Findlay Kia Las Vegas

Great communication and service from start to finish. Car is good as new. I will definitely be back. Car is good as new. I will definitely be back. More

Great service …………. . would Great service from start to finish, professional staff, quality work, and excellent communication throughout.. . would Great service from start to finish, professional staff, quality work, and excellent communication throughout.. More

Had to bring in my Kia for a recall. Joshua was a big help and taking care of everything and very thorough to make sure everything was OK. Joshua was a big help and taking care of everything and very thorough to make sure everything was OK. More

Great customer service Great customer service and attentive to my needs. Clearly expressed the steps of the recall. attentive to my needs. Clearly expressed the steps of the recall. More

I went to Findlay Kia for a routine service. The rep was friendly and competent. The service was completed in a little over an hour. The car was washed. Very good experience. The rep was friendly and competent. The service was completed in a little over an hour. The car was washed. Very good experience. More

Constant feedback on the progress of the car and pictures to show what they are working on. Great, friendly customer service. to show what they are working on. Great, friendly customer service. More

Justin was extremely helpful Justin did an outstanding job. He was very helpful diligent and continually checked in and kept me updated. job. He was very helpful diligent and continually checked in and kept me updated. More

My service advisor was Joshua Youngblood. He was excellent 5 Joshua is very professional, considerate, service oriented, and super nice! He was excellent 5 Joshua is very professional, considerate, service oriented, and super nice! More

My service rep was great. I had to wait too long for an oil change. I had an appointment at four pm. My car was finally ready at 5:45 pm... I had to wait too long for an oil change. I had an appointment at four pm. My car was finally ready at 5:45 pm... More

I had an appointnent at 800 am. I arrived at 750 am. Unfortunately the person I requested and had already changed appointments to have was not there. Noone even came to my car unt I arrived at 750 am. Unfortunately the person I requested and had already changed appointments to have was not there. Noone even came to my car until 820. Then, upon doing the orders, I was told the car would be ready at 11, then i was asked if I was staying, i said yes and he said, good we'll keep the car and get everything done and it will be ready around 2. I asked where Jose was since my appointment was with him. I was told they had someone quit, so they had to change schedules and gave him the day off. The car was ready around 12. When I went inside to pay, which I used to always do,they told me I had to go out to my service guy, but he was on break for another 10 minutes, and i should go wait by his office, mind you it is hot out. I go out and he has another customer in his office. When he finished, I went in and I had to tell him my name 4 times before he got my paperwork. Then, i take out cash to pay and he tells me he cant take cash, so now I had to go back inside to pay. Again, i had to wait for someone from the parts department to get off the phone to take my payment. I had my keys, but my car wasnt out, so Carlos said hed have someone get it. He then took my keys and disappeared. After the car wash, there were black streaks all across the bottom of the car. I got into my car and left feeling like i do not like the changes that are happening. I am a very long time customer, about 22 years (when they were across the street). My only good experience with service is when i have Jose, thus why my appointment was made w him and I feel like I should have been notified and given the option to change appointment if they changed his days off. More