Findlay Honda

Once again great experience provided by DEVON PETERSON. Professional and personable. Explains the process simply and accurately. I was there on ‘bring your kid to work day’ met his family. Nice polite kid Professional and personable. Explains the process simply and accurately. I was there on ‘bring your kid to work day’ met his family. Nice polite kids. Thanks Findlay for hiring the best and making the place family friendly for a day. More

Excellent service experience. They got my recall fixed quickly and professionally. I even got a ride back to the dealership. Thanks. They got my recall fixed quickly and professionally. I even got a ride back to the dealership. Thanks. More

Service is always great. Thank you Victor for the great customer service. See you for the next service. Thank you Victor for the great customer service. See you for the next service. More

Victor was great, our salesperson. We would give him 5 stars. Kevin was our finance person. We would give him 5 stars. Travis, introduced to us aby Victor as his manager, was very We would give him 5 stars. Kevin was our finance person. We would give him 5 stars. Travis, introduced to us aby Victor as his manager, was very deceptive and was not honest with us. Our ORIGINAL invoice we looked at was approximately $35,000.00 . It included: MSRP $28,295.00 Dealer Discounts $1,001.00 Vehicle Price $27,294.00 Accessories: Pro Pack $1095.00, Permaplate $695.00, GPS $1200.00, and Key Replacement $1295.00. Document Prep Fee $499.00 License/Title $ 28.25 Sales/Use Tax $2686.53. All of this = 34,792.78. I thought it just over $35K. I don’t know if there was something else small that was on it. In any event, Travis said, If I can get you out the door with this at $32K, would you buy it now, before you leave (because we had told them we were headed to Subaru to look at their Forester)? So, we said Yes. He took the original invoice with him and came back with an invoice that was $32,088.88, so we said okay. We then went to Finance, because we were getting a loan on the HR-V. When Kevin began to go over the add-ons, he asked if wanted GPS and Key Replacement. We told him that was already included in our invoice with the Finlay Pro Pack, and the Permaplate. He said it was not included. So, we asked him to call Travis. Travis came in and said, oh, I had to remove them to get you down to $32K. That was not the deal. I told him that that was not what we agreed to, so he said he’d give us key replacements at the employee cost of $650, but not the GPS. At that point, I said we’d pay the $650 with our down payment of $7650. We thought about it, and should have just walked away, but unfortunately we did not. We had been there quite a while and we were both tired and wanted to get out of there. Travis was dishonest with us, took advantage of us, and we really did not appreciate it. We would give Travis 0 stars. I think Travis should give us the GPS for $1200 and Key Replacement for $1295 and refund our amount of $650 we paid. We do expect to hear from somebody at Finlay Honda, Centennial, Las Vegas, NV. Regards, John M Stallard Pamela Stallard Customer # 130299 Deal # 163052 6146 Sabine Ranch Rd Las Vegas, NV 89131 (702) 685-5647 More

They make service for my car easy from check-in to check-out. All my questions are handled expertly. check-out. All my questions are handled expertly. More

Outstanding sales and service! Bought 3 vehicles here and have taken friends, who also bought vehicles from Findlay. Although all are good, Victor is the best service writer. Very Bought 3 vehicles here and have taken friends, who also bought vehicles from Findlay. Although all are good, Victor is the best service writer. Very happy with my interactions with Findlay Honda. More

Fast courteous service. Uber ride provided home and back. I am a satisfied repeat customer. Uber ride provided home and back. I am a satisfied repeat customer. More

Deven is great. Very professional and helpful. I’ll come back to this location because of Deven’s great job. Very professional and helpful. I’ll come back to this location because of Deven’s great job. More

Thank you Geo. My car servicing was efficient and prompt. Everything was explained to me. GREAT SERVICE! 👍 My car servicing was efficient and prompt. Everything was explained to me. GREAT SERVICE! 👍 More

Back in January when I bought my car, Omar was so awesome! Very helpful and very patient as it took a week or so to lock in! Now fast forward to our first oil change, Noah was the best! It was a diff awesome! Very helpful and very patient as it took a week or so to lock in! Now fast forward to our first oil change, Noah was the best! It was a difficult process to get checked in because they were very low on staff that morning, even with an appt, but once Noah got to us, he understood our frustration and was so kind through it. He explained the process of check in, as this was my first time, and he contacted me as he said he would throughout the day to let me know status of service with my car. Overall, this dealership is extremely helpful and we are treated as individuals, not just a number. Thank you Omar and Noah for making our buying process and service a really good experience! I will refer anyone to Findlay Honda for the service we received! More