Findlay Honda Henderson

Serviced vehicle, was helped immediately, everything was serviced that need to be serviced. Let us know what needed to be serviced next time. Was informed they would contact us to schedule the recall work serviced that need to be serviced. Let us know what needed to be serviced next time. Was informed they would contact us to schedule the recall work when parts are received, didn’t have them in at this time More

Q is down to earth which I appreciated, efficient, knowledgeable and has a great personality. knowledgeable and has a great personality. More

Bought a new Honda Pilot at Findlay Honda Henderson in 2014 & have had all service done on it there up to today. I have never had a single complaint about the quality of service or helpfulness of any emp 2014 & have had all service done on it there up to today. I have never had a single complaint about the quality of service or helpfulness of any employee over these 10+ years. Even the usually painful new car purchasing experience was overall good. The Honda vehicle has had only minor/expected issues and Findlay Honda Henderson has made ownership that much more pleasant. More

My overall experience, i was satisfied with it. It was fast. The personnel were accommodating. It was fast. The personnel were accommodating. More

I took my car in for required maintenance on a Saturday. I was very impressed with how quickly they were about to get the car done. I’ve only had great experiences with this dealership. Highly recommended. I was very impressed with how quickly they were about to get the car done. I’ve only had great experiences with this dealership. Highly recommended. More

Bryant in Service was amazing! Changed my battery and completed within 30 minutes! I have had bad experiences at other Honda dealerships and could not be more impressed with the qu Changed my battery and completed within 30 minutes! I have had bad experiences at other Honda dealerships and could not be more impressed with the quick, polite and efficient service that I received More

Christ was very knowledge about Honda and he an honest salesperson .he try to help you out in his limited power salesperson .he try to help you out in his limited power More

I’ve never had such a frustrating experience at a car dealership as I did at Findlay Honda. I had my own financing through my credit union, but they wouldn’t stop asking me for details about the loan, my dealership as I did at Findlay Honda. I had my own financing through my credit union, but they wouldn’t stop asking me for details about the loan, my Social Security number, and the interest rate. The finance manager got upset when I didn’t buy their expensive add-ons and even claimed my warranty would be void if I didn’t get oil changes done by them. His friendliness disappeared the moment I said no to his offers. When my vehicle finally arrived at the dealership, they refused to let me take it home, even though I had proof of financing, a down payment ready, and was leaving my trade-in. The only way they’d release the car was if I gave them my license and Social Security number again. Then, when I came to pick it up, they ran my credit and drew up a financing contract, despite me making it clear I didn’t want their financing. When I asked why they did this without my permission, they acted like it was standard procedure and didn’t apologize. Instead, they just asked what rate I got from my credit union, as if that was all they cared about. This entire process was nothing but a hard sell for their financing and overpriced add-ons. When I didn’t go along with it, their attitude turned cold. When I finally returned with the check from my credit union, they barely spoke to me—just took the check and walked away. I’ve never felt so disrespected at a dealership. If you’re considering buying a car here, be warned—they only care about upselling and forcing you to finance through them. It was clear that customer service isn’t their priority. I regret buying from them and would strongly recommend you avoid this dealership. More

It was an amazing experience and the fastest car purchase ever. Chelsea was great, she took al my needs and found me a deal and a car perfect for our family. ever. Chelsea was great, she took al my needs and found me a deal and a car perfect for our family. More

I recently purchased a Honda Prologue Elite from Q, and the experience was exceptional. Q was knowledgeable, professional, and made the process incredibly smooth from start to finish. He answered all of my the experience was exceptional. Q was knowledgeable, professional, and made the process incredibly smooth from start to finish. He answered all of my questions with patience and made sure I felt confident in my purchase. I highly recommend Q and the dealership for anyone looking for a great car-buying experience. Thanks again! More