Findlay Honda Henderson

This place sucks The dealership blatantly lied to me. We had agreed on a deal and trade yesterday only to go back and have them come in $3K less then what they said y The dealership blatantly lied to me. We had agreed on a deal and trade yesterday only to go back and have them come in $3K less then what they said yesterday on the trade. I also told the salesperson it was a 15K mile lease only to have that message not conveyed properly. They quoted me on a 12K lease and were completely inflexible even thought it was their miscommunication. I have bought several cars there before and was treated good by different people. No more, This was a really bad experience. 0 stars More

Completly satisfied The sales manager Chris was very friendly and when I called in about a vehicle you had in stock he was very helpful. He prepared the vehicle for my ar The sales manager Chris was very friendly and when I called in about a vehicle you had in stock he was very helpful. He prepared the vehicle for my arrival and set my wife and I up with Vilay to check out the car and discuss the sale. Vilay was very kind and patient with our many questions and requests. We really appreciate that. Ray the service representative informed us about options on the vehicle, he was great to work with and took his time to help us consider options and was great at up-selling. We set up some upgrades/accessories that we plan to get installed upon our next visit to the dealership. Lastly, Mr. N.C. The financial side of things was similarly friendly and knowledgable about the sales process. He made it easy to sign and drive away. My wife and I plan to be a Honda customers for life, and the experience we had is an exemplary one. We really liked the no pressure atmosphere and how the sales floor was always greeting other customers around us and treating them in a likewise fashion. Yet we feel like this was probably the way your sales team always treats its customers. If I were Mr. Findlay, I would be proud to know I had such a fine sales and service team and that customers were walking away so happy. To close, we would like you to know we live in Arizona and decided to drive a greater distance to your dealership (2hours) than the closest Honda dealership in Arizona (1 hour). We did this because you have a great reputation all the way down here. Our neighbors have bought from you, we hear radio commercials, and see the Findlay name on countless cars in our area. We checked online and found you offer the greatest inventory and the customer reviews are just as ours, Completly Satisfied. Thank you for helping my wife, newborn Son, and Myself upgrade our vehicle and we look forward to having Honda grow with our family and we plan to refer Findlay Honda to those that we know. More

Best car service center I've ever dealt with. I took my Ridgeline in the other afternoon with a problem that reoccurred from when I bought the car from Findlay a year ago which included a stereo t I took my Ridgeline in the other afternoon with a problem that reoccurred from when I bought the car from Findlay a year ago which included a stereo that no longer worked. I pulled up without an appointment and the service department rep greeted me immediately (didn't get his name) and fixed the stereo on the spot and then sent me to George who was the service rep who helped me when I first bought the car and fixed the problem initially. I assumed I'd have to make an appointment and then bring the car back and be charged a service fee and I was not looking forward to it. Nope, to all of it. George took the car right then and there had it completely fixed and back to me within 15 minutes. As I was leaving I quickly asked him about the back interior handle that was no longer connected, again thinking I'd have to make an appointment, and George just took 5 minutes to fix it right there on the spot. Again, I showed up without an appointment, and George and the staff took care of me immediately without charging me anything. They were awesome. Prior to owning this Ridgeline, my first Honda, I used to get scheduled maintenance from other mechanics to save a little money, but I now do everything through Honda Service and Honda Service Express at Findlay because they do such an awesome job there. More

Great Customer Service ar Findlay Honda Henderson! Not often do I find myself in awe after having an issue resolved on one of my vehicles. That said, as far as I'm concerned, Findlay Honda Henderson is Not often do I find myself in awe after having an issue resolved on one of my vehicles. That said, as far as I'm concerned, Findlay Honda Henderson is the only Honda Dealer in Las Vegas! Scott Ramer and all of his staff provided me an outstanding customer experience second to none! You guys have earned all of my future Honda business... Thank you! You guys rock... More

I went to Findlay and was greeted by Nancy, I use to get y car serviced at a place in Boulder City, I thought I was getting a better deal and saving $. On my last visit there they had recommended a lot of y car serviced at a place in Boulder City, I thought I was getting a better deal and saving $. On my last visit there they had recommended a lot of services that they said I needed, I had a recall and went to Findlay and Nancy asked my permission to do a free inspection, thinking to myself oh here we go. I agreed to the free inspection of my vehicle , thinking oh boy this is it. Nancy came back to me with a clean bill of health, the other recommendations were not needed! She introduced me other shop foreman Ed and he to re assured me that what my local place I was going to did ot indeed the things they were trying to sell me! I am a single mom and I don't have the extra cash to put out but, indeed want myself and son to to be safe. The price of an oil change is cheaper than what I was paying and get this they even washed my vehicle for me. I will not go back to the so called $ saver place again! Nancy had a heart of gold and was so pleasant to do business with. You better hang on to her....I will keep coming back because of her! More

I had brought my Accord in with a few issues and Tim handled it all with no problem. Great service and recommend him highly as well as the dealership. Been using them since my car was purchased in 07! handled it all with no problem. Great service and recommend him highly as well as the dealership. Been using them since my car was purchased in 07! Love my Accord Coupe! Thanks Tim! More

Roger helped me immensely when I came to Honda to get my hybrid checked out for an Engine/IMA light. There was doubt whether I could make a return appointment to get a replacement IMA battery installed bec hybrid checked out for an Engine/IMA light. There was doubt whether I could make a return appointment to get a replacement IMA battery installed because I'm military and don't get many vacation days. He worked out a way for me to get a rental loaner car to drive so Honda could keep my car overnight without affecting my ability to get to work. Since I have odd work hours he even worked out for me to do a night drop off the next day and pick up my car. The battery install and service from Honda was great! I really appreciate Roger helping work with my work schedule and still getting the job done. Please pass on my gratitude. Well done Honda! More

Nancy is the best, she helped me today like always with such a great attitude and helpful demeanor. I will take my car some place else for service if she ever leaves. such a great attitude and helpful demeanor. I will take my car some place else for service if she ever leaves. More