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Findlay Honda Flagstaff

Flagstaff, AZ

4.9
688 Reviews

5199 N. Test Dr

Flagstaff, AZ

86004

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Showing 688 reviews

January 01, 2018

Best experience Dylan and the sales staff at Findlay Honda were friendly and reasonable in the negotiation process for our 2018 CRV. We appreciated the no-pressure ap More

by Gaoshanaz@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Donaldson, Jeff James, Dylan Andrews, Kyle Brobst
Jan 06, 2018 -

Findlay Honda Flagstaff responded

Thank you for the great review. I am so glad to hear my staff made you so happy. We do our best to work as a team and it appears it works well. Hope you have a great new year. Stay in touch. Sincerely, Randy Waites (sales manager)

December 28, 2017

Dealer Review I came in with my husband to purchase a new vehicle to replace my 2004 Honda Pilot. I had such an excellent experience with my old pilot so I had min More

by Scaruguete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley Donaldson, Kyle Brobst
Dec 30, 2017 -

Findlay Honda Flagstaff responded

Thank you for the great review. I am so proud of my team and when it is acknowledged I just have to pass it on. Kyle truly does care and Riley is awesome, please let us know if there is anything further we can help with. 2nd delivery or questions and concerns. Sincerely, Randy Waites (sales manager)

December 25, 2017

No pressure great customer service Great customer service. Dylan took the time to make sure I had all the details to make an informed decision. This was a great experience. More

by Melissa Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Dylan Andrews
Dec 26, 2017 -

Findlay Honda Flagstaff responded

Melissa, Thank you for the great review. I know Dylan works hard for his clients and it always great when we hear back. Let us know if you need anything in the future. Sincerely, Randy Waites (sales manager)

December 20, 2017

Professional and knowledgeable! Randy and his team exhibit excellent customer service exceeding my expectations and providing a fantastic car buying experience! I will definitely re More

by ValleyOlio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Waites, Jeff James
Dec 30, 2017 -

Findlay Honda Flagstaff responded

Thank you. I am so happy to see the word team. We have worked very hard to build just that. So many times you hear sales are out for themselves. My guys and gals work so well together and I am truly proud of my TEAM! Sincerely, Randy Waites

Dec 30, 2017 -

Findlay Honda Flagstaff responded

Thank you so much for the review. Again I hear the word TEAM! Not often you hear that word in the car industry. I am very proud of my team and glad we could work for you. Sincerely, Randy Waites (sales manager)

December 18, 2017

Good dealership experience Jeff was not pushy and knew the Honda product very well. We negotiated a good deal on a Ridgeline; besides Jeff who was with us through the entire dea More

by Truckerdude
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Randy Waites, Jeff James
Dec 18, 2017 -

Findlay Honda Flagstaff responded

Thank you for the great review. I am very proud to have Jeff on my team. Please feel free to call with any questions or concerns. Our relationship is just beginning, we will be here if you need us. Sincerely, Randy Waites (sales manager)

December 18, 2017

Go up the mountain for a great deal This is my second vehicle from Findlay and Randy Waites. Referred by my Dad, I drove up from Tucson on the first and Phoenix on the second. I don’t kn More

by Nmgemrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Randy Waites, Kyle Brobst
Dec 18, 2017 -

Findlay Honda Flagstaff responded

Thanks for the great review. I know living next door to a dealer it is not easy to make that drive up the mountain. But I am so glad you did. I cherish my clients and will always be here for you. I actually have clients in New York City. LOL So I would be willing to bet no matter where you are, I will be here for you. Have a very Happy Holiday Season. Sincerely, Randy Waites (sales manager)

December 18, 2017

Easy and knowledgeable. Recently leased a 2018 Honda Civic Hatchback. Randy Waites was an very knowledgeable and helped guide the process to make the entire transaction as sm More

by Keith R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Waites
December 14, 2017

Compassionate and trustworthy After the recent death of my husband, and becoming a full time RVer, I am left making decisions, that my husband would have shared with me, by myself. More

by GLAMDEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trent, Kyle Brobst
Dec 15, 2017 -

Findlay Honda Flagstaff responded

Thank you for the great review. I am so happy my team was able to work for you and make this experience a great one. I am sorry for your loss and just want you to know if there is anything I can do for you concerning your vehicle please let me know Sincerely, Randy Waites (sales manager)

December 13, 2017

Helpful and knowledgeable There is no Honda Dealership within 120 miles of our area. In an online search we found three models in the correct Interior and Exterior colors but More

by Clayton E. Van Deren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Scott Trent, Randy Waites
Dec 15, 2017 -

Findlay Honda Flagstaff responded

Clayton and Linda Thank you so much for the great review. My sales team is always trying to do their best and make a car purchase here at Findlay Honda Flagstaff unique. From your kind words it looks as if mission accomplished. However, as I stated while you were here. Our relationship is just beginning. If you ever need anything, questions or concerns, please don't hesitate to call on us. Thank you again! Sincerely, Randy Waites (sales manager)

December 07, 2017

Promt, courteous , excellent I’ve had my car serviced several times at Findlay Honda. Each time the service was timely, with all of my needs met. I was updated on the service pr More

by Bbhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ford, Mimi Vessey
Dec 15, 2017 -

Findlay Honda Flagstaff responded

Thank you so much for the great review. Our continued customer service is very important. Please let us know if we can do anything further in the future.

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