Findlay Honda Henderson - Service Center

To: Cordelia Heaney is the CEO of the Corporation and the Findlay Family, I have been a customer with Findlay Honda for over 10 years and have bought two new Honda Accords during that time period, and now Findlay Family, I have been a customer with Findlay Honda for over 10 years and have bought two new Honda Accords during that time period, and now looking forward to my third purchase. Reliability, Technical Advancements and Style have been my motivating factors and half of the reasons for my continued Honda Purchases. The other Half of my rationale for sticking with Findlay Honda is their incredible Customer Service and repair/ Maintenance Department. In both Categories they are Par Excellence! Honda Findlay is a Model Company that all like car Dealerships should emulate from. I would like to personally thank Jon Quinones, Services Manager, and Jeremy Santos, Services Consultants for their outstanding Customer Service. This is why I am a Dedicated Findlay, Honda Customer! Thank You Cordelia and the Findlay Family for your Leadership in running a Great Company! More

Harden is clear, complete, and gets my car through service quickly. He tracks me down and explains everything. Also, my salesman was Fred Kaplan, Although our deal is done, he is still willing to h service quickly. He tracks me down and explains everything. Also, my salesman was Fred Kaplan, Although our deal is done, he is still willing to help me with any questions or problems. I would look him up again when the time comes. More

Vinny was great and my service was quick which I appreciate. All seems good with my CRV. Thank you appreciate. All seems good with my CRV. Thank you More

Very professional service department. Aidan was professional and took care of my car. The process was very quick. Aidan was professional and took care of my car. The process was very quick. More

Organized and efficient. I dropped off my car at 8:30, dealer was able to provide an Uber back home and I was offered a ride back to the dealer when I was done. I appreci I dropped off my car at 8:30, dealer was able to provide an Uber back home and I was offered a ride back to the dealer when I was done. I appreciate it More

Great service people friendly will be going back in the future as needed they were very informative. future as needed they were very informative. More

I've been coming here since I bought my CRV in 2019 from Findlay. I've never had an issue with service, and that was true of my latest visit. I used the express service for an oil change and tire rotation. Findlay. I've never had an issue with service, and that was true of my latest visit. I used the express service for an oil change and tire rotation. Initially I had a code that indicated more would be needed, but the service attendant I spoke with said some of the service wouldn't be necessary as they'd been done fairly recently. We also discussed a few things that will have to be handled before it gets really hot out. As always, they were great and my car came back to me after about an hour. The showroom has a nice waiting area with some beverages provided and snacks and other drinks available to buy. More

My Service Advisor Bryant is Awesome! . His customer service skills are a 10. His knowledge is a 10. He is always thinking of what is the dilemma when I bring my vehicle in for service w . His customer service skills are a 10. His knowledge is a 10. He is always thinking of what is the dilemma when I bring my vehicle in for service with a problem. He will not say it is this and just fix it. He makes sure that the problem is diagnosed, and the issue is confirmed before the car gets repaired. Bryant is the BEST! I have been a customer of Findlay Honda Henderson for 21 years. Bryant has been the second-best, Awesome, Professional, and Excellent Service Advisor I have had there. He goes above and beyond for his customers. He is truly appreciated by me! Bryant thank you for all you do and your services to help your customers. More

Everyone there is always helpful, I'm never disappointed taking my car in for service, that I bought brand new back in 2012. :) taking my car in for service, that I bought brand new back in 2012. :) More

Awesome guy to work with, he had my car done and ready as quick as possible. Will recommend him to anyone servicing from this dealer quick as possible. Will recommend him to anyone servicing from this dealer More