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Findlay Honda
Las Vegas, NV
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Great service from Deven Peterson on Saturday. Arrived with no appointment for an oil change before noon and was out in one hour with a freshly washed car. Deven also explained a recall my car has Arrived with no appointment for an oil change before noon and was out in one hour with a freshly washed car. Deven also explained a recall my car has which I will be bringing my car back to get addressed. Thank you for keeping me well informed about my car's maintenance schedule. More
Every time I come to Findlay it is an amazing experience. The service is always quick and my service rep Angelica and Jonathan are always amazing. This particular experience I Unfortunately had to deal with The service is always quick and my service rep Angelica and Jonathan are always amazing. This particular experience I Unfortunately had to deal with a flat tire so I had to get the car to the dealership with no appointment in the middle of the afternoon. Angelica took me right in. Ironically enough the plan was to make it to the dealership within a couple of days to get an oil change. It all worked out because I got both handled plus a tire rotation and some other work. All was completed in a couple of hours. They always work so efficient. More
I brought my Honda Accord for change oil and other checkup. Another recommendation was made to get the fuel injection be serviced and will bring my car back in the near future. I was fully satisfied checkup. Another recommendation was made to get the fuel injection be serviced and will bring my car back in the near future. I was fully satisfied with the service I received last week. More
Anthony checked my car in for service. He was very professional. Service Managers were also great to talk with. Anthony called me the next morning to let me know my car was ready for pi He was very professional. Service Managers were also great to talk with. Anthony called me the next morning to let me know my car was ready for pickup. More
This was my second time leasing a car from Findlay Honda in Centennial. I am never disappointed with the service I’ve received there. Jimmy helped me this time and he was very helpful. He answered all of my in Centennial. I am never disappointed with the service I’ve received there. Jimmy helped me this time and he was very helpful. He answered all of my questions and made it a very smooth process. Demont was also great! More
14 July 2023 I am getting more and more disappointed with the service at Findlay Honda in Centennial. We recently brought our 2013 CRV in for an AC check. On Wednesday, we made an appointment for Thu with the service at Findlay Honda in Centennial. We recently brought our 2013 CRV in for an AC check. On Wednesday, we made an appointment for Thursday at 1:30. We were told it would be $209 just to look at it. We had a coupon for a free AC check but were told that was only a visual check and see if it was blowing air. Why do you need a coupon for that? Anyone can do that. We felt very misled. When we dropped off the car at noon, we were asked if we could leave the car and said sure if we needed to. The rest of the day we didn't hear anything. At 9 a.m., the next day we had to call to check the status and were told we were second in line for a technician. At 3 p.m., we still had not heard from the service department, so we decided to go get the vehicle. When we told the service rep we want the car back, she went back to the garage and was gone for 10 minutes. I found a service manager who help me and actually explained the situation. Because Honda had an AC recall, they were 2 weeks behind. If we were told that from the start, we would have waited to bring in the car. The communication from the service representative was nonexistent to horrible. I have had other issues with service representatives, like being told I need to contact Honda with an issue because he isn't Honda. I thought there is a big sign on the building that says Honda. He just didn't want to deal with the situation. I used to have a good feeling about this Honda dealer, but not anymore. I will probably take my cars for service somewhere else, and the next time I purchase a vehicle, I will look elsewhere. More