etc. I’ve driven Nissans for over 20 years I have no problems with them so far with regards to getting oil changes etc. I’ve driven Nissans for over 20 years More

They performed my oil change immediately and I was greeted when I pulled into service bay greeted when I pulled into service bay More