Findlay Hyundai Prescott

Very happy with my new Hyundai Tucson hybrid , we liked our sales person and the service our sales person and the service More

It was nice to be able to shop without feeling hassled. I returned to the dealership two days later with a few questions and my salesman answered them. He told me not to hesitate if I have more questions . I returned to the dealership two days later with a few questions and my salesman answered them. He told me not to hesitate if I have more questions . More

Tony was absolutely amazing and didn't give up on getting me the car I wanted. Kyle was great with getting all the paperwork done. me the car I wanted. Kyle was great with getting all the paperwork done. More

I came in for my first oil change on my 2024 Tucson and found that there is an oil leak. First of all I was shocked there was an oil leak on a new car! I’m losing my faith in Hyundai. Maybe I should go bac found that there is an oil leak. First of all I was shocked there was an oil leak on a new car! I’m losing my faith in Hyundai. Maybe I should go back to Toyota Your dealership does not have a loaner car for me and won’t know when they will have one. So I’m here wanting to keep my car serviced but cannot be without a car, nor should I have to. When I used to work for a competing dealership and the loaners were out, they would have the sales dept get a car for the customer. I feel like your dealership does not care enough about your customers to take the next step needed to help a customer. I’m very disappointed, I shouldn’t have purchased this vehicle if this is how I’m treated. Linda Kramer 928-830-3881 More

Nico was excellent in every way. He was accurate on time estimates and was very attentive. Thanks. He was accurate on time estimates and was very attentive. Thanks. More

Great service, timely response to inquiries, loaner was available for us, we will come back for service in the future. available for us, we will come back for service in the future. More

Tgey mad an acception to fit me in which I was very grateful. Thank you grateful. Thank you More

Zach was excellent to deal with knowledgeable and direct when asked questions very professional and to the point ! when asked questions very professional and to the point ! More

This sales experience was one the best I’ve had over the past 50 years of buying cars! past 50 years of buying cars! More

Dropped Tucson off for recall at 8:15 a. m. & advised it would take two hours. I called at noon to check on my vehicle since I never received a call & was advised it was still in the shop. m. & advised it would take two hours. I called at noon to check on my vehicle since I never received a call & was advised it was still in the shop. I finally received a call that my vehicle was ready at 4 p.m. I was without vehicle most all day for a 2 hour fix & had to arrange transportation back and to dealership. Either Findlay was short of mechanic help or my vehicle sat around for six hours before they worked on it. Both Grant & Nico (service representatives were nice & did a good job but no explanation why a 2 hour job took 8 hours. FYI I never received a recall notice but Nico advised me when I was in for an oil change several weeks ago. Unfortunately I left the vehicle for oil change and recall but advised when I picked up the car hours later that no recall was performed because Findlay didn’t have the parts. I was prepared to wait for oil change but when advised they needed several hours for recall fix, I arranged for spouse to come pick me up. It would have been nice to know Findlay didn’t have recall parts before arranging transport. More