Findlay Lexus of Spokane
Spokane, WA
Filter Reviews by Keyword
By Type
Showing 318 reviews
Very plesant and easy to work with, Lisa Borrego helped us with the purchase of a 2022 RX-450h AWD Lexus. She was very patient and helpful in showing us the new technology of our new car. Thank you Lisa Bo us with the purchase of a 2022 RX-450h AWD Lexus. She was very patient and helpful in showing us the new technology of our new car. Thank you Lisa Borrego and we will be seeing you again when we bring our Lexus in for service. More
Tom & Eming LiuWe will highly recommend LISA BORREGO to Tom & Eming Liu We will highly recommend LISA BORREGO to my friend. She was very patient and helpful to showing us the new technology of the new car. Tom & Eming Liu We will highly recommend LISA BORREGO to my friend. She was very patient and helpful to showing us the new technology of the new car. More
I highly recommend Lisa Borrego. She was extremely accommodating and respectful of my time. She was highly professional and friendly. Hopefully I will get to work with her again in the future. accommodating and respectful of my time. She was highly professional and friendly. Hopefully I will get to work with her again in the future. More
Very professional staff. Makes high-end dealers in Wenatchee look third rate. There appears to be an unbelievable number of signatures required for a lease/purchase. Wenatchee look third rate. There appears to be an unbelievable number of signatures required for a lease/purchase. More
Kevin R. Is a fantastic salesman from ordering the car to delivery. Very professional and cared about my purchasing experience. The finance person was frustrating to work with but probably due to their lac delivery. Very professional and cared about my purchasing experience. The finance person was frustrating to work with but probably due to their lack of experience. More
I leased a UX 250h. My salesperson was Lisa Borrego and she explained everything to me in great detail, and I was able to test drive a car before buying. The transaction went smoothly and there were no sur she explained everything to me in great detail, and I was able to test drive a car before buying. The transaction went smoothly and there were no surprises of any kind. Car was delivered at the promised time and exactly as specified. I highly recommend this dealer to anyone looking for a new Lexus. More
Have been a service customer for 16 years. Always happy with the work and the personnel. My most recent visit eroded my trust in their ability to take responsibility when the technician makes an error. N with the work and the personnel. My most recent visit eroded my trust in their ability to take responsibility when the technician makes an error. Not only did they not acknowledge their mistake, but instead came up with an alternative reason for the issue (which was false) AND CHARGED ME FOR IT. They have offered to refund the charge, but it has been 16 business days and a phone call and I have yet to see it. Disappointed that, after all these years, I was treated this way. No apology, no refund, no responsibility, no trust. Great coffee and an Uber lift don't compensate for trust. More