Findlay Honda Flagstaff

Good experience! I could already on the phone as I was driving to the dealership tell Dan the salesperson that I wanted to try two cars , when I arrived, he welcomed m I could already on the phone as I was driving to the dealership tell Dan the salesperson that I wanted to try two cars , when I arrived, he welcomed me at the door and the two cars very ready to go for my two Test rides...a CRV Touring and a Honda Accord. He was great in explaining everything and very accommodating to my process of figuring out whatI wanted. I ended up buying the CRV EX-L a great car and Dan was very friendly professional, knowledgeable and fun and normal, not a pushy sales person. I can’t wait tomorrow he’ll deliver the car to Sedona to my house and explain everything , all the new features to my husband and I. Donna in financing was also friendly and straightforward. More

Awesomeness I am always impressed with the team at the local Honda dealership. If you need a no-pressure sales team with the best customer service and kindness, I am always impressed with the team at the local Honda dealership. If you need a no-pressure sales team with the best customer service and kindness, this is your dealership. People told me to go elsewhere to find a car but I refused because I have always been treated so well here. I have been a customer for over 7 years, and I have never regretted it. Thank you Randy Waites and the Team and Flagstaff Honda! More

Excellent We were treated with the utmost respect. Riley was absolutely the best. He worked hard to get our financing. We can't say enough kind words about rile We were treated with the utmost respect. Riley was absolutely the best. He worked hard to get our financing. We can't say enough kind words about riley. More

Just bought our second car here, and plan to keep going back Findlay Honda has been very easy to work with over the years, does all the maintenance on our old and new cars, and we keep going back. Very happy wit Findlay Honda has been very easy to work with over the years, does all the maintenance on our old and new cars, and we keep going back. Very happy with them. More

Long Time Customer We've been longtime service customers and in the 11 years we owned our Pilot, never took it anywhere else for service - including buying new tires. W We've been longtime service customers and in the 11 years we owned our Pilot, never took it anywhere else for service - including buying new tires. We recently purchased a new CRV to replace our beloved Pilot. It was important to us to buy local. Our sales consultant, Jeff James was excellent to work with and was patient with us as we made up our mind-we visited several times. We are very pleased with our purchase, the price we paid and the value of our trade-in. We highly recommend Findlay Honda and we'll continue to be service customers with our new CRV! More

Scott spent two days helping me find exactly what I want My whole family has been going to this dealership for years. When I totaled my car a year ago Scott didn’t care about if I was buying a new car from t My whole family has been going to this dealership for years. When I totaled my car a year ago Scott didn’t care about if I was buying a new car from them he just wanted to know if I was okay. Later helped me out with getting me into a new car that was in my price range. When I went in earlier this week to upgrade to an accord, he remembered that I fell in love with the Honda Hybrids and let me know that they had a 2017 accord Hybrid. Donna and him then spent two days working with Honda to get me approved on my own without a co signer. This is by far my favorite dealership, they will always work with you. More

Replacing a car after an accident was easy thanks to them! Being in a car accident with a totaled car is never a fun process. The whole experience is quite stressful and difficult. My husband and I were quite Being in a car accident with a totaled car is never a fun process. The whole experience is quite stressful and difficult. My husband and I were quite frankly, dreading the whole experience of buying another car. We walked around the Finlay Honda lot on a Sunday and knew exactly which car we were hoping to test drive when they reopened on Monday. We were not especially hopeful that we would be able to purchase a new car with the features we wanted and with the payments that stayed in our budget. My husband is on a very fixed income and so a payment within our budget was extremely important to us. On Monday, we called the dealership and spoke with Randy Waites. This is the second time we have utilized his services and we are never disappointed. Randy made sure that his employee Dylan (who was MORE than awesome) had the cars we wanted to test drive in the front of the dealership (warmed up I might add), ready and waiting! Dylan was so incredibly knowledgable without coming across as pushy. He was incredibly respectful of our situation and took the appropriate amount of time needed to ensure that we knew all of the cars features. He was very patient and kind. This was particularly impressive to us as we were not here to buy a very expensive car and yet, we were treated like we were purchasing the most expensive one on the lot. These Finlay Honda associates treated us like family. Next up...the dreaded "numbers" game. As we sat down with Randy at his desk, he took the time to understand our needs and was MORE than accommodating. We even had to leave the dealership to attend a few appointments but when we returned, Randy had all the paperwork written up and let us know that he went through OUR bank, rather than the dealership because we could (in our own personal situation), achieve a better rate and payment. We did not feel pressured to buy something we did not need or want. Finally, we met with Riley (Finance Officer) and his dog Hank. Yes...the process of signing papers for a car is INFINITELY better while petting a dog. Riley was down-to-earth, respectful of our time and went through everything clearly so we could understand. Once again, we did not feel pressured in any way. Having his dog Hank by my side was definitely a bonus and contributed to the overall feel of this hometown dealership. We love our new car, the service we received and the whole process reminds us why we love living in Flagstaff. Randy, Dylan and Riley...a heartfelt THANK YOU! We are so pleased with our choice! Allison and Tim More

no pressure sale and a bow tie made all the difference i have avoided buying a car for ten years and was a bit apprehensive about doing it at a dealership. my experience was very positive- friendly but no i have avoided buying a car for ten years and was a bit apprehensive about doing it at a dealership. my experience was very positive- friendly but not patronizing or sticky sweet. just good guys being honest and straight. my sales person, Scott, was wonderful- as soon as i met him, i felt at ease. Plus, he rocked a bow tie and high tops. nothing about my experience was a hassle. thanks for a great buying experience! More

See Scott Trent for a friendly and very helpful experience! Bought a vehicle through Scott Trent, who was both incredibly helpful and knowledgeable, something that from my experience is unusual from previous ex Bought a vehicle through Scott Trent, who was both incredibly helpful and knowledgeable, something that from my experience is unusual from previous experience with car salesman. He made extra efforts to make sure we got the car we wanted based on our needs which was also not the most expensive of cars. Managers Jacob and Randy introduced themselves and were incredibly friendly and helpful with negotiation of finding a price that worked for both parties. Thank you all! More