Findlay Honda Henderson - Service Center

I took my Pilot SUV in for an oil change after a 3200 mile trip. I was immediately greeted by Taylor Broadbent. We discussed the service including overdue service items. I asked him to make a list as som mile trip. I was immediately greeted by Taylor Broadbent. We discussed the service including overdue service items. I asked him to make a list as some of these items are completed by me. I schedule those that I cannot do myself. Taylor is polite and professional, the oil change was completed quickly. On the outbrief we discussed the items over due for maintenance that was listed as requested. I advised I would schedule maintenance as the budget allows. Taylor is an excellent communicator, the service was fast and efficient getting me out quickly is a plus. Check out was easy, too. Could not be more pleased with the service at all stations. Also spoke with parts department on an under engine cover missing after my trip, polite and efficient! I recommend this service center! Five star service by Taylor! More

I went to the dealer when my pilot was not working properly. They replaced the part quickly and courteously. properly. They replaced the part quickly and courteously. More

My CR-V was overdue for a full maintenance service. Judy Tweedy walked me through what would be inspected and worked on. Judy provided fantastic detail and called me when she knew what service should Judy Tweedy walked me through what would be inspected and worked on. Judy provided fantastic detail and called me when she knew what service should be performed. All work was done in the same day and Judy even gave my CR-V a much needed wash. Fantastic customer service and Judy will be my go-to service professional from this point forward. Also, Finlay's use of UBER for drop/off and pickup rides between home and dealership is very smooth and much appreciated. More

efficient professional polite very clean dealership and roomy busy i travel 100 miles from AZ to have my van serviced here there are 2 other dealerships within 50 miles of me and roomy busy i travel 100 miles from AZ to have my van serviced here there are 2 other dealerships within 50 miles of me More

They have great customer service. Staff is very helpful and they do not recommend unneeded services. Staff is very helpful and they do not recommend unneeded services. More

I was treated with courtesy, respect and consideration while my vehicle was being serviced. It took longer than I hoped but that is not the fault of the representative, I realize some things take more ti while my vehicle was being serviced. It took longer than I hoped but that is not the fault of the representative, I realize some things take more time than we would like to wait. I had two separate visits for service, once I waited the other time I was taken by UBER More

Great customer service. Judy was my service provider and I will definitely be coming back. Thank you Judy! Judy was my service provider and I will definitely be coming back. Thank you Judy! More

Thank you Antonio for helping me out with my Passport when it quit running. I appreciate all of your courtesy and accommodating me with a loaner while my car was being fixed. Antonio was extremely helpfu when it quit running. I appreciate all of your courtesy and accommodating me with a loaner while my car was being fixed. Antonio was extremely helpful and kept in communication with me the entire time. More

excellent service Dominque was great gave me updates while waited for my vehicle to be serviced, while waited for my vehicle to be serviced, More

Judy was fast, efficient and detailed in providing a quote to instal a class 3 hitch, wiring harness and the associated parts for my 2023 honda pilot. I had shopped around quite a bit for the hitch and quote to instal a class 3 hitch, wiring harness and the associated parts for my 2023 honda pilot. I had shopped around quite a bit for the hitch and had problems getting providers to ensure that the rear hatch motion sensor ( kick to open) would work. A number of trailer hitch places wouldn't even install the replacement sensor for use with hitches if I provided the part. Based on research I did it is pretty much simply a swap out of a pug and play part. Judy was quick to get me an estimate, which was much lower and more detailed than an estimate from the crosstown dealer where I purchased the vehicle. Their quote was higher and did not include all the needed parts. The only down side was that it took longer than expected and quoted to complete the install, but to be fair, some times that happens. While the honda oem parts are more expensive than a comparable aftermarket hitch, they do fit the vehicle better and look better. Haven't used it yet, but I believe I will be happy. More