Findlay Honda Henderson - Service Center
Henderson, NV
777 Reviews of Findlay Honda Henderson - Service Center
The service dept. at Findlay Honda Henderson is the best! They are courteous, very helpful, and go out of their way to explain procedures to car owners. at Findlay Honda Henderson is the best! They are courteous, very helpful, and go out of their way to explain procedures to car owners. More
We have always used Finley Honda for all our service ,We bought the car there, it’s a 2005 Honda Odyssey I’ve never had a complaint with their service, they are wonderful. I would recommend them to anyone, bought the car there, it’s a 2005 Honda Odyssey I’ve never had a complaint with their service, they are wonderful. I would recommend them to anyone, in fact I do More
Judith assisted us on our Ridgeline truck recall. She was very pleasant and as she promised got our truck in a timely manner. Didn’t wait that long. She was very pleasant and as she promised got our truck in a timely manner. Didn’t wait that long. More
Willie did an amazing job helping me. He was being honest on how long it’s gonna take so he ordered Lyft for me. I am very pleased with my Honda Pilot. So far I don’t have any negative to He was being honest on how long it’s gonna take so he ordered Lyft for me. I am very pleased with my Honda Pilot. So far I don’t have any negative to say. More
Since purchasing our Honda CR-V, I've had to visit the Findlay Honda Henderson Service Department a few times. During each visit, I found the entire staff to be very professional, accommodating, courte Findlay Honda Henderson Service Department a few times. During each visit, I found the entire staff to be very professional, accommodating, courteous, and an absolute pleasure to work with! They truly make you feel like you are the most important customer upon arrival. And no matter what the service visit entailed, they always wash your car before bringing it back to you. That may seem like a small, trivial gesture to most folks, but it tells me that they pay great attention to detail. I'm sure that all of the Service Representatives are outstanding to work with, however, I tend to gravitate towards Miguel Ruiz. I just enjoy working with Miguel and ask for him each time. I'm sure that he is quite busy assisting other customers, but he always manages to squeeze me in. Again, I want to believe that all of the Service Rep's conduct themselves in the same exceptional manner as Miguel does. Generally, in most organizations, if you want to know how upper management treats their colleagues and team members, all you have to do is observe how well the team members treat you. That is usually a true measure of their culture. So, kudos to Miguel Ruiz and to Findlay Honda Henderson! Job well done! Regards, Ron K - Henderson, NV More
Once again, Findley Honda hit another home run. I was in for a recall item, they took me right in without an appointment, and had the repair completed correctly and ahead of schedule. My vehicle wa I was in for a recall item, they took me right in without an appointment, and had the repair completed correctly and ahead of schedule. My vehicle was washed and returned to me. Every time I deal with this staff I am duly impressed. I live on the opposite side of town from Findley Honda, but due to their great customer service, I feel it’s worth the trip. I trust their honesty and appreciate how they watch over my vehicle. I will purchase my next Honda from Findley Honda. More
On August 18, 2020 I arrived at the service reception area for my 9:00 am appointment, which I had made over a week ago. Mind you, up to this point, I had received no less than 3 email reminders and a p area for my 9:00 am appointment, which I had made over a week ago. Mind you, up to this point, I had received no less than 3 email reminders and a phone call from somebody named Gavin to confirm my appointment. The person I spoke with first could not find my appointment in his tablet. He took my name and what I needed done and entered it. He then told me a service adviser would be out to talk to me in a few minutes. The Service advisor again, asked what I needed done and I told him I needed an oil change and tire rotation and that there was a scraping sound coming from under the car. He then told me that they were very busy with their current work and rollovers from yesterday. He said it would be up to 5 hours before my car would be ready. I reminded him that I had an appointment and showed him one of the confirmation emails i received. He said there was nothing he could do. At that point, I told him to forget it and left the dealership. Would it have been so difficult for them to call me to reschedule my appointment instead of making me drive 20 miles one way only to have to leave? More
Was told that if I did a lease to own and after the lease is done, I would own vehicle and only have 3 years to pay it off but yet they screwed me over. is done, I would own vehicle and only have 3 years to pay it off but yet they screwed me over. More