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Findlay Lexus of Spokane

Spokane, WA

not yet
rated
318 Reviews

1030 W 3rd Ave

Spokane, WA

99201

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Showing 318 reviews

March 10, 2019

Quick recall repair Had to take my Lexus in for a recall repair. The service was super quick and easy from my standpoint. Larry H Miller Lexus was able to provide me with More

by lcmoll8202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 11, 2019 -

Findlay Lexus of Spokane responded

Thank you for coming in! We were happy to assist you however possible and take top-notch care of you and your vehicle. It was no problem at all to work out a loaner for you. If there is anything else that we can do for you, please let us know! - Bob McLean, General Manager

February 21, 2019

Very courteous, attention to detail, frendly. Frendly greeting, courteous agents, attention to detail, good explanations, welcoming waiting room, the cleanliness of the waiting room is an indicati More

by Mark D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asa, Alexa
Feb 22, 2019 -

Findlay Lexus of Spokane responded

Thank you for your kind review, Mark! It is our pleasure to keep our waiting room and each customer's experience nice and comfortable. We take pride in the quality of the work we provide and it's good to hear that it is appreciated. We hope to work with you again in the future! - Bob McLean, General Manager

February 16, 2019

Great experience I’ve wanted a Lexus SUV for years, the new design is gorgeous! Finally took the plunge. Everyone was professional and helpful and friendly. I felt app More

by Lexus crazy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Sean, Shawn, Scott, DJ
Feb 18, 2019 -

Findlay Lexus of Spokane responded

That's fantastic to hear! Our team was happy to assist you however possible and get you into a great new SUV. Please let us know if there's anything else we can do to assist you. Welcome to the Lexus family! - Bob McLean, General Manager

February 15, 2019

Great service Do what they say when they promise. Always check my older vehicle for issues and fix, with consultation, to my satisfaction. Asa is my service guy a More

by Happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asa
Feb 15, 2019 -

Findlay Lexus of Spokane responded

Thank you for leaving that kind review! Our team was happy to provide a top-notch service experience. We'll be certain to let Asa know how much you appreciated his help. We hope to see you again in the future! - Bob McLean, General Manager

February 10, 2019

Excellent Would not trust my car with anyone else asa and russ make coming for service and parts a pleasurable experience. I like the honesty and integrity the More

by Happy Lexus owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asa
Feb 11, 2019 -

Findlay Lexus of Spokane responded

That is always our goal. Thank you for taking the time to leave such a positive review! We'll be certain to pass your kind words onto the team. We hope to work with you again in the future! - Bob McLean, General Manager

February 06, 2019

Excellant care of owners Went in for a bulb replacement and Jim had them do it as a courtesy; thank you so much for getting me in at a moments notice and for the free replacem More

by jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 07, 2019 -

Findlay Lexus of Spokane responded

Thank you for the positive review, Jay! It was our pleasure to take care of you and your vehicle. Please let us know if there is anything we can do for you in the future! - Bob McLean, General Manager

February 05, 2019

Excellent experience! Assa is wonderful and so knowledgeable Everything was perfect! Would definitely recommend Assa as your service contact! He was able to answer all my questions! I feel when I drive away that More

by Lex,G,geg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assa
Feb 06, 2019 -

Findlay Lexus of Spokane responded

That's great to hear! We love providing our customers with all of the information they need to feel confident about our service. Please let us know if there's anything else that we can do for you in the future! - Bob McLean, General Manager

February 01, 2019

Great customer service Larry H Miller Lexus Spokane always gets the work done in the timely promise, it’s professionally done in the waiting area is quite comfortable and us More

by Idaho Spud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asa
Feb 04, 2019 -

Findlay Lexus of Spokane responded

Thank you for the encouraging review! We try to provide a quick and easy service experience for all of our customers. We hope to you'll continue to come and see us in the future. - Bob McLean, General Manager

January 29, 2019

Great experience Great experience. They know our cars well. We take both of our Lexus’ in for service. When ever we are looking for a new one they aren’t pushy at all More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in service and Scott in sales.
Jan 30, 2019 -

Findlay Lexus of Spokane responded

That's great to hear, Christine. Thank you for coming into Larry H. Miller Lexus Spokane! We love providing our customers with a no-pressure buying and service experience. We hope to work with you again soon! - Bob McLean, General Manager

December 14, 2018

great dealer I was treated as"the most important in town". Quick, courteous, efficient reps. This buying experience for a new vehicle was second to none; all-in-al More

by Great Experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D.J., Kristin, Scott..........All knowledgeable/Efficient!!!!!!!!!!
Dec 17, 2018 -

Findlay Lexus of Spokane responded

Thank you for your positive review! It's great to hear that you felt appreciated and cared for at our dealership. We couldn't have such an amazing staff without amazing customers like you! We wish you many memorable miles in your new vehicle. - Bob McLean, General Manager

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