Findlay Honda
Las Vegas, NV
Filter Reviews by Keyword
By Type
Showing 429 reviews
Always get Great service at Findlay Honda. Deven Peterson is a very good Service advisor. Will Spears is also a Great Service Supervisor Deven Peterson is a very good Service advisor. Will Spears is also a Great Service Supervisor More
Made an appointment to have a recall issue looked at. I was immediately greeted by an employee in the service area, then another service advisor who signed me in. I waited until the inspection was co I was immediately greeted by an employee in the service area, then another service advisor who signed me in. I waited until the inspection was completed and was checked out by Devin Kelley, who was very professional and helpful. Appreciated the helpfulness and pleasant attitude of the employees that I had contact with. More
An absolutely fantastic team and great experience. This is my 2nd time purchasing a vehicle from them and my sales person Doc delivered on all my asks. He is very knowledgeable and straightforward. Th This is my 2nd time purchasing a vehicle from them and my sales person Doc delivered on all my asks. He is very knowledgeable and straightforward. The team work from the sales manager to finance were stupendous. More
As per usual, I received excellent customer service yesterday when I visited the dealership for a simple oil change and a general inspection of my vehicle. Ryan Odum from Maui was my service write yesterday when I visited the dealership for a simple oil change and a general inspection of my vehicle. Ryan Odum from Maui was my service writer.. He was attentive, professional, and personable. He clearly explained upcoming service my vehicle will need without the feeling that he was "upselling" or pushing unneeded work. Fixed all the reported issues in a timely manner. More
Staff provided clear procedures and recommendations. Work was performed within the stated timeframe and there was follow up to ensure that I had no additional questions and was satisfied with the servic Work was performed within the stated timeframe and there was follow up to ensure that I had no additional questions and was satisfied with the service. More
I want to start off by saying this one star review has nothing to do with my saleswoman. She was wonderful. I understand I bought a used car and it is sold AS IS. But not being able to properly get nothing to do with my saleswoman. She was wonderful. I understand I bought a used car and it is sold AS IS. But not being able to properly get gas is an operational issue. I don’t understand how a dealership can let a car be like this. I bought the car 12/4 and realized after I bought it one or two of the speakers were blown. My fault for not checking first. But when I went to get gas on 12/6 I couldn’t. The pump kept shutting off like the tank was full. But it was just under half a gallon. Tried two different gas stations. Called my sales person told her about both problems, who got me in touch with the service department. He told me to bring it in and they will look. Brought it in 12/8 He said they found the problem and it needed a new seal and they were going to go ahead and fix the speaker. Over the weekend of them having it I felt uneasy about the not being able to pump gas. I called back Monday, sales person got me in touch with the assistant manager because I was wanting to return the car if I could. Because I felt it wasn’t properly inspected before selling to me and I wasn’t made aware of any problems with the car. It was making me feel like I was deceived. Not being able to pump gas is off putting. I was told I couldn’t but everything is inspected and they wouldn’t know about a gas problem. Eddie the assistant manager ensured me that the car was like be repaired. But they sell cars at half a tank. Anyway. I get the car back 12/13 told everything was repaired. Well it wasn’t. On my way to work I noticed something was off with the sound. Check the settings and someone has changed the settings. So the sound was more on one side. Probably thought I wouldn’t notice. Speaker was still bad. Don’t know if it’s another speaker because the sound was somewhat better. I wouldn’t be complaining about the speaker, if it wasn’t for the fact I STILL CANNOT PUMP GAS. Gas pump keeps shutting off after every couple dollars Called service department twice since 12/14 Nothing. Gave the benefit of the doubt he may be busy or off. Called the assistant manager again and nothing. Seriously? Ignoring my calls? Makes me feel like the dealership is hiding stuff. It makes me question if they even checked to see if the line was clogged or a bad charcoal canister. They say contact them before making a review. But no one wants to call me back. So here’s your one star review. Don’t say something is repaired when it’s not. Even if they don’t believe me, take it to the gas station yourself or ride with me to see that the pump keeps shutting off after every couple dollars. More