Findlay Honda Henderson - Service Center

I was cleaning the battery terminals on my 2005 Honda Accord Hybrid when I found out that when I reconnected them my radio and navigation went out and wouldn't be functional without a code. I called Fin Accord Hybrid when I found out that when I reconnected them my radio and navigation went out and wouldn't be functional without a code. I called Findlay Honda to get the code and they said they can't give codes out over the phone and I'd have to come in to get the codes. That was somewhat inconvenient but I realized it was for security purposes so I came in. Roger greeted me at the Express Service department and was able to get my radio code but not my navigation code. I told him I really need my navigation for my job and he searched my car from bumper to bumper looking for a serial number to look up my navigation code. He asked several people in the service department on where the serial number could be and he searched everywhere again. He finally ended up calling the manufacturer and getting the code. I'm really sorry I took up so much of his time but he wasn't going to quit until he got my codes. I'd like to thank Roger VERY MUCH for going above and beyond my expectations and he is the reason I continue to go to Findlay Honda for all of my services. The entire Service staff is very friendly and easy to work with but Roger definitely made a huge positive impression that reminds me of old Vegas when customers were treated like people and not a number. Thanks again Roger! -Trent Byers More

Tim was professional and very helpful. The problem with my Honda Civic Hybrid was complex for the local technicians to analyze and solve. Tim persevered in communicating with Honda America in California u my Honda Civic Hybrid was complex for the local technicians to analyze and solve. Tim persevered in communicating with Honda America in California until the problem was resolved. Even though this process took about a week I was satisfied with the results. Thanks to Tim. Regards, Harold Vitale. More

What more can I say about my favorite service advisor, Ms Nancy Harter? I brought in my aging CRV for routine maintenance in addition to a minor repair on 1/3/2012, and Nancy provided me with her always exc Nancy Harter? I brought in my aging CRV for routine maintenance in addition to a minor repair on 1/3/2012, and Nancy provided me with her always exceptional level of customer care. With the economy as it is nowadays, every bit of savings helps and it was particularly considerate of her to apply the Honda coupons (which I had forgotten to bring with me) as well as print out a statement I would need in order to claim future reimbursement from a compressor issue (which I had received in the mail but also forgot about). The few other advisors I've experienced throughout my service history were ok, but Nancy tends to leave me with a much greater feeling that she really cares about me and my car's needs. I'll be requesting her specifically on my next scheduled services! Thanks again, Nancy! See you in 3 months!!! More

Since I recently bought a Honda S2000 (from a private Since I recently bought a Honda S2000 (from a private party), I thought I would have it serviced at Findlay Honda in Henderson. I could not be m Since I recently bought a Honda S2000 (from a private party), I thought I would have it serviced at Findlay Honda in Henderson. I could not be more satisfied with the service I received! From Mr. Asel and all the technicians I found them pleasant, courteous and efficient. They finished my car quickly and (since I'm a bit OCD and watched the service closely) to my complete satisfaction. I have another "family" car and I plan to have it serviced at Findlay Honda in Henderson when it is due. h More

I came today to get my car serviced I wasn't in the greatest mood, however nancy harter was amazing and extremly helpfull to the point I didn't mind to wait. She was friendly kept an eye contact very p greatest mood, however nancy harter was amazing and extremly helpfull to the point I didn't mind to wait. She was friendly kept an eye contact very profitional, took the time to explain everything and recomended tire rotation. My name is sam kutob and I currently own a honda pilot.I will recomend this dealership. More

I was greeted promptly by an express service advisor (Colton Longmire) who made me quickly feel very welcome. He was quick to explain the proceedure, how long my service would take, as well as directing (Colton Longmire) who made me quickly feel very welcome. He was quick to explain the proceedure, how long my service would take, as well as directing me to the lounge to wait. He extended to me a complimentary drink ticket, encouraged me to relax and enjoy the college football game on TV and said he would take care of the rest! Great experience. Everything was explained to me in detail afterwards, as well. This was my first service visit to Findlay Honda....and it won't be my last. Ronald Leavitt More

Roger was very friendly and professional and explained everything that was going on with the service of my vehicle. This dealership is great to work with and I would definitely recommend them and will con everything that was going on with the service of my vehicle. This dealership is great to work with and I would definitely recommend them and will continue to have my vehicle serviced there. More

The Findlay Honda Henderson service department is awesome, but Nancy is AMAZING! Nancy has been my Service Advisor since 2007. She has helped me through some very serious issues with my previous Ho awesome, but Nancy is AMAZING! Nancy has been my Service Advisor since 2007. She has helped me through some very serious issues with my previous Honda and now helps me with the simple needs of my new Honda. Nancy handles every situation professionally. She is also incredibly knowledgeable, helpful and honest! More

I have had my 2004 Honda Civic serviced by Findlay Honda since I purchased it. I have always trusted them to take care of my all-time favorite car. They have treated me very well over the years. And Nanc since I purchased it. I have always trusted them to take care of my all-time favorite car. They have treated me very well over the years. And Nancy Harter is the best! She is always very friendly and professional, and when she tells me what is wrong with my car, I know that I can trust her word implicitly. She greets me by name and always goes the extra mile for me. Words cannot express how much I appreciate her and Findlay Honda. Thank you! Marian Crawford More

Colton met me as I pulled up and was very friendly from the start. He and all his coworkers were great! The dealership and service departments were clean and well suited to enjoy your brief visit. I came f the start. He and all his coworkers were great! The dealership and service departments were clean and well suited to enjoy your brief visit. I came from Lake Havasu City, AZ to have my CRV serviced and after this experience I'll be coming back again. They were quick, polite, and most of all did a great job with my CRV. Thank you. More