Findlay Honda

Findlay Honda in Centennial Hills is excellent. The service department is top notch!!! When I arrived, I was greeted immediately with a welcoming smile. I was given excellent customer service, co The service department is top notch!!! When I arrived, I was greeted immediately with a welcoming smile. I was given excellent customer service, communicated to while my vehicle was being serviced and the service department completed the work in a timely manner. Thank you Findlay Honda in Centennial Hills and a special Thank you to Mikah Garcia (service advisor) for excellent customer service.👍🏻 More

Aly was an amazing service advisor. It was our first time there. She took care of everything. Thank you very much Aly. It was our first time there. She took care of everything. Thank you very much Aly. More

I have no idea why this dealership has 4. 9 stars. They must have their employees wrote reviews for them. I made an appointment to bring my car in for the same issue for the third time. Whe 9 stars. They must have their employees wrote reviews for them. I made an appointment to bring my car in for the same issue for the third time. When I got to the dealership for my appointment I was told I had to wait in line and was given a number, even though I had an appointment. I waited past my appointment time and watched other cars with higher numbers be served before me, by the service writer I had an appointment with. When I was finally helped, I was told since my appointment was with another service writer, I had to wait for him to become available as he was still helping someone who arrived after I did. They kept my car for over a week, on day 6, they told me that the A/C not blowing cold and able to smell Freon meant that something was likely wrong, but my warranty would cover everything, including diagnostic fees. At the end of business day on day 8, my car was finally ready to be picked up but no issue was found and I owed almost $400 in diagnostic fees. I picked up my car and surprisingly, although nothing was fixed (according to them), it now blows cold and I am no longer able to smell Freon when I park my car. I absolutely do not recommend going here if you want trustworthiness and quick service! More

Mixed Feelings at Findlay Honda at Centennial Hills I recently visited Findlay Honda at Centennial Hills in need of an engine filter and oil change, looking to capitalize on a special offer that included recently visited Findlay Honda at Centennial Hills in need of an engine filter and oil change, looking to capitalize on a special offer that included a Tire Rotation and Multipoint Inspection. Overall, my experience was a mixed bag, with some aspects of the service meeting my expectations, and others falling short. On the positive side, the dealership was well-organized, and the special offer was a good deal. However, my interactions with the service advisor, Andy Rinkovsky, left room for improvement. I had explicitly mentioned the need to replace two missing plastic clips on my hood protector, to which he agreed. But upon picking up my vehicle after the service, I discovered that these clips were still missing. Despite my query at the time of pick-up, Andy assured me that all services, including the clip replacement, had been completed. This oversight not only left me with an unresolved issue but also instilled doubt about the integrity of the other services promised in the special offer. If such a visible and explicitly mentioned task was overlooked, I couldn't help but question what might have been missed in the more intricate, less obvious aspects of the service. In comparison, my past experiences with other dealership services, such as Mazda, have included visual documentation of the service process. They provide pictures and videos to clients while they wait, offering transparency and peace of mind that all tasks are being completed as promised. This is a feature I think would greatly enhance the customer experience at Findlay Honda. In sum, my experience at Findlay Honda was not entirely negative, but the lack of attention to my specific requests and the doubts it created about the thoroughness of the service left me disappointed. I hope that in the future, the team, particularly Andy, can pay more attention to clients' requests and perhaps consider incorporating more transparency into their service process. More

I purchased a 2024 Honda CR-V from Giancarlo. Giancarlo was pleasant and made the process easy. Travis, who also assisted me in Giancarlo's absence with some paperwork and a tint hiccup was promp Giancarlo was pleasant and made the process easy. Travis, who also assisted me in Giancarlo's absence with some paperwork and a tint hiccup was prompt and very friendly. All in all my experience was a 5 out of 5! Thank you Travis and Giancarlo! More

Reps are all courteous and accomodating. Been a customer for more than 4 years now. Wait time to get a hold of soemone can be improved though Been a customer for more than 4 years now. Wait time to get a hold of soemone can be improved though More

Great dealership. Fast service. Special mention is the person who assisted me. Geo Mejia, who’s very polite and attentive. Fast service. Special mention is the person who assisted me. Geo Mejia, who’s very polite and attentive. More

Great service, friendly, and courteous. Due to the amount of works, I got a loaner car which is great because I need to go back to work and pick up the car later at my own convenience. Due to the amount of works, I got a loaner car which is great because I need to go back to work and pick up the car later at my own convenience. More

Findlay Honda service department is consistently fast, courteous and efficient. When you make an appointment, they always are ready and waiting for you. The car always come back clean, and the waiting are courteous and efficient. When you make an appointment, they always are ready and waiting for you. The car always come back clean, and the waiting area is well kept and very comfortable. More

Findlay Honda has the best service dept. we have ever experienced. They are professional and efficient. Always helpful and fair. we have ever experienced. They are professional and efficient. Always helpful and fair. More