Findlay Honda
Las Vegas, NV
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I went in to have a recall fixed. Kuilani Robinson assisted me. She was very professional and provided excellent customer service! My overall experience was 5-star! assisted me. She was very professional and provided excellent customer service! My overall experience was 5-star! More
Worked with service techs Chris G. and Blaine… I went in for my 2010 air bag recall. Wish I would have known ahead of time that it was going to take over 4 hours. It wasn’t the fault of the techs but I wish for my 2010 air bag recall. Wish I would have known ahead of time that it was going to take over 4 hours. It wasn’t the fault of the techs but I wish I would have been notified. Service techs were both professional and deserve all the kudos for information they gave me, and above all their genuine attitudes and service. Also they were so busy it was hard for them to stay by their phones, therefore I wish they had someone assigned to man the phone calls or some kind of way to give attention to people Calling in. I took the shuttle home since 4 hours is a long time (it took seven/ the dealership was busy), and when I called in after the 4 hours… it was difficult to get ahold of the techs to check on progress of my car. More
We have purchased many Hondas. Most have been through Findlay. We also chose to service our cars at Findlay. Our service person has been Will. He has been very kind and helpful. We will continue to use t Findlay. We also chose to service our cars at Findlay. Our service person has been Will. He has been very kind and helpful. We will continue to use this service center and would gladly tell others to do the same. Thank you, Will. More
Always fast, friendly and clean. Service techs ate courteous and knowledgeable. I could do without the "upsells" for additional service that I KNOW my car doesn't need. courteous and knowledgeable. I could do without the "upsells" for additional service that I KNOW my car doesn't need. More
Great working with Ricky Ng!!-Very helpful in explaining what needed to be done!! Have had my car serviced there since you opened!! Love my Honda!! what needed to be done!! Have had my car serviced there since you opened!! Love my Honda!! More
Charles, the salesman, was very nice and helpful. It was an easy process buying a car. I had a budget that only allowed for a used car. I love the car but the check engine light came on the next day. But Mr an easy process buying a car. I had a budget that only allowed for a used car. I love the car but the check engine light came on the next day. But Mr. Grant in service was awesome and got everything fixed. More
Service is always fast and friendly. Prices at dealership are always higher than other service shops - but with coupons Honda is only slightly higher and I’m always sure I’m getting Honda parts. dealership are always higher than other service shops - but with coupons Honda is only slightly higher and I’m always sure I’m getting Honda parts. Victor is consistently efficient and communicates quickly when car is ready. More
Mel is extremely friendly and helpful. Excellent customer service. I would definitely go back and refer everyone i know. Overall customer service 100%. Thank you. service. I would definitely go back and refer everyone i know. Overall customer service 100%. Thank you. More
Service department has always done a great job. I have been a customer for over 7 years and have never had a bad experience I recommend this dealership. been a customer for over 7 years and have never had a bad experience I recommend this dealership. More