Findlay Honda Henderson - Service Center
Henderson, NV
751 Reviews of Findlay Honda Henderson - Service Center
Took the car in for a recall fix. My service representative Judy was fantastic, better than I can imagine. The service, was exceptional..!! Judy helped change my mind about dealersh My service representative Judy was fantastic, better than I can imagine. The service, was exceptional..!! Judy helped change my mind about dealership repairs. I will start taking my vehicles to them from this point forward. More
Clean, spacious place, great people, Stephen helped us with our service. Very gracious and knowledgeable. He said it will take approx 1 hr to be done but it only took 30-40 mins and we were done. Will def with our service. Very gracious and knowledgeable. He said it will take approx 1 hr to be done but it only took 30-40 mins and we were done. Will definitely come back here. More
Judy is wonderful. I have never felt so good after leaving a service center. Other places make you feel horrible. I will always go back to see Judy. I recommend you do I have never felt so good after leaving a service center. Other places make you feel horrible. I will always go back to see Judy. I recommend you do the same. More
Judy was fantastic! She was helpful, knowledgeable, efficient, and pleasant. At other dealerships (not Honda) I have had horrible experiences with service managers. Ju She was helpful, knowledgeable, efficient, and pleasant. At other dealerships (not Honda) I have had horrible experiences with service managers. Judy was just the total opposite and every time we have brought our car into her, we are greeted warmly and fairly. Great job Judy! Keep up the great work!! More
Great service! Friendly staff and efficient use of technology. Stephen texted me and I was able to authorize service via text while I was in a meeting at work. I Friendly staff and efficient use of technology. Stephen texted me and I was able to authorize service via text while I was in a meeting at work. I appreciate their ability to communicate without having to call and have me lose work time. More
Skylar was a great service advisor! I needed my windshield replaced so it was going to be a few hours. He Kept me updated for my service. Offered me a ride to where I needed to go since I needed my windshield replaced so it was going to be a few hours. He Kept me updated for my service. Offered me a ride to where I needed to go since I was car-less and a ride back to the dealership. thanks for the awesome service Skylar. Definitely going back to Findlay Honda in Henderson More
Came in for oil change and tire rotation with multipoint inspection. I asked specifically for the brake pad wear reading and to not wash my car. When I got the paperwork of course there was NO INFORMATION a inspection. I asked specifically for the brake pad wear reading and to not wash my car. When I got the paperwork of course there was NO INFORMATION about the condition of the pads or even tire tread. It was a joke that they did a multipoint "inspection". Oh and of course my car was washed even though I asked for it to not be washed. Just a complete disregard for every single thing the customer asked for. You should know your "inspections" are a joke. Which I know they are pretty much every dealership but when you specifically ask for the brake pad condition and there's literally nothing under that for the inspection paperwork it's beyond pathetic honestly. And thanks for scratching up my car with the free car wash. Oh and thanks for overfilling my oil as well. Pretty sure it's supposed to be within the etch marks not above it... I guess the rotation was okay I mean no way to know if they even did it but I guess I'll give them the benefit of the doubt on that one that maybe they were 1-4 at least. Bring your car in to be "serviced" but really just get this instead. I knew it was weird when the advisor said it would be an hour and the car gets pulled around 15 mins later? Unbelievable. Truly. Pathetic all around. More