Findlay Honda

Great service. Always courteous, efficient and timely. They’ve fixed a few things that I’m sure I would’ve been charged for at another dealership. Always courteous, efficient and timely. They’ve fixed a few things that I’m sure I would’ve been charged for at another dealership. More

Double the work time they quote you. Don't bother making an appointment: they'll keep your car out of line to upsell and then hold it longer than they quoted. If you make an appoin Don't bother making an appointment: they'll keep your car out of line to upsell and then hold it longer than they quoted. If you make an appointment for an A1 service, they'll claim you need an A13 for example. Next, they'll say you might violate your warranty or corporate won't help if something happens to your car if you "refused" a service. The answer to why what they're recommending and what your car's maintenance minder says you need don't match--like if you "missed" a service at a mileage interval--is your car doesn't need it. Trust your car and your manual, not the service shop or any bottles they want to show you as "proof." The "discounts" they claim they're "giving" you are usually the cost of whatever you actually needed or asked for before they tried to fear sell you services for codes your car doesn't even have. They'll call, text, and e-mail incessantly after to solicit a positive review. Find a trustworthy shop or DIY. More

I recently took my three week old Passport to get electrical system checked because it was acting glitchy. They looked at it and next day it was ready for pick up. All they could say was that the electrical system checked because it was acting glitchy. They looked at it and next day it was ready for pick up. All they could say was that they updated the system and that my aftermarket Apple cord was probably the problem. I laughed but went to buy an original Apple cord for my phone in case that was the real problem. It wasn’t, I am having the same issues as before. This tells me that they didn’t really check for the problem but instead didn’t know how to fix it or were being lazy and didn’t bother trying to resolve the problem. More

I went in for, what I thought would be quick service Wednesday. It was much more then I expected. Anyway, Jeremiah, who I dealt worth was great. Courteous, professional and got me out sooner then expect Wednesday. It was much more then I expected. Anyway, Jeremiah, who I dealt worth was great. Courteous, professional and got me out sooner then expected. Thank you Jeremiah. More

The entire staff at Findlay Honda is professional and friendly. I have found both my sales representative, Tomas Salazar, and my service consultant, Devin Kelley, to be exceptional. Their concern that I friendly. I have found both my sales representative, Tomas Salazar, and my service consultant, Devin Kelley, to be exceptional. Their concern that I receive outstanding service continues long after my purchase and service appointments. More

My quote for repairs went from $800 to over a grand and then they said I need 3 more repairs which is another grand. Unless your vehicle is under warranty, coming from a newly divorced woman, I strongly re then they said I need 3 more repairs which is another grand. Unless your vehicle is under warranty, coming from a newly divorced woman, I strongly recommend calling to other businesses/mechanics first! Dealerships lesson learned overcharge ridiculously!!! More

This is a very efficiently run dealership. We have bought two brand new Hondas from this dealership and the service department is second to none. The guys /gals work with you till they solve t We have bought two brand new Hondas from this dealership and the service department is second to none. The guys /gals work with you till they solve the problem. The amenities are great clean efficient. I highly recommend this dealership not only for how professional, courteous and honest they are, but also for the great cars they sell there. What can I say it’s a Honda. Overall, we have owned four Hondas. More

Fantastic service department. I take my Civic here regularly to this dealer (Centennial). Every service writer has been thorough and professional. My latest service was just perfo I take my Civic here regularly to this dealer (Centennial). Every service writer has been thorough and professional. My latest service was just performed in November of 2022. My service writer was Devin Kelley. Devin took my car in right away. All service items were explained to me in exact detail along with pricing. My wait time was to be an hour and a half but ended up being only one hour! Devin was extremely courteous, thoroughly professional in every way. I am most pleased with my service at this fine dealership and writers like Devin are one of the main reasons why I'll continue to take my Civic to Centennial Honda. More

This is an efficiently run dealership where I leased my first ever Honda. Findlay has a very clean and comfortable operation with professional and courteous personnel. I have used this facility several tim first ever Honda. Findlay has a very clean and comfortable operation with professional and courteous personnel. I have used this facility several times this year for service and each time the work is completed as promised and with no surprise eendings. It is refreshing to find people who actually care for their customers. 5-Star for sure. More

Service was quick and I'm assuming done properly since it's only been 24 hours since brining the car in and I haven't had any issues. However, being both emailed and also leaving a voicemail to do a sa it's only been 24 hours since brining the car in and I haven't had any issues. However, being both emailed and also leaving a voicemail to do a satisfaction survey is excessive. More