Findlay Honda
Las Vegas, NV
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The service I received at this dealership was professional, efficient and friendly. My Service Advisor Andy totally went beyond expectations to ensure I was well cared for and satisfied with my c professional, efficient and friendly. My Service Advisor Andy totally went beyond expectations to ensure I was well cared for and satisfied with my customer service experience. I give him 6 Stars! More
Dear Findlay Honda Team at Centennial Hills, I wanted to express my deep appreciation for the exceptional customer service you provided. Your patience, expertise, and professionalism made all the differe to express my deep appreciation for the exceptional customer service you provided. Your patience, expertise, and professionalism made all the difference during my recent interaction with JUSTIN DAMARIN…Thanks to your efforts, any concerns I had were quickly resolved, leaving me incredibly satisfied. It’s rare to find such dedication and commitment in customer service today. Thank you once again, and please know that your hard work doesn’t go unnoticed. Warm regards, Sarmiento Family More
My recent routine A12-B12 service had unexplainable hidden costs. When questioned why the quote differed from the actual costs, I wasn’t given a reason. My quote of $610 plus tax went up to 650.36 plus hidden costs. When questioned why the quote differed from the actual costs, I wasn’t given a reason. My quote of $610 plus tax went up to 650.36 plus tax. So I quickly reconciled the actual invoice with my quote and found the A12-B12 and BG Fuel induction were both marked up from the quoted amounts and I still cannot find the unexplained 41.56 miscellaneous charge you hit me with. I was offered a 5% discount for the inconvenience but felt insulted because I was still stuck with overpaying and given no reason. It’s not about the money, it’s the principal at this point because the extra charges could not be explained nor was I informed by my service advisor of the increase. While the military discount brought it close to the quoted amount prior to tax, this experience left me a little heartbroken because my trust is no longer with you. I always spoke highly of Honda, your dealership in particular, but seeing how you snuck in hidden costs thinking I was just going to shell out close to $700 without any question is not good. Not good at all. And lastly while I’m ranting, please tell your telemarketing team my husband doesn’t own my vehicle. The loan is under MY name, I pay the insurance, I pay the registration and I pay MY monthly car note. I do not want to see another offer via mailings or email to buy MY vehicle addressed to my husband about MY vehicle. I’ve sent correspondence concerning this matter over the past 2 years to no avail. My husband has HIS own vehicle with you guys. Please understand when I say this, I will always be skeptical and on edge when I bring my vehicle in for servicing to your dealership. Never in my time of owning a Honda have I encountered this situation. The economy is in such bad shape and to gouge a customer the way you did, even for a small amount, is unacceptable. I can’t be the only one your dealership did this to. More
Availability. Courteous contact. Knowledgeable analysis and service. Confidence that your issues will be addressed. Value for the dollar. Courteous contact. Knowledgeable analysis and service. Confidence that your issues will be addressed. Value for the dollar. More
I always have my car to this dealership for whatever reason. I had the best employee Andy Rinkovsky take care of my car this time. This is the first time that I met him, but he was wonderful. whatever reason. I had the best employee Andy Rinkovsky take care of my car this time. This is the first time that I met him, but he was wonderful. I hope he is there when I need service there again. More
They are friendly and courteous. My car was done in a few hours expected it to be there over night. I got a phone call when it was ready. My car was done in a few hours expected it to be there over night. I got a phone call when it was ready. More
My husband and I had an amazing experience with Findlay Honda. When we arrived we were greeted immediately by Joel and when we told him we wanted to talk to someone my dad knew first, he respected that and Honda. When we arrived we were greeted immediately by Joel and when we told him we wanted to talk to someone my dad knew first, he respected that and didn't bombard us like a lot of sales people do. Once we were ready to car shop we were given Joel as a salesman and the experience was great. He found us a great deal on the Odyssey we wanted and helped us trade in our car. The transaction was very smooth and he catered to our needs. 10/10! We then went to Ricky for financing and he was amazing as well. He was very relatable and gave us great information on our financial journey with Honda. Joel and Ricky were very nice. We are pleased with our experience and because of them we would recommend Findlay Honda to our friends and family! Thank you (: More