Findlay Honda in Centennial Hills

I’ve been a loyal customer of this Honda dealership for many years, and I’ve always appreciated the personal service I’ve received — especially from Deven, who consistently goes above and beyond. Unfortuna many years, and I’ve always appreciated the personal service I’ve received — especially from Deven, who consistently goes above and beyond. Unfortunately, my most recent visit was a very mixed experience. When I called to schedule my annual maintenance, the new AI phone system made things extremely difficult. It misunderstood my situation, told me I needed someone to pick me up, and ultimately left me without an appointment. An hour later, Deven personally called and made sure I could still come in, which I truly appreciated. After paying nearly a thousand dollars for the service, I discovered a noise coming from under the car the very next day. It took multiple calls to get past the AI system again, which was frustrating. I brought the car back twice before the issue was finally found — a broken spark plug that had been installed during the service. Deven handled the situation professionally, provided a loaner, and made sure the repair was completed. I’m grateful for the people who still provide real customer care, but the AI phone system and the initial service mistake were disappointing. I hope the dealership reconsiders the phone system and focuses on quality control, because customers like me value the human touch and reliable More

I took my car in to have the battery and tires checked because the battery had to be jumped before I could leave work the day before and the tire sensor didn't turn off. It was a Friday morning and the de because the battery had to be jumped before I could leave work the day before and the tire sensor didn't turn off. It was a Friday morning and the dealership was extremely busy. Blaine from the Service Department was courteous and friendly. He said they were happy to help but it could be as long as a two-hour wait because of the volume of people who had come in for service. I was happy to wait and he came back about 90 minutes later telling me that the battery had tested low. He explained about the price for a new battery and the warranty so that I will basically never have to pay full price for another battery. He said the tires were checked and were fine and the sensor light had been re-set. The battery was installed just a few minutes later and I left feeling like I had been given excellent service. Blaine was respectful and knowledgeable and he patiently answered my questions. This is a dealership with capable, competent, and caring staff. More

Everyone there was a great help and made the car buying process smooth and easy process smooth and easy More

Geo in services is incredible! Super friendly and accommodating. He is fast efficient & takes care of me in a timely manner. assures me to come back to him because of his wow exper Super friendly and accommodating. He is fast efficient & takes care of me in a timely manner. assures me to come back to him because of his wow experience! More

Only place I bring my Honda. Mario was wonderful. He was honest about wait time and ordered me an Uber home and back for my convenience. They’re always courteous and professional Mario was wonderful. He was honest about wait time and ordered me an Uber home and back for my convenience. They’re always courteous and professional. More

You ask for more details regarding my recent visits. I purchased a 2015 Honda CRV from CarMax in 2025. It had 16,300 miles on it. The sales manager said that I found the unicorn. I had a 2009 Honda C I purchased a 2015 Honda CRV from CarMax in 2025. It had 16,300 miles on it. The sales manager said that I found the unicorn. I had a 2009 Honda CRV which i purchased from you. I brought the car in for service every 6 months and have been very pleased with Findlay. Because of that I brought the 2015 car in to have the oil and filter changed plus whatever other service requirements were necessary. I could have taken it to CarMax for service. I specifically requested that the car be completely checked over. I spent over $1,000 just regular maintenance issues. I don't drive much (less that 2,000 miles per year) I have not needed the A/C until after I brought the car in. I turned it on and it did not work. I know checking the AC for leaks is not easy but if you would have just turned it on you would have known it did not work. I brought it back and you fixed it $500 later. I was so disappointed that after asking everything be checked that the AC had a leak and lost Freon .I hope to continue to have my car serviced at Findlay in the future and this was just a one off. More

Brought in my car this past Monday and was in and out within the estimated time I was given. Deven has assisted the past few times I’ve and is always extremely helpful. 10/10 service :) within the estimated time I was given. Deven has assisted the past few times I’ve and is always extremely helpful. 10/10 service :) More

We called Deven Peterson ahead of time to look into our Honda Accord’s maintenance schedule as we already knew that it was due for an oil change. He recommended wheel alignment and tire balance. More impor Honda Accord’s maintenance schedule as we already knew that it was due for an oil change. He recommended wheel alignment and tire balance. More importantly, we can bring in the car immediately. Also, Deven setup an Uber drop off and pickup during car repair. More

Suave at Findlay Honda in Centennial Hills did a great job explaining the vehicle. This is my first hybrid and we test drove it together to get a feel for the power in the vehicle. I was happy with the pe job explaining the vehicle. This is my first hybrid and we test drove it together to get a feel for the power in the vehicle. I was happy with the performance and decided to purchase. Suave worked with me on the pricing of the vehicle along with my trade in . He was knowledgeable and put the paper work together accurately and expediently. Chris worked with me on the financing and additional warranty plans without pressuring me into something I didn’t need. All in all the experience was positive and I drove off in my new vehicle. More

My mother is 96 years old, soon to be 97, and has owned her 2003 Honda Civic since it was new. The vehicle has been meticulously maintained throughout its life and has only about 70,000 miles. For the past her 2003 Honda Civic since it was new. The vehicle has been meticulously maintained throughout its life and has only about 70,000 miles. For the past 23 years, this dealership has helped care for that vehicle, making it a relationship that means a great deal to our family. Recently, we worked through a complex situation involving the car, and I would like to express my sincere appreciation to General Manager Allen Montalvo and the dealership team. What impressed me most was Allen’s direct attention to the matter, his consistent communication, and his ability to bring the entire team together in a collaborative effort to reach a positive resolution. Throughout the process, he was responsive, professional, and genuinely committed to ensuring that we felt informed and supported every step of the way. His commitment to customer service, teamwork, and follow-through left a lasting impression. After more than two decades as a customer, it was gratifying to see the care, professionalism, and dedication shown by Allen and the entire dealership team. Thank you, Allen, and everyone involved, for your time, attention, and commitment to providing an excellent customer experience. It was truly appreciated. More