Findlay Honda Henderson - Service Center

I am so thankful to have been connected to Nancy Harter when I was researching options for getting the timing belt on our Honda Odyssey replaced. As a family of five on a very tight budget and with only o when I was researching options for getting the timing belt on our Honda Odyssey replaced. As a family of five on a very tight budget and with only one car, I was very concerned about not only the cost of the repair but also the logistics of being without our sole source of transportation for any amount of time. Nancy quickly allayed any worries I had by informing me of a coupon that was available on the service that I needed as well as offering to provide a loaner car for me for the day. I can't tell you of the relief that this provided for me that I did not have to worry about how to make this situation work so that my husband could get to work, my children would be safe, and the car could be affordably repaired. Moreover, the sincerity and genuine kindness that emanated from this woman was unmistakable. She did not pressure me at all but provided me with her direct phone line and told me to contact her when I was ready and she would make it work for us. Because of my phone experience with Nancy, I knew that Findlay Honda is where I wanted to go to handle this repair. Today we went and had the repair done. Everything worked just as she said it would, with no surprises or glitches. Some recall work needed to be done as well as a couple other items that were discovered and needed fixing but the pricing was fair and I was told in advance and allowed to decide if I wanted it performed now. The rental car process was smooth and made so easy for me. I cannot say enough positive things about Nancy Harter. I would recommend that anyone considering getting their car repaired contact Nancy at Findlay Honda because you will be treated fairly and with compassion. She made a potentially stressful situation so painless. Thank you, Nancy, for all the kindness you showed to our family. You are such an asset to your employer and anyone fortunate enough to do business with you. For any future repairs, I will be giving you a call. More

She is the best employee at this entire dealership! i would not take my honda anyplace else specifically because of Nancy, thank you very much for your help. would not take my honda anyplace else specifically because of Nancy, thank you very much for your help. More

We highly recommend Nancy in the service department! She has helped out our Honda family of 4, in so many ways. We know we can trust her and we will only go to see her. she makes sure all of our cars in ti has helped out our Honda family of 4, in so many ways. We know we can trust her and we will only go to see her. she makes sure all of our cars in tip top condition. She greets us with a huge smile, gets us a ride home and makes sure the vehicle is ready on time to have us picked up on time. We get the car washed, which is greatly appreciated too. Always a great experience working with Nancy! she is a true asset to Findlay and don't know what we would do without her! Thanks Nancy More

Nancy is fantastic, very personel and efficient. She explained everything that was going to be done to our vehicle. This employee goes above and beyond and you are fortunate to have her as part of your explained everything that was going to be done to our vehicle. This employee goes above and beyond and you are fortunate to have her as part of your team. We own three Hondas and Nancy is a big part as to why we continue to have them serviced at your shop. Thank you again Nancy .. More

Very best service department in town. And this is not my first dealer. My ridgeline it is allways done on time when Nancy says it will be and I like it. first dealer. My ridgeline it is allways done on time when Nancy says it will be and I like it. More

Ive been in the honda service dept so much, they know me by name. Lucky for me, everyone is beyond nice. When my transmission went out, right after my hondacare expired, Nancy went above and beyond to make by name. Lucky for me, everyone is beyond nice. When my transmission went out, right after my hondacare expired, Nancy went above and beyond to make sure I got the best deal possible. Unfortunately after my car left the shop for that, my engine went out. Being a broke college student, Nancy calmed me down in the middle of a little breakdown and once again made sure I got an amazing deal. Anytime I have a problem as well as my mother who is also a honda owner, she does everything in your power to make sure the stress of expensive car repairs is minimized. I will recommend anyone to findlay honda and especially Nancy, honda owner or not. As long as Nancy is there taking care of me, Ill be a honda owner for life! More

I got to work with Nancy again just a few days ago she is so awesome at her job and at making me want to keep this car for at least 20 more years and honestly without her help i might have sold my Honda by n so awesome at her job and at making me want to keep this car for at least 20 more years and honestly without her help i might have sold my Honda by now thank you Nancy your positive attitude, it is much more valuable than you know! More

I have been a Honda owner since 1997 when I bought my first Honda. I now own two Honda vehicles and I have always had them serviced at the dealership. Nancy Harter has been nothing but exceptional. I wil first Honda. I now own two Honda vehicles and I have always had them serviced at the dealership. Nancy Harter has been nothing but exceptional. I will call her to see what I am due for on my cars and she has always been on top of it. She greets everyone with a smile. The service times are quick and my cars have always run like they are brand new. The staff at this dealership are top notch. I don't think of Nancy as a staff member. I think of her as my friend. More

We own 3 Hondas. Nancy has been our service specialist. She is an exceptional employee,very helpful to our needs. Findlay better hold on to her and reward her for what she does to the company and to its cu She is an exceptional employee,very helpful to our needs. Findlay better hold on to her and reward her for what she does to the company and to its customers. The car comes back to us as if it just came out of the lot, working great and the price for service does not break the "bank" so to speak. One customer was so nasty to the service dept, yelled at everybody but when it was our turn to be helped, they managed to forget the "nasty guy episode" and gave us 100% of their attention and with a SMILE! Wait time for oil changes is not bad at all. Comp car wash greatly appreciated. More

Nancy has made taking care of my vehicle a wonderfully pleasant and pleasing experience. She has Introduced me to the affordable service options my Honda dealer has to help me Maintain and care for my v pleasant and pleasing experience. She has Introduced me to the affordable service options my Honda dealer has to help me Maintain and care for my vehicle. Prior to this, I had the perspective that it was not reasonable or affordable to Go to the dealer for general service or repairs. Since meeting nancy, I have been blessed to take both my Hondas to The dealership regularly for service. Thanks for making a difference in my auto ownership! More