Findlay Hyundai in St. George
St. George, UT
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Highly recommend these wonderful people. Brian in the service department has helped me for over two years with the maintenance of my car. He is always communicating and giving me updates his Brian in the service department has helped me for over two years with the maintenance of my car. He is always communicating and giving me updates his mechanic found a leaky radiator when I got my car serviced. It was under warranty thank goodness and they overnighted what they needed. Will always recommend this awesome service department. More
Most of my experience with this dealership was positive. There was only one comment made by a manager about a question I had that made me angry and feeling like I didn't know what I was talking about. There was only one comment made by a manager about a question I had that made me angry and feeling like I didn't know what I was talking about. I expressed my concern to my salesman and he apologized to me. I left the dealership and went back the next day. There was a different manager there and between him and my salesman, I came home with a new Hyundai Tucson. More
During my visit to the dealership for front brake service, I encountered a series of inconsistent quotes. Initially, the service was quoted at $299 via their check-in iPad. I then presented a Hyundai service, I encountered a series of inconsistent quotes. Initially, the service was quoted at $299 via their check-in iPad. I then presented a Hyundai website coupon for $239, leading to a revised paper quote of $279, which was communicated to me before work commenced. Contrary to the promised 1.5-2 hour completion time for my 2 PM appointment, I was later informed the service would extend past 5 PM. More surprisingly, the service cost was then escalated to $399, a stark increase from both the initial iPad quote of $299 and the revised paper quote of $279. When I contested this hike, referencing the earlier quotes and the online coupon, I was informed that all were considered outdated and not the dealership's responsibility, despite them having provided the paper quote mere minutes earlier. It was only after engaging Hyundai Customer Service and persistently requesting a manager that the dealership finally agreed to honor the $279 quote they initially provided but remained adamant about not accepting the $239 coupon price. More
Jeff Richter of your service dept was fantastic! We had a problem on a recent road trip which could have ruined our trip. Jeff saved the day by taking care of the issue quickly and professionally. T We had a problem on a recent road trip which could have ruined our trip. Jeff saved the day by taking care of the issue quickly and professionally. Thanks Jeff for your excellent service!!! More
Excellent service. Brian explained the service required and conducted everything as explained. Look forward to working with him again. Brian explained the service required and conducted everything as explained. Look forward to working with him again. More
Without exception have always received great car care customer service. Brian was a pleasure to do business with and I feel confident he is looking out for my car's health and my safety! customer service. Brian was a pleasure to do business with and I feel confident he is looking out for my car's health and my safety! More