Findlay Honda Henderson - Service Center

Consistent attention to me as a person, not just a customer. Turner Berrest was especially helpful on a major service. customer. Turner Berrest was especially helpful on a major service. More

I came in with a “Low Tire Pressure” message on the dash. There stream of cars in for service, but my problem was fixed within an hour. Thanks so much!! There stream of cars in for service, but my problem was fixed within an hour. Thanks so much!! More

Friendly, responsive, clean, and knowledgeable. The dealership was busy but never felt like I didn't matter. The dealership was busy but never felt like I didn't matter. More

First time service customer. Turner looked up my service record from another dealership and immediately told me what had to be performed at this time. He was courteous and explai Turner looked up my service record from another dealership and immediately told me what had to be performed at this time. He was courteous and explained everything in terminology that I could understand.I'll be back again next time! More

I purchased a used 2020 HRV in April 2022 in Wyoming. I recently relocated to Henderson and developed an issue with my air conditioner not running cold air. I brought the HRV to Findlay Honda and met wit I recently relocated to Henderson and developed an issue with my air conditioner not running cold air. I brought the HRV to Findlay Honda and met with Skylar Blythe in the Service Department. I explained my situation and noted that I purchased the SUV with 3,300 miles on it and the vehicle now has just under 20,000 miles. He stated that he would have his techs investigate and reviewed the cost of freon service (most common cause of my issue). He said that he would call me back to review the diagnosis. Skylar called me back and stated that his team found a deeper issue with multiple parts needing replacement, with an estimate at $2500. Skylar immediately asked me if there were any warranties attached to the vehicle, as he knew my purchase story. I did have a warranty and found the customer service phone number. Skylar took the number and took over the process to determine if my repair would be covered. He worked with the warranty provider and called me back with regular updates. Skylar was able to get the repair approved, with my only out-of-pocket cost being a $100 deductible. In today's world, good customer service can be difficult to find. However, I want to thank Skylar Blythe for providing outstanding customer service to me. His attention to my situation and consistent communication to update me on status showed that he genuinely cared to resolve my problem. I look forward to being a Findlay Honda customer in the future and will share my incredibly positive experience with my friends and family! More

Judy helped me with my battery in a extremely timely matter since I was in the middle of a family emergency. The battery was under warranty but she was able to confirm this and get the battery replaced! matter since I was in the middle of a family emergency. The battery was under warranty but she was able to confirm this and get the battery replaced! Thank you judy! More

It was very easy to make an appointment. Went in for the service and it was quick an easy. Great, customer service. Went in for the service and it was quick an easy. Great, customer service. More

I always receive great customer service from the sales team to the service team. Everyone is friendly and helpful. team to the service team. Everyone is friendly and helpful. More

Thank you Antonio Casilla for the excellent skill and service you provide me and a good customer service 👍👍 service you provide me and a good customer service 👍👍 More

Great service. This is the fourth time I brought my vehicles in. The last two times Jeremiah took good care of me . Kept me informed durning process. Made sure I This is the fourth time I brought my vehicles in. The last two times Jeremiah took good care of me . Kept me informed durning process. Made sure I had a ride if I needed one. Ill Definitely bring my civic back More