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Findlay Honda Flagstaff

Flagstaff, AZ

4.9
688 Reviews

5199 N. Test Dr

Flagstaff, AZ

86004

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Showing 688 reviews

March 19, 2018

Honda Pilot Good deal and nice price is good customer service is very good and staff is very helpful and fast service and I recommend everyone go this dealership More

by Devang patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Lundie, Donna Gallo, Jeff James
Mar 21, 2018 -

Findlay Honda Flagstaff responded

Devang, Thank you so much for the great review. Truly appreciate the feedback. Please let us know if we can help in any way further. Maybe a 2nd delivery to go over features. Sincerely, Randy Waites (Sales Manager)

March 15, 2018

Service I was greeted within a few minutes upon arrival! Information was taken all work was done in time. I was called regarding filters - they needed repla More

by Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Waites
Mar 21, 2018 -

Findlay Honda Flagstaff responded

Margaret, Thank you for the great review. We truly appreciate the feedback. Hope you have a great day. Sincerely, Randy Waites (Sales Manager)

March 09, 2018

Great people, great service! I have nothing but positive things to say about Findlay Honda. The team there always makes me feel welcome and are very knowledgeable. I appreciate t More

by GVance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gitomer
Mar 09, 2018 -

Findlay Honda Flagstaff responded

Thank you for the great review... I truly appreciate you taking the time to write this one. I will be sure and pass this along to Dan. Sincerely, Randy Waites (Sales Manager)

March 08, 2018

Friendly and knowledgeable staff The staff at Honda are always friendly, helpful and let me know what is and is not covered on my maintenance plan when I come in to get the car servic More

by N3L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Mimi Vessey, Randy Waites, Shelby Eaton
Mar 09, 2018 -

Findlay Honda Flagstaff responded

Thank you for the great review. Looks like we missed it just a little on the price and overall experience. Please let me know the next time you are in. How I can help. Sincerely, Randy Waites (Sales Manager)

Mar 09, 2018 -

Findlay Honda Flagstaff responded

Thank you for the great review. I truly appreciate and will pass this along to the staff. Sincerely, Randy Waites (Sales Manager)

February 26, 2018

Pressure free and fully satisfied. This was our first experience buying a new car and my wife and I were thoroughly impressed with the low-pressure, straightforward attitude and custome More

by Sean M Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Waites, Riley Donaldson, Shelby Eaton, Dan Gitomer
Feb 27, 2018 -

Findlay Honda Flagstaff responded

Sean, Thank you for the great review and sharing your story. I will make sure all the guys see this. Stay in touch. Sincerely, Randy Waites (Sales Manager)

February 20, 2018

we bought 10 new cars from this dealership, starting in 1998 The nicest car-buying-expeience one can have. Very knowledgeable, Very friendly . No pushing, no games, just humans working together. And I love my ne More

by crv2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Randy Waites, Dan Gitomer
Feb 20, 2018 -

Findlay Honda Flagstaff responded

Thank you so much for the great review. I will be sure and pass this on to Dan and Donna. Enjoy your new ride and with the advanced tech. Please stop by anytime for a 2nd delivery. Sincerely, Randy Waites (Sales Manger)

Feb 21, 2018 -

Findlay Honda Flagstaff responded

Thank you so much!!!

February 15, 2018

Service Department Still having issues with my car. Findlay replaces a part for me then th issue continues. Corporate then tells me they can’t help me. More

by ferrante51
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
Feb 15, 2018 -

Findlay Honda Flagstaff responded

Hello, Sorry you are having issues with your vehicle. Please feel free to contact me on my direct line. I would like to hear more about the issues you are having and figure out if there is something I could do to help. I can assure you our staff works hard to resolve. That being said, some issues may be a little harder to diagnose. My direct line is 928-213-3748 Sincerely, Randy Waites (Sales Manager)

Feb 15, 2018 -

Findlay Honda Flagstaff responded

After doing a little more investigating it seems this is an issue not with Findlay Honda, we have done everything we can, including contacting corporate and having them send out a tech. The issue just will not duplicate. If it does not duplicate then we can not fix. I am so sorry you are having issues. I am sure if your vehicle would duplicate the problem for us we would fix.

February 14, 2018

awesome! it was a pleasure to work with Dan buying a new car, he is very easy to work with and not pushy. Jacob took the time to come visit us after we purchas More

by monty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Lundie, Dan Gitomer
Feb 15, 2018 -

Findlay Honda Flagstaff responded

Thank you Monty for the great review. Dan is learning more and more each day and doing a great job. You said it, Jacob is the right guy. It is such a pleasure working for this gentlemen, because he does care and gets out there with us. Sincerely, Randy Waites (Sales Manager)

February 13, 2018

Amazing service Originally my wife and I were just looking to see pricing on new cars, get an idea of what we should save for kinda thing. But we were just blown away More

by Fenris28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gitomer
Feb 14, 2018 -

Findlay Honda Flagstaff responded

Wow, Thank you so much. From the reviews I have been reading on Dan, including yours, I am definitely keeping him around. LOL I will be sure and pass this along. Thank you for taking the time and rating him so highly. Sincerely, Randy Waites (sales manager)

February 07, 2018

Amazing customer service! All of the staff is very friendly and honest! Kyle was great, accompanied us for a test drive and showed us many different models before we purchased More

by nicolclan4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Waites, Kyle Brobst
Feb 08, 2018 -

Findlay Honda Flagstaff responded

Good Morning, I wanted to thank you for the great review. We do our best to locate the right vehicle. Sometimes its easy and some times it takes a little time and effort. I am so happy we were able to make this happen for you. Happy miles!! Sincerely, Randy Waites (Sales Manager)

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