Findlay Honda Henderson

My fiance needed to get a vehicle asap but I was out of town on a short term business assignment. She had not had great experience with car dealerships in the past and insisted that come with her to execu town on a short term business assignment. She had not had great experience with car dealerships in the past and insisted that come with her to execute the deal. I was running out of options and time so I turned to Richie Vazquez to help me out with the situation. After negotiating a fair price via phone/email I talked my fiance into heading down to the dealership on her own. She was nervous that the deal would change when she arrived but Richie Vazquez assured me that the numbers would be the same as quoted via email. After the deal was done we still had the rental car to deal with and a hungry 8 year old in tow. Richie Vazquez went the extra mile and followed my fiance in her new car to the rental car return pavilion. Now that's what I call service!!! Later on that evening I received a phone call from a very happy woman who said she never thought purchasing a car could be so easy. Thanks Richie!!!! More

My wife, myself along with our dod were enroute to Durango,CO with a stop in Las Vegas for a neice's 21 birthday. Five minues after leaving BAKER, CA, our CR-V's air conditioning suddenly stopped work Durango,CO with a stop in Las Vegas for a neice's 21 birthday. Five minues after leaving BAKER, CA, our CR-V's air conditioning suddenly stopped working. It was 105 degrees outside - a miserable ride to Las Vegas. We arrived as Findlay's Honda at 3:00 PM on Saturday, 6-16-2012. We were met by Travis Miller. I explained the situation to him on our trip. He told me the sercice tech would take a look and report back to me through him. In less than an hour, Travis told me the results of the inspection. Travis also told me the Honda Care would foot the bill including the rental car. Travis told me the car would be ready to pickup on Monday - 6/18/12 buy noon. As Travis was leaving on vacation the next day, Mary Harter would complete the service paperwork etc. She called me on Monday morning saying rhe tech was working on the car and noon completion looked firm. She was correct - calling me at about 1030AM saying the car was ready. She even arranged to return the rental car for me. More

Nancy is fantastic, very personel and efficient. She explained everything that was going to be done to our vehicle. This employee goes above and beyond and you are fortunate to have her as part of your explained everything that was going to be done to our vehicle. This employee goes above and beyond and you are fortunate to have her as part of your team. We own three Hondas and Nancy is a big part as to why we continue to have them serviced at your shop. Thank you again Nancy .. More

Very best service department in town. And this is not my first dealer. My ridgeline it is allways done on time when Nancy says it will be and I like it. first dealer. My ridgeline it is allways done on time when Nancy says it will be and I like it. More

Ive been in the honda service dept so much, they know me by name. Lucky for me, everyone is beyond nice. When my transmission went out, right after my hondacare expired, Nancy went above and beyond to make by name. Lucky for me, everyone is beyond nice. When my transmission went out, right after my hondacare expired, Nancy went above and beyond to make sure I got the best deal possible. Unfortunately after my car left the shop for that, my engine went out. Being a broke college student, Nancy calmed me down in the middle of a little breakdown and once again made sure I got an amazing deal. Anytime I have a problem as well as my mother who is also a honda owner, she does everything in your power to make sure the stress of expensive car repairs is minimized. I will recommend anyone to findlay honda and especially Nancy, honda owner or not. As long as Nancy is there taking care of me, Ill be a honda owner for life! More

I got to work with Nancy again just a few days ago she is so awesome at her job and at making me want to keep this car for at least 20 more years and honestly without her help i might have sold my Honda by n so awesome at her job and at making me want to keep this car for at least 20 more years and honestly without her help i might have sold my Honda by now thank you Nancy your positive attitude, it is much more valuable than you know! More

I have been a Honda owner since 1997 when I bought my first Honda. I now own two Honda vehicles and I have always had them serviced at the dealership. Nancy Harter has been nothing but exceptional. I wil first Honda. I now own two Honda vehicles and I have always had them serviced at the dealership. Nancy Harter has been nothing but exceptional. I will call her to see what I am due for on my cars and she has always been on top of it. She greets everyone with a smile. The service times are quick and my cars have always run like they are brand new. The staff at this dealership are top notch. I don't think of Nancy as a staff member. I think of her as my friend. More

I'm giving this rating because I feel Obi and Findlay Honda Henderson really deserve high praise for the AWESOME customer service, financing and follow up after my new car purchase on 5-7-2012. This was Honda Henderson really deserve high praise for the AWESOME customer service, financing and follow up after my new car purchase on 5-7-2012. This was the best experience I have ever had at any dealership I have done business with. Let's face it, getting a new car is fun but we all dread the back and forth hastle at a car dealership. You don't need to dread that any longer, this was fun and easy. I would recommend Findlay to everyone and I will. The owner of Findlay should be proud to have the employees I worked with, they are a huge asset. Thank You, K Fulghum More

We own 3 Hondas. Nancy has been our service specialist. She is an exceptional employee,very helpful to our needs. Findlay better hold on to her and reward her for what she does to the company and to its cu She is an exceptional employee,very helpful to our needs. Findlay better hold on to her and reward her for what she does to the company and to its customers. The car comes back to us as if it just came out of the lot, working great and the price for service does not break the "bank" so to speak. One customer was so nasty to the service dept, yelled at everybody but when it was our turn to be helped, they managed to forget the "nasty guy episode" and gave us 100% of their attention and with a SMILE! Wait time for oil changes is not bad at all. Comp car wash greatly appreciated. More

Nancy has made taking care of my vehicle a wonderfully pleasant and pleasing experience. She has Introduced me to the affordable service options my Honda dealer has to help me Maintain and care for my v pleasant and pleasing experience. She has Introduced me to the affordable service options my Honda dealer has to help me Maintain and care for my vehicle. Prior to this, I had the perspective that it was not reasonable or affordable to Go to the dealer for general service or repairs. Since meeting nancy, I have been blessed to take both my Hondas to The dealership regularly for service. Thanks for making a difference in my auto ownership! More