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Findlay Lexus of Spokane

Spokane, WA

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318 Reviews

1030 W 3rd Ave

Spokane, WA

99201

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Showing 318 reviews

January 30, 2018

Great people who work hard. All the folks at Lexus in Spokane work hard to help. They are polite and kind. The fresh cookies and beverages are a pleasent treat. Along with the co More

by Atate77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis in service.
Jan 30, 2018 -

Findlay Lexus of Spokane responded

Thank you for your kind review. We are always happy to help in any way that we can and are glad you enjoyed our facilities as well. Let us know if there's anything else we can do for you. -Bob McLean, General Manager

January 26, 2018

New car purchase I a pleasure This is the third car we have purchased from this dealership. Every time has been painless and easy. I’m confident that both of us got a good deal, a More

by IdahoSpud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ, Sean
Jan 30, 2018 -

Findlay Lexus of Spokane responded

Thank you so much for sharing your experience with us. We work hard to provide an enjoyable experience for all our customers and we're glad you've always been satisfied with your visits. Thank you for being a loyal customer. We appreciate your recommendation and look forward to working with you again. -Bob McLean, General Manager

January 25, 2018

Oil change, tire rotation and free car wash Excellent customer service from the whole team dated 1/23/2018. Service team was quick to approach as I rolled up, courteous, listened to my concerns More

by TurboThatRegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Freet, DJ And Can’t remember my service guy name.
Jan 25, 2018 -

Findlay Lexus of Spokane responded

Thank you for sharing your experience with us! We're glad our team is always going above and beyond to make sure you have an excellent experience with us. Thank you for your business, we will make sure to pass along your message to the team. —Bob McLean, General Manager

December 30, 2017

Great Service Over the years we have had our Lexus HS250H, we have had it serviced at Larry Miller Lexus of Spokane and never had a problem with their high quality More

by Vetguy92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Longoria
Jan 02, 2018 -

Findlay Lexus of Spokane responded

Thank you for sharing your experience with us. We're pleased to hear that you are always satisfied with your visits and want to thank you for your kind words. Noe is fantastic and we are glad to have him on our team. We will make sure to pass this along to him. Thanks for your loyalty and business, we look forward to your next visit. —Bob McLean, General Manager

December 16, 2017

55k service for rav4 easy to schedule online and comfirtable waiting room gir approx 1.5 hr service. car cleaned, service explained, excellent service adviser(asa). have u More

by JH, DVM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asa
Dec 18, 2017 -

Findlay Lexus of Spokane responded

Thank you for sharing your experience with us. We're glad you always have an enjoyable experience and we will make sure to pass along your compliments to Asa! -- Bob McLean, General Manager

December 15, 2017

Service Always easy to schedule service. Asa is very accommodating and friendly. He listens and knows what needs to be done. Service is efficient. Like the sh More

by Marilyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asa
Dec 18, 2017 -

Findlay Lexus of Spokane responded

Marily, thanks for sharing! We're glad we could make your service visit an easy and enjoyable experience. Thank you for your support, we appreciate it! —Bob McLean, General Manager

December 06, 2017

60,000 mile check up. Appointment was timely and finished when they said it would be. Washed it and reviewed in detail what was done to the car. Waiting area and bathrooms More

by Jeffrey 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim—service rep.
Dec 06, 2017 -

Findlay Lexus of Spokane responded

Jeffrey, thank you for taking a moment to leave this positive review. We're pleased to hear you were satisfied with your service and our facility. We look forward to your next visit. —Bob McLean, General Manager

December 05, 2017

I had a tail light out and windshield wiper repair. I called the morning I discover both problems and Lexus of Spokane got me in immediately to take care of the problem. Thanks so much! More

by Pamela J Patricio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
Dec 06, 2017 -

Findlay Lexus of Spokane responded

Pamela, we're happy to hear we were able to provide you with quick service and solve your issues. Let us know if there's anything else we can do for you. —Bob McLean, General Manager

November 29, 2017

Great service My car had an airbag recall. I called to set an appointment which was scheduled sooner than i anticipated. I asked for a loaner vehicle and was told More

by Guido69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 30, 2017 -

Findlay Lexus of Spokane responded

I'm very glad to hear that you were satisfied with our service department. Thank you so much for choosing us and for taking the time to leave such thoughtful feedback. Please let us know if you need anything else. -- Bob McLean, General Manager

November 25, 2017

Its worth the trip! My wife and I have owned Lexus sedans and SUVs for years -- and have loved every one. Now that we're retired (but still traveling a lot) in Montana More

by BillnMT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim (Service), Scott (Technology), and James (Sales)
Nov 27, 2017 -

Findlay Lexus of Spokane responded

Bill, congratulations on your beautiful RX 350! It's such a quality car and I hope you and your wife enjoy it. Thank you for taking the time to share your experience with us—we sincerely appreciate it! Please let us know if there is ever anything else we can help you with. — Bob McLean, General Manager

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