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Findlay Lexus of Spokane
Spokane, WA
318 Reviews
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Showing 318 reviews
July 27, 2024
Very poor customer service by the Finance man and the manager. They told us they would hold our check until Wednesday in order for us to fund the check. They cashed it Tuesday morning and caused our ac manager. They told us they would hold our check until Wednesday in order for us to fund the check. They cashed it Tuesday morning and caused our accoiunts to empty. There seems to be a conspirarcy to kkep you in the dealership as long as possible, and then hope you don"y catch the 1300.00 etra on your bill for paint and leather. Our salesman irwin was excellent the rest of the crew in sales was awful. They showed little regard for customers. More
by weber`14
Employees Worked With
Ryan and Tyler? Finance and at the desk manaager.
June 26, 2022
Bob McLean (GM), DJ Boehm (Sales Manager) and James Mason (Saleman) made our buying experience very enjoyable. Friendliness and Professionalism is always the name of the game in sales and they went out of th (Saleman) made our buying experience very enjoyable. Friendliness and Professionalism is always the name of the game in sales and they went out of their way to make my wife and I feel welcomed and appreciated. James kept us well informed when our car would arrive and it was absolutely beautiful when we took delivery. Yes, I would recommend this sales team to anyone looking for a new car..Thanks again for making our purchase so easy. More
by Escoandesco
Employees Worked With
James Mason, Salesman, David Boehm
May 23, 2022
Thank You . . for getting rid of Jon Dumb & Dumber Henson... Rips off Customers and is a joke so Thank you ... Lexus needs to know about Him ..Bad news... . for getting rid of Jon Dumb & Dumber Henson... Rips off Customers and is a joke so Thank you ... Lexus needs to know about Him ..Bad news... More
by TommyO
Employees Worked With
Jon Henson , Jon Henson
March 29, 2022
Sales representative Irving Johnson was perfect. He was Helpful and knowledgeable but not pushy. He listened to what we were looking for and found the perfect car. He was Helpful and knowledgeable but not pushy. He listened to what we were looking for and found the perfect car. More
by solandercpa
Employees Worked With
I don’t remember the names of people other than Irving but the whole experience was very positive., Irvin Johnson
March 10, 2022
Me and my wife bought a car from them was told the car was four wheel drive it wasn't they ran our credit 11 times we got 11 hard hats and run our credit we brought these things to their attention they sa was four wheel drive it wasn't they ran our credit 11 times we got 11 hard hats and run our credit we brought these things to their attention they said the guy that sold us the car was fired I would not do nothing for us the worst car buying experience of our life More
by Cerutti6508
Employees Worked With
Mike Bartlett, Christen Mandziara
January 08, 2022
I had a wonderful experience buying a car from Larry H Miller.I would like to thank Pauline Ushigusa for her professional advice and help in choosing a car. Miller.I would like to thank Pauline Ushigusa for her professional advice and help in choosing a car. More
by Oksana Romans
Employees Worked With
Pauline Ushigusa, Mike Bartlett
November 17, 2021
BIGGEST WASTE OF MY WEEK AND SCAM BEWARE THIS COMPANY IS A FRAUD. STARTING THE SALESMAN INTRODUCES HIMSELF AS A MANAGER DJ OR DAVID IS HIS NAME. NEXT HE LIED ABOUT WHAT HE WAS GIVING ON TRADE AND AFTER THAT A FRAUD. STARTING THE SALESMAN INTRODUCES HIMSELF AS A MANAGER DJ OR DAVID IS HIS NAME. NEXT HE LIED ABOUT WHAT HE WAS GIVING ON TRADE AND AFTER THAT HE LIED ABOUT INTEREST RATE I WAS READY TO BUY UNTIL I GOT THE TRUTH FROM THE UNPROFESSIONAL FINANCE LADY THAT DIDN'T CARE ABOUT GETTING ME THE BEST RATE INSTEAD SHE GOT ME THE WORSE RATE. HORRIBLE EXPERIENCE NEVER AGAIN I AM NEXT GOING TO THE AG AND ANYONE ELSE SHOULD AS WELL. More
by joshescalade
Employees Worked With
David Boehm, Christen Mandziara
