Findlay Honda Flagstaff

EXCELLENT customer service! After stopping at several other dealerships in search of a used Odyssey, it was refreshingly clear how differently the folks at Findlay approach car s After stopping at several other dealerships in search of a used Odyssey, it was refreshingly clear how differently the folks at Findlay approach car sales. Scott, Jeff, Kirk, and Donna made a potentially stressful transaction a pleasant experience. I'd highly recommend Findlay Honda to anyone wishing to avoid the stereotypical "used car" experience. Thanks again, guys! More

Stress free experience! Randy and Melissa made my car buying experience fun and easy! They are both very knowledgeable and easy to talk to. There was no pressure given by eit Randy and Melissa made my car buying experience fun and easy! They are both very knowledgeable and easy to talk to. There was no pressure given by either of them. Jacob made the finance part easy to understand! Thank you all so much!!!! What a great group of people to work with at Findlay Honda. More

great dealer GREAT SERVICE! GREAT PLACE TO BUY A HONDA! SEE JACOB LUNDIE, WHAT A GUY. HAVE A GREAT DAY! NICE PEOPLE. GO CUBS GO! GO CUBS GO! GREAT SERVICE! GREAT PLACE TO BUY A HONDA! SEE JACOB LUNDIE, WHAT A GUY. HAVE A GREAT DAY! NICE PEOPLE. GO CUBS GO! GO CUBS GO! More

Dealership's great but what's the point Service dept.NOT We are on our 6th Honda as family & we put in quite a few miles on them. We've bought the last 4 at Flagstaff Honda and have our cars serviced here. A We are on our 6th Honda as family & we put in quite a few miles on them. We've bought the last 4 at Flagstaff Honda and have our cars serviced here. After my last experience in Service dept., I will never go there again. I now have to take my car to Phoenix to get serviced so now I also need to plan on buying a vehicle other than Honda for my next car. The rear view camera wasn't working, checked in and told them. Had tech call me to tell me that it's either the camera or the screen (duh). Tech had to call helpline to figure that out & inform me that I would need to order & pay for the camera ($350) to see if it worked otherwise it was the screen. I said no, I'm not paying for a part that may or may not work. I was told I would need to pay over $100 for the diagnostic. I said no because it wasn't "diagnosed", spoke to service manager ( after speaking to a couple of different people who didnt know what they were saying) she stated that someone made a mistake in trying to charge me for the part upfront. I at this point didn't feel comfortable with their professionalism (nor service so I stated I did not want them to continue us work nor did I feel I should have to pay for a diagnostic when they clearly didn't figure out the cause of the rear view camera not working. I was made to pay the $100 diagnostic fee and nothing was fixed. This is no the first time the Service dept here has dropped the ball. They have such a high turnover rate in this dept that it seems many people are confused as to job descriptions etc. I can't believe that a Service manager would think that taking my $100 was beneficial to Honda or their dept. we used to get oils changes, wiper blades, tires, everything on our Hondas serviced here. Never again. More

Buying a "new to me"used car Weston has been very helpful and not at all pushy. He seems very trustworthy and was a pleasure to work with! I enjoyed working with Randy and Donna Weston has been very helpful and not at all pushy. He seems very trustworthy and was a pleasure to work with! I enjoyed working with Randy and Donna as well. Very nice people! More

excellent experienceI I and my friend had a very pleasant experience with Weston, I would recommend him very highly. I also appreciate Randy Waites attitude and his assist I and my friend had a very pleasant experience with Weston, I would recommend him very highly. I also appreciate Randy Waites attitude and his assistance. thank you once more. More