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Findlay Lexus of Spokane

Spokane, WA

not yet
rated
318 Reviews

1030 W 3rd Ave

Spokane, WA

99201

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Showing 318 reviews

May 25, 2017

Service was excellent Beautiful lobby to wait in even though I was offered a ride to any destination I would like. Fast service and great coffee and donuts. Meant a new fri More

by jimmi-77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexus
May 26, 2017 -

Findlay Lexus of Spokane responded

Jim, thank you for taking the time to leave this positive review. I'm glad everything went smoothly and that you enjoyed your visit. We appreciate your business and hope to see you soon. -Bob Mclean, General Manager

April 28, 2017

Great experience. We have worked with LHM Lexus for over 14 years. They have serviced all three of our Lexus'. Asa has taken great care of our service needs. Scott More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Petterborg
May 01, 2017 -

Findlay Lexus of Spokane responded

Thank you for your loyalty, Christine. We value all of our long time customers and work hard to make sure that we always take care of them. Thanks again for choosing us, we look forward to your future visits. -Bob McLean, General Manager

April 16, 2017

As expected. The car buying process was exactly what I expected; pick car, negotiate, finalize. Out sales person was excellent although I didn't really deal with More

by Panpanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 17, 2017 -

Findlay Lexus of Spokane responded

Thank you for taking the time to share your experience. Our goal is to make sure all our customers are well taken care of and ensure that they have a 5-star experience. I am glad we met all of your expectations and thank you again for your business. If there's anything else we can do for you please let us know. -Bob McLean, General Manager

April 15, 2017

Great service Everyone was great. Irvin was good to work with and very helpful. I would recommend lexus sale and service to anyone. Very comfortable with every thin More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Johnson
Apr 17, 2017 -

Findlay Lexus of Spokane responded

Ron, thank you for positive feedback. I am glad to hear that Irvin and the team met your expectations and provided great service. Thanks for stopping by, we look forward to your future visits. -Bob McLean, General Manager

April 08, 2017

Very positive experience purchasing 2017 RX350 frm LHM Lexus We (wife and I) recently purchased a 2017 RX350 from LHM. From start to finish this was a very positive car buying experience for us. James (sales rep More

by Happy Lexus owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Scott and Kristen
Apr 10, 2017 -

Findlay Lexus of Spokane responded

Thank you for taking the time to write this 5-star review! I'm thrilled to hear that you and your wife had a great experience and found the perfect 2017 RX350 for you. If you have any questions or need anything else, please feel free to reach out! -- Bob McLean, General Manager

March 01, 2017

I brought my Rx 330 in for oil change I had a loaner car for the time I had the car worked on.. it took about 2 hours.. when I returned, the car had been washed.. nice! More

by Kathryn Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 07, 2017 -

Findlay Lexus of Spokane responded

I'm thrilled to hear about your 5-star experience with our service department, Kathryn. We hope to see you again in the future. - Bob McLean, General Manager

January 12, 2017

Excellent Very happy with the vehicle and the sales person from whom I purchased it. I would recommend this dealership to others. I was treated very well when More

by James42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Biggs
Jan 13, 2017 -

Findlay Lexus of Spokane responded

Thank you for your 5-star review. We look forward to continuing to serve you. - Bob McLean, General Manager

December 08, 2016

customer service, customer service I am total sold on the whole customer service experience at larry millers lexus Spokane. the cars a very nice but the customer service is amazing, an More

by jimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Johnson, Bob McLean, Scott Petterborg, Jim Freet
Dec 09, 2016 -

Findlay Lexus of Spokane responded

Thank you for your review! I am glad that we could provide you with amazing service. Bob McLean, General Manager.

November 29, 2016

Great Service Had a great service experience and would return again. Thank you for your loaner car. Helped out a lot. Very friendly and knowledgable serve w More

by Pastorgreg62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know.
Dec 01, 2016 -

Findlay Lexus of Spokane responded

Thank you for your review! I am glad that we could provide you with friendly, informative service. We look forward to serving you again. Bob McLean, General Manager.

November 17, 2016

Best car buying experience ever!! Loved working with DJ! I was planning on purchasing a new Toyota RAV4 hybrid, but during my research, through information I entered on the U.S.News B More

by Luvtoyotas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ, Rocky
Nov 18, 2016 -

Findlay Lexus of Spokane responded

Thank you for your review! I am glad that DJ could provide you with a helpful and friendly experience. We look forward to continuing to serve you! Bob McLean, General Manager.

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