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Findlay Lexus of Spokane

Spokane, WA

not yet
rated
318 Reviews

1030 W 3rd Ave

Spokane, WA

99201

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Showing 318 reviews

January 11, 2020

Asa is the best, always a good experience! Quick, clear and concise. Routine maintenance is very simple and not stressful. Thank you I appreciate it. More

by Coryoberst
Recommend Dealer
Yes
Employees Worked With
Asa Birrel
Jan 13, 2020 -

Findlay Lexus of Spokane responded

Thank you, it’s great to hear from you! Our team and Asa appreciate your positive review. If we can be of any more assistance, don't hesitate to let us know! -Jonathon Henson, General Manager

January 11, 2020

Alexa at Larry H Miller Spokane was great I have owned my IS250 for about a year and only had to take it in for oil changes. Alexa has always been very professional. I like how they assign the More

by jgel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa
Jan 13, 2020 -

Findlay Lexus of Spokane responded

Thank you for that great review! Our team was happy to take care of you and your IS250. We hope to work with you again in the future! -Jonathon Henson, General Manager

January 05, 2020

Highly professional with a significant focus to taking care of the customer. Very thorough and efficient in that not only did they take care of my problem, but also cleaned the vehicle inside and out befo More

by Linda Smith
Recommend Dealer
Yes
Employees Worked With
Rotchford and James
Jan 06, 2020 -

Findlay Lexus of Spokane responded

Thank you for choosing our dealership, Linda! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jonathon Henson, General Manager

January 04, 2020

Very pleased I have been very pleased with our purchase of the Lexus RX450H and service department. Personnell is very helpful and friendly. Would highly recomme More

by cvbandmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Freet
Jan 06, 2020 -

Findlay Lexus of Spokane responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Jonathon Henson, General Manager

January 03, 2020

Very good experience!! Although I did not have an appointment, Kevin worked us in and helped us get the car we wanted. Thanks very much More

by Etweiser
Recommend Dealer
Yes
Employees Worked With
Kevin Rotchford
Jan 06, 2020 -

Findlay Lexus of Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jonathon Henson, General Manager

January 01, 2020

Great service! Dropped me off downtown while my oil was changed. We had to take my car due to car seats. It was no problem! Staff went above and beyond for me. More

by Krockey
Recommend Dealer
Yes
Employees Worked With
A. Thies
Jan 02, 2020 -

Findlay Lexus of Spokane responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Jonathon Henson, General Manager

December 29, 2019

High end dealer, very friendly and kind service advisor to greet you! They were able to find my issue and even had updated parts in stock! Very happy with entire experience. More

by etomas6
Recommend Dealer
Yes
Employees Worked With
Alexus
Dec 30, 2019 -

Findlay Lexus of Spokane responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Jonathon Henson, General Manager, (509) 747-7000

December 23, 2019

The service advisor promptly greeted me as I pulled into the drive. They knew what I was there for and had the paperwork ready. The tires that I wanted were mounted quickly, the wiper blades I wanted replac More

by Atate77
Recommend Dealer
Yes
Employees Worked With
Alexis
Dec 24, 2019 -

Findlay Lexus of Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jonathon Henson, General Manager

December 23, 2019

I received my 40,000 service on Saturday December 21 and expected that my car would be washed and vacuumed. My car was not vacuumed which was disappointing More

by Shannon_votava
Recommend Dealer
No
Employees Worked With
Service Dept
Dec 23, 2019 -

Findlay Lexus of Spokane responded

Hello there Shannon, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had an imperfect service experience at our dealership. I’d appreciate the opportunity to learn more about the condition your vehicle was returned to you in so that I can ensure that we did everything we could to ensure its cleanliness upon its return. I hope you’ll give me a call soon and we can get this sorted out together. - Jonathon Henson, General Manager, (509) 747-7000

December 22, 2019

I had an issue with my battery and positive connection. Asa was wonderful, was able to repair everything in less then an hour. We recieved outstanding workmanship. We've been going to Lexus for 9 years and More

by Leslie Yost-Waits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asa
Dec 23, 2019 -

Findlay Lexus of Spokane responded

Thank you for choosing our dealership, Leslie! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jonathon Henson, General Manager

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