Findlay Honda Flagstaff

Excellent service and professional. Toyota and Honda Findlay have always exceeded my expectations. I wouldn't shop anywhere else when I plan to buy again. Findlay have always exceeded my expectations. I wouldn't shop anywhere else when I plan to buy again. More

Findlay has maintained my Honda Ridgeline since I moved to Flagstaff, and based on the quality of their work, I'm now up to 174,000 miles! Still running great and uses no oil. Each and every contact has to Flagstaff, and based on the quality of their work, I'm now up to 174,000 miles! Still running great and uses no oil. Each and every contact has been outstanding, work has been perfect and the charges reasonable and competitive with dealers in California and Louisiana. They repaired my Ridgeline from a rear-end collision where I was stopped at a light and someone didn't... The repair looks original and every damaged area was repaired or replaced. Work was very timely and the cost was much lower than expected. I was updated regularly about this repair because it took a little time (about a week) to get all of the parts shipped in. They've also replaced my windshield due to a rock from a passing truck, again replacement was perfect the first time! And they repaired my navigation system in a very timely and cost effective manner. Additionally, they fully inspect my vehicle at every oil change and have found problems that were inexpensive to address before they grew to major problems. I would recommend Findlay Honda for anyone needing repairs, they will take care of the problem the first time, in a timely manner and with great customer service! More

By far the most pleasant car buying experience I have ever had. Robb helped me find the right model (Accord Sport) and was very patient with me. I was moving up from a Civic which seemed like a big jum ever had. Robb helped me find the right model (Accord Sport) and was very patient with me. I was moving up from a Civic which seemed like a big jump at first. Then he worked hard to get me the price I was happy with, saving me a trip or trips to buy in the Phoenix area. The last two Civics I bought, 2001 & 2005, I bought in Phoenix and saved over $800 than the best price I could get at the old Flagstaff Honda stores. Jacob was very nice and straight forward during the negotiation process. Robb worked hard at verifying the prices I had gotten from some Phoenix area dealers via Consumer Guides Build and Buy program. Jacob reviewed the verified price from Arrowhead Honda and with that leverage I was able to reach a deal that was satisfactory to me. Jacob took some time to get to know me while Robb was on the computer or phone verifying prices and that made it much easier for me to trust him when it came down to the negotiations. Robb and Jacob delivered on all promises and I am very happy. Donna was the fastest ever in the finance office. What a treat. I had my financing through my credit union (1.75%) so that made it easier. When I bought my 01 Civic at Showcase Honda I had my own financing arranged and they jerked me around for three hours in the finance office, mostly waiting. I think I was in Donna's office for all of 15 minutes tops and that REALLY made me happy! I love my Accord Sport and I'm really happy that I was able to buy it at Findlay Honda. A friend recommended Robb to me because of her experience with him in buying a Honda CRV about a month or so ago. I will certainly recommend Robb, Jacob and Donna and Findlay Honda to anyone I know looking for a new or used car. More

By far, one of the best experiences we have had with buying a new car. Actually, the reason my husband was in the dealership was because he wanted to replace a battery in our Acura. Tom Browning saw my buying a new car. Actually, the reason my husband was in the dealership was because he wanted to replace a battery in our Acura. Tom Browning saw my husband looking at a Crosstour, and politely offered to let him test drive it while he waited. One thing led to another, and my husband ended up asking what he could get as a trade. Tom Browning never argued or made my husband uncomfortable with negotiations. It was a pleasant experience without anxiety. Donna Gallo, with her winning personality, took good care of the paperwork. When we went to the dealership to sign all the papers, Tom Browning had the car cleaned and waiting for us! Ryan Long, offered to put in the rubber mats we ordered even though that was not included. Dan Duns, the Honda Sales Manager, made it his job to introduce us to everyone involved. The surprise in all of this is that we bought another car two weeks ago. We would give them two out of five for their performance. We give your team ten out of five. Thanks for such a great experience! Horst and Sharon Butz More

Ryan, and the entire service department, are true professionals who obviously take pride in providing outstanding customer service. All promised work was done in a timely fashion and with attention professionals who obviously take pride in providing outstanding customer service. All promised work was done in a timely fashion and with attention to detail. The estimated costs were "right on." Over the years, I have had four Honda Accord's. I intend to keep this streak going in no small measure due to the outstanding service I always receive from Ryan and the other servicing staff. More

Robb and Jacob, thank you so very much for the extra work you did for me with my loan and my trade. Your efforts to get me into the right car will make a difference in my lifestyle for many years - no exagg you did for me with my loan and my trade. Your efforts to get me into the right car will make a difference in my lifestyle for many years - no exaggeration! Robb Copeland is a fantastic sales consultant and an integral part of the Findlay Honda team. I highly recommend Robb for anyone looking into buying a car. Great, caring service by Donna in Finance as well! More

Great experience, would recommend this dealer to anybody. Outstanding service department. Employees are very friendly and knowledgable. Am extremely satisfied with my new Honda cross tour. Outstanding service department. Employees are very friendly and knowledgable. Am extremely satisfied with my new Honda cross tour. More

I had intended to visit 2 other Dealerships in Flagstaff but was impressed with Consumer Reports evaluation of Honda products so I went to Finelay first. I met with Richard and just look at a couple of mod but was impressed with Consumer Reports evaluation of Honda products so I went to Finelay first. I met with Richard and just look at a couple of models. Returned when I decided to buy a car. Richard was extreamly helpful and had me and my wife test two different cars. We liked the Accord EX-L. Then Jacob Lunde and I began to discuss price. That took awhile but we were able to arrive at a price I was happy with and closed the deal. Richard was nice enough to deliver the car to my home 70 miles from the Dealership. I call that outstanding service. Would recommend this dealer to anyone who is looking for a good car and fair price. More

Donna Gallo needs a 5plus-As a deal maker, I still get confused why so many steps are needed to make a deal-why not have financing do the parameters then have sales do the car fit? Would save a lot of tim confused why so many steps are needed to make a deal-why not have financing do the parameters then have sales do the car fit? Would save a lot of time- Thanks again-looking forward to sending referrals your way- Saul More

Had a great experience buying a new CRV to replace my old CRV. Findley Honda is an excellent place to do business in Flagstaff. Excellent sales and service. Been using service for years and will continue wit CRV. Findley Honda is an excellent place to do business in Flagstaff. Excellent sales and service. Been using service for years and will continue with my new car. Thank you, again! More