Findlay Honda Henderson

My family has purchased 5 new Hondas at Findlay Honda Henderson over the years. I was always pleased with Honda up until about a year ago. I noticed the paint on my 2004 Accord didn't look right. I to Henderson over the years. I was always pleased with Honda up until about a year ago. I noticed the paint on my 2004 Accord didn't look right. I took the car to two different professional body shops recommended by my insurance agent. I was told that the paint wasn't applied correctly and the clear coat was coming off, causing my red paint to have white patches. The problem was only going to get worse with time. I took it into service and was told since it had over 100k miles on it they wouldn't do anything about it...it's a 2004 garage kept car. It shouldn't matter how many miles it has on it...two different professional body shops confirmed it's defective. I dealt with several people at the dealership and ended up getting more frustrated. They wouldn't do anything about it. I called Honda customer service and got the run around. I was finished with Honda! I decided it was time to purchase a newer car and hand down the 04 Accord to my teenager. I was going to buy a Toyota Camry. My boyfriend suggested I talk to Alex Fuess at Findlay Honda Henderson. He has purchased several cars over the years with Alex and he highly recommended him. I decided to give him a shot. I COULDN'T BE HAPPIER!!! Alex was empathetic about my 04 Accord. He discussed it with Kevin Vanetta. Between the two of them they really worked the numbers for me. I ended up with a 2008 Certified Used Honda Accord (silver...not red!) Alex made the experience of buying a car fun...and buying a car isn't fun...it's stressful. Kevin called me the following day and told me he was giving me 4 free oil changes and 2 details. He wanted to do what he could to make the situation with paint on my other car better. I appreciated both of these guys working with me. I was so happy, I brought my oldest daughter to the dealership the following week and she bought a car from Alex too. My family and friends were very surprised that I went back to Findlay Honda Henderson after how much frustration I had with my last Accord. I am back to being a loyal Honda customer thanks to Alex Fuess! More

I went in to get a new car, (Pilot or Odyssey) and was treated with respect and kindness. When I leased my Pilot ?, Stephen and the rest of the team were very nice and accommodating. I have owned/leased a treated with respect and kindness. When I leased my Pilot ?, Stephen and the rest of the team were very nice and accommodating. I have owned/leased a Honda for over 20 years and have always been satisfied with Findlay Honda Henderson. They are the greatest! More

I have an Acura and I always take my car in for service at Findlay Honda because the service is great. I usually deal with Roger & Tim, they are both very knowledgeable and friendly, although everyone I ha at Findlay Honda because the service is great. I usually deal with Roger & Tim, they are both very knowledgeable and friendly, although everyone I have come in contact with there has been very nice & helpful. The prices have been very reasonable for any service I've gotten there and I have never had to wait very long for my service. I highly recommend Findlay Honda to anyone needing service for their Honda or Acura. More

I only go to Findlay Honda in Henderson for my oil changes because the people there are always really nice. I dealt with Roger Asel in service and he is GREAT!!!! He was really nice and answered any a changes because the people there are always really nice. I dealt with Roger Asel in service and he is GREAT!!!! He was really nice and answered any and all questions that I had. More

I went down to Findlay Honda on April 2, 2011 to purchase a car. After being there for almost 5 hours we came to a deal. My mother and I were the last customers in the store as they were about to close (ar a car. After being there for almost 5 hours we came to a deal. My mother and I were the last customers in the store as they were about to close (around 10pm). I bought (or so I thought) a 2008 Scion. My credit is not the best so I accepted the very high interest rate in hopes that making the payments would build my credit. My salesman, Jeremy Sandura, was very cooperative, however his car manager, Kevin Vanetta, was not. He was immediately very rude and portrayed the stereotype of a "car salesman" very well. We came to a deal where I was going to put $250 cash down that day, then another $250 cash the following week. He said I needed to put down the 500 so it looks better to the banks trying to finance me. I handed him the 250 cash. We had a deal finally! After being there for HOURS and it almost being closing time I was ready to get out of there. After the deal was made, Kevin returned over and told me I would not be allowed to drive the car off the lot till I had full coverage insurance. I agreed to get it and he called one of his friends who obviously had an agency in town and she told me she could get me the insurance I needed for another $201.00. The lady told me to go ahead and give Kevin the money and I would have insurance and could be on my happy way!... or so I thought... A week later I got a call from the dealership saying I couldn’t get financed and needed to return the car. I was extremely upset to say the least. A week later I brought the car back, Jeremy showed me a few other cars that he THOUGHT he could get me financed for, but I ended up not liking them and leaving frustrated. I immediately stopped looking for a car because of the stress I had gone through at Findlay Honda. I just now had started thinking about buying another car and remembered that I had put money down at Findlay that I had never received back! I still had my contract so I pulled it out and read where it stated I had put down 500 cash. I called Findlay, spoke to someone in finance named Jeff who told me to come down with the contract and they would review it. I went down today, August, Monday 15th around 11am. At first, we pulled in and Jeremy was standing outside. I had explained to him that he never gave me my deposit back and he apologized stating "we were probably just too busy looking other cars." I spoke to Eddie the finance manager. He was very cooperative and understanding. He was going thru his receipt books when I entered his office. I explained to him that I didn’t give HIM the cash, it was Kevin the manager. He then went and got my file, we went thru it and it CLEARLY states $500 cash was received, yet they have no receipt of this. AND on top of that, I am admitting I gave them $250 cash with agreement to pay the other $250 later. Eddie the finance manager then called Kevin into his office. Kevin came in and told me he remembered me and my mother being there but that "he doesn’t accept cash" so he couldn’t of taken the money. I was shocked! I then remembered how I paid Kevin the $200 for the insurance also and all the sudden he remembers taking that, but not the cash for the car.... How convenient. I looked him in the eye and told him he took the money and with his slimy grin he just shakes his head. They all left the office then Jeremy returned asking for my contract (when they should already have a copy of). I gave him the contract then sat waiting LONGER to talk to another manager. All the while I’m asking for my contract back because it seemed "shady" that they needed mine also. Which was my only proof my deposit. Finally we got pushed to Emmanual after waiting 30 minutes. He was very unpleasant upon first meeting. He seemed to immediately doubt my claim because I had waited 4 months. He told us to call someone else who wouldn't be back till Thursday. I feel like I came in there trying to be forthright and honest. I don't expect the $500 as stated on the contract, only the $250 I gave the car manager, Kevin Vanetta. More

The entire staff was very friendly and helpful. I wasn't looking to buy a car but ending up leaving with a brand new Accord. Stephen went above and beyond. After the purchase, he followed up to make sure looking to buy a car but ending up leaving with a brand new Accord. Stephen went above and beyond. After the purchase, he followed up to make sure i was happy with my purchase and he also helped my "set-up" the car (the bluetooth, set setting, etc). It really made me feel like I had purchased the right car from the right people. Kevin was willing to "barter" and I left feeling that I had not been taken advantge of. No buyers remorse here. Kevin was nice and he also found a rebate the next day and called to tell me about it. Wonderful experience. Thanks guys!!!!!1 More

My entire experience at Findlay Honda has been exceptional. From the time I bought the car (from Chris Hinklin) to my first maintenance and parts installation (with Jason Fisher). If you are l exceptional. From the time I bought the car (from Chris Hinklin) to my first maintenance and parts installation (with Jason Fisher). If you are looking to buy a new or used car be sure to stop by and ask for Chris and if your car needs service contact Jason!!! More

My husband and I went in to just trade our car in for something newer than what we had. Chris was so helpful and honest about everything. We have recommended Findlay Honda Henderson to many of our frie something newer than what we had. Chris was so helpful and honest about everything. We have recommended Findlay Honda Henderson to many of our friends and family members. More

You are well treated and in a timely manner. You feel confident in their work and in its pricing. I thought I was looking for an expensive kind of work and they told me that I just needed to fix the brak confident in their work and in its pricing. I thought I was looking for an expensive kind of work and they told me that I just needed to fix the brake bands. I recommend this dealer. More

Buying my first car through Findlay Honda was a great experience. The staff were all very quick and helpful. I had a short time limit and they were able to guide me through the process and get me into my experience. The staff were all very quick and helpful. I had a short time limit and they were able to guide me through the process and get me into my new car before I had to be to work. Chris was very attentive and was able to understand what I was looking for while keeping it in my budget. These guys did a great job and I love my Honda civic. More