Findlay Honda Henderson - Service Center

Nancy in the service department is the reason we continue to have our Hondas serviced at Findlay Honda in henderson, we pass 2 other Honda dealerships just to have our vehicle serviced there. We trust her i to have our Hondas serviced at Findlay Honda in henderson, we pass 2 other Honda dealerships just to have our vehicle serviced there. We trust her intirely, we know our vehicles are in good hands and we are not being ripped off. She is a Great asset to this dealership. More

Nancy Harter made my trip to Findlay Honda service center a great experience, she is a pro in every since of the word she is the best. a great experience, she is a pro in every since of the word she is the best. More

bought a 2013 odyssey, buying experience was great. did my first oil change and told the service staff that my breaks are squeeking, they just told me, it's probably just a glaze on the rotors. drove it ab my first oil change and told the service staff that my breaks are squeeking, they just told me, it's probably just a glaze on the rotors. drove it about 2 miles and the brakes are squeeking again. I called the service dept. to have it checked, came in and david p. assisted me. service was done and was told that they just cleaned it by using a brush. drove home and two days later I hear the squeeking again. called david p. again to schedule a service. came to the dealership and had it serviced. they placed the vehicle on the lifter and both david p. and a mechanic showed me that it might just be a build up of some kind of glaze thats what causing the noise, they showed me how shiny the rotor was thats what causing the squeeking. their suggestion to me was to brake harder so it will knock off the glazed. if I knew that all I have to do is break harder, then why would I even bother driving 15 miles back and forth to have your vehicle service at a state of the art service facility? if I have to bring it in again for the same problem, which I will, it's gonna be the fourth time, just frustrating already. More

Nancy is so nice and helpful, i appreciate her taking the time to make sure my car is in top condition. Nancy has a great personality, i always look for her specifically because her knowledge of my cars need time to make sure my car is in top condition. Nancy has a great personality, i always look for her specifically because her knowledge of my cars needs are the best. Thank you so much! More

My sister and I were driving from Wyoming to Southern California and had planed a stop in Vegas but not with the intention of having the air conditioning in the car breakdown in the heat of summer. What California and had planed a stop in Vegas but not with the intention of having the air conditioning in the car breakdown in the heat of summer. What we thought was going to be an expensive hassle turned out to be a blessing thanks to Nancy, she not only managed to get the cool air flowing again but found out that we had an extended warranty and was able to keep us right on schedule with a rental car while the work was in progress. Nancy called me twice to let me know how it was going and that we could get the car the next morning before noon, she had the car washed and waiting for us by 10am. I must say I've never felt more confident about my choice in buying a Honda than after receiving the kind of customer service she provided. We are going to stop by and see her on our way back, her smile and honesty is a rarity today. Thank you so much. Nicole More

We are a family of 3 Hondas and over the years we have had the pleasure to deal with Nancy, if Nancy is not there we will make with the other cars or rent one if we have to. We know Nancy is always stra had the pleasure to deal with Nancy, if Nancy is not there we will make with the other cars or rent one if we have to. We know Nancy is always straight forward and honest with us! We trust her judgement. She helps us out on the price and each tome we get our vehicle back it is like brand new! Findlay should be very proud to have such an excellent employee who cares about her customers, if you looking to get your vehicle serviced or just need some honest advise she is your girl! Thank you Nancy for everything you do for us and for keeping our cars safely on the road! It's not very often someone can say they look forward to taking their vehiclenintonthe dealer, but we do. Thanks a million Nancy Kathleen & family More

Went in for an oil change on my 2010 Honda Civic. During service they saw my front bakes were at 15%. Being that my car was only 2 years old they replaced them free of charge. Colton Longmire was so helpf service they saw my front bakes were at 15%. Being that my car was only 2 years old they replaced them free of charge. Colton Longmire was so helpful and professional. I have always gone there for my service and will continue to do so as long as I own my car. More

I had to visit Honda because my engine light went on the night before. When I brought it in, without an appointment, they took my vehicle anyway and didn't give me a hard time about it. It was busy so it night before. When I brought it in, without an appointment, they took my vehicle anyway and didn't give me a hard time about it. It was busy so it took about an hour and a half to get my problem figured out, but Nancy Harter offered me a ride right away if I needed one. When the problem was revealed to me, I was devastated. Nancy told me that my IMA battery needed to be replaced, which is the main battery that runs the hybrid engine. She then told me that my warranty was 8,000 miles over the limit. I was heart sick because I knew that a new battery costs $5,000 and that amount of money would put a serious dent in my savings. Then Nancy smiled and said, "But since you are such a loyal customer of Honda, Honda is going to pay 100% of the cost AND we are going to pay for a rental car while we change out your battery." My mouth dropped open. I then thanked Nancy over and over and gave her a big hug. Nancy went far above and beyond her job because she didn't have to do what she did, but she did it anyway...without me even asking her. I will never forget her kindness and generosity in what could have been a horrible experience. Thanks Honda for treating your customers with not only expertise but with a big heart. You have a loyal customer for life. More

Happy we brought at Findlay Honda!! They are so helpful and friendly! We will recomment Findlay to friends and family!! We will buy another Honda at Findlay! and friendly! We will recomment Findlay to friends and family!! We will buy another Honda at Findlay! More