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Findlay Hyundai Prescott

Prescott, AZ

Overview
Employees
Reviews
Vehicles
4.7
595 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3250 Willow Creek Rd

Prescott, AZ

86301

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Showing 595 reviews

November 22, 2024

Not coming back. Dishonest service department. Can’t trust that they are telling us the truth. More

by BILLBARBER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Micheau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Findlay Hyundai Prescott responded

BILLBARBER, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

November 22, 2024

They were polite when I called for an appointment and in a timely manner scheduled me to bring in my car for service. I was greeted quickly upon arrival at the service department. All my questions were an More

by VZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
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Nov 25, 2024 -

Findlay Hyundai Prescott responded

VZ, Thank you for your positive feedback! We are so glad you had a speedy appointment and that you were comfortable while waiting for your vehicle. We appreciate you and your business and are thankful to have you as a customer.

November 20, 2024

When I returned home I found two items on the inspection in red indicating immediate attention needed. The tech never mentioned anything about it. Poor follow through. Bad customer service. What if they ha More

by COSTA0830
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Grant Micheau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Findlay Hyundai Prescott responded

COSTA0830, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

November 20, 2024

I was very pleased with my service. Very professional and knowledgeable service advisor. Thank you! More

by SUNSLUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Findlay Hyundai Prescott responded

SUNSLUV, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 19, 2024

The guys working in the service department, Grant and Nico are very nice and helpful. More

by JUDIKAYWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Judi, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 19, 2024

Great service and friendly helpful service workers. Wish theee was an in house car wash though. More

by jonejacobs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Jone, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 19, 2024

Great customer service. Car taken at appointment time, no longer wait. Service was done with a smile More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Findlay Hyundai Prescott responded

Julia, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 19, 2024

Service manager very polite, courteous, and knowledgeable. Took time toreview the written vehicle report with me. More

by LCARTWRIGHT1919
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

LCARTWRIGHT1919, Thank you for your positive feedback! We are pleased to hear you were able to sit down with our service manager and leave with a better understanding of your vehicle report. We appreciate you and your business and are thankful to have you as a customer.

November 18, 2024

Great service……………awaiting parts for recall. Nico provided great service & will contact me when recall parts arrive More

by Terry Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Terry, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 18, 2024

Very easy to make an appointment. I had a unique repair request and they did what I needed done in a timely manner. Everyone is very professional and friendly, highly recommend. More

by Propanegal0261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Propanegal0261, Thank you for your positive feedback! We are so glad our staff took great care of you and was able to get your vehicle completed in a timely fashion. We appreciate you and your business and are thankful to have you as a customer.

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