Findlay Lexus of Spokane
Spokane, WA
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Service was excellent Beautiful lobby to wait in even though I was offered a ride to any destination I would like. Fast service and great coffee and donuts. Meant a new fri Beautiful lobby to wait in even though I was offered a ride to any destination I would like. Fast service and great coffee and donuts. Meant a new friend in Irvin Johnson also. Very pleasant dealership to shop at and visit. Jim More
Great experience. We have worked with LHM Lexus for over 14 years. They have serviced all three of our Lexus'. Asa has taken great care of our service needs. Scott We have worked with LHM Lexus for over 14 years. They have serviced all three of our Lexus'. Asa has taken great care of our service needs. Scott has sold us our last two cars and has worked hard to find us what we wanted. No pressure sales and listened to what we were looking for. More
As expected. The car buying process was exactly what I expected; pick car, negotiate, finalize. Out sales person was excellent although I didn't really deal with The car buying process was exactly what I expected; pick car, negotiate, finalize. Out sales person was excellent although I didn't really deal with the 'manager' or whenever approves sales price. More
Great service Everyone was great. Irvin was good to work with and very helpful. I would recommend lexus sale and service to anyone. Very comfortable with every thin Everyone was great. Irvin was good to work with and very helpful. I would recommend lexus sale and service to anyone. Very comfortable with every thing More
Very positive experience purchasing 2017 RX350 frm LHM Lexus We (wife and I) recently purchased a 2017 RX350 from LHM. From start to finish this was a very positive car buying experience for us. James (sales rep We (wife and I) recently purchased a 2017 RX350 from LHM. From start to finish this was a very positive car buying experience for us. James (sales rep) was extremely helpful and flexible in ultimately finding the right vehicle with all the internal and exterior options that we desired - and at the right price. We were never pressured at any time and James and other staff members were able to completely answer the many technical and logistical questions that we had. All the staff that we interacted with were friendly and professional. We can easily highly recommend this dealership to anyone looking to purchase a new (or previously owned ) vehicle. More
I brought my Rx 330 in for oil change I had a loaner car for the time I had the car worked on.. it took about 2 hours.. when I returned, the car had been washed.. nice! I had a loaner car for the time I had the car worked on.. it took about 2 hours.. when I returned, the car had been washed.. nice! More
Excellent Very happy with the vehicle and the sales person from whom I purchased it. I would recommend this dealership to others. I was treated very well when Very happy with the vehicle and the sales person from whom I purchased it. I would recommend this dealership to others. I was treated very well when I had a warranty related problem with my former vehicle, and I anticipate the same treatment with my new car should problems arise More
customer service, customer service I am total sold on the whole customer service experience at larry millers lexus Spokane. the cars a very nice but the customer service is amazing, an I am total sold on the whole customer service experience at larry millers lexus Spokane. the cars a very nice but the customer service is amazing, and that will keep me coming back over and over again. thanks More
Great Service Had a great service experience and would return again. Thank you for your loaner car. Helped out a lot. Very friendly and knowledgable serve w Had a great service experience and would return again. Thank you for your loaner car. Helped out a lot. Very friendly and knowledgable serve writers. More
Best car buying experience ever!! Loved working with DJ! I was planning on purchasing a new Toyota RAV4 hybrid, but during my research, through information I entered on the U.S.News B Loved working with DJ! I was planning on purchasing a new Toyota RAV4 hybrid, but during my research, through information I entered on the U.S.News Best Price Program website, I was immediately contacted by D.J. Boehm in regards to a new Lexus. That particular Lexus was a little bit out of my budget, but DJ sent me information on a Certified Used 2013 RX450h. It was a beautiful car! Low mileage! Great price! He was extremely knowledgeable, super professional, very friendly, and answered all my questions with ease. He held the car for us for 5 days until we could drive the 3 hours from Walla Walla to Spokane to look at it. He promised me I would love it and I wasn't disappointed one bit! Working with Rocky was a pleasure, too! He had us out the door in no time, explained everything we were signing, and didn't try to sell us a thing! Such a breath of fresh air! We purchased a new Toyota Sequoia 9 months ago and the whole experience was exactly the opposite. We felt trapped, waited for hours to get in with the finance person, then he tried to sell us every possible add on and extra. We were exhausted when we left that dealership, but ready to tackle the rest of the evening when we left LHM Lexus. Thanks guys!! We will be back! More