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Findlay Honda Flagstaff

Flagstaff, AZ

4.9
688 Reviews

5199 N. Test Dr

Flagstaff, AZ

86004

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Showing 688 reviews

April 30, 2018

Outstanding service from start to finish. Scott Trent kept up with us through-out the sales process, even through a many month buying period. Once we purchased the pick-up was easy and he spe More

by Michael Marquess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lundie, Donna Gallo, Scott Trent
May 05, 2018 -

Findlay Honda Flagstaff responded

Michael, Thank you for the great review. I will make sure and pass this along to Scott. I am so glad your experience so pleasant. Sincerely, Randy Waites (Sales Manager)

April 13, 2018

New lease of Honda Clarity Dealership and sales person Shelby Eaton was very affable and knowledgeable. The financing for the lease was somewhat confusing and more expensive tha More

by Witsguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Shelby Eaton
Apr 17, 2018 -

Findlay Honda Flagstaff responded

Hello Witsguy, If you still have questions please contact me, Thank you for the great review and I will be sure and mention this review to Shelby and Donna. I will use this as an opportunity to make sure going forward they answer all questions and concerns future customers may have. Wishing you all the best. Sincerely, Randy Waites Sales Manager

April 12, 2018

Great people,Great deal, Great experience This dealership is outstanding! Good team that listens, responds appropriately and is willing to make a deal. Sales staff is well trained and knowledg More

by Mark A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody, Donna Gallo, Randy Waites, Shelby Eaton, Dylan Andrews
Apr 12, 2018 -

Findlay Honda Flagstaff responded

Wow Mark, Thank you for taking the time to review. I will be sure and pass this along to everyone involved.

April 10, 2018

Excellent service advisor Joshua Monteverde listened to my service concerns regarding wheel alignment and responded with actions and suggestions that addressed that issue. Man More

by bcouture
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mimi Vessey
Apr 12, 2018 -

Findlay Honda Flagstaff responded

Thank you so much for the great review. MImi works very hard and to hear that acknowledged in the service industry is huge. Thank you. I will make sure and pass this along to her. Sincerely, Randy Waites (Sales Manager)

April 10, 2018

Each experience gets even better I just leased why fourth vehicle from Findlay Honda. Once again I worked with Jacob Lundie. As always it was a great experience. Jacob works really ha More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lundie, Donna Gallo, Scott Trent, Jeff James
Apr 10, 2018 -

Findlay Honda Flagstaff responded

Ray, Thank you for the great review. I will be sure and pass this along to all those involved. We try hard and to be recognized means so much. Sincerely, Randy Waites (Sales Manager)

April 02, 2018

Dan Gitomer gave us a great car buying experience! Before buying our used Honda CRV, I had only had one experience buying a car from a dealer, and it was so bad I hadn't visited a dealership in 40 year More

by whoknows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gitomer
Apr 04, 2018 -

Findlay Honda Flagstaff responded

Thank you so much for the great review. I will be pass this along to Dan. Please let us know if there is anything more we can do. Sincerely, Randy Waites (Sales Manager)

April 02, 2018

Courteous staff Very informative staff and attentive. I like how sales gave a nice toutorial of the vehicle and service area and even introduced me to the staff. Nice More

by Taylor543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Lundie, James Dougherty, Donna Gallo, Mimi Vessey, Jeff James
Apr 04, 2018 -

Findlay Honda Flagstaff responded

Thank you Taylor for the great review. I truly appreciate the feed back and will be sure to pass this along to all those involved. Sincerely, Randy Waites (Sales Manager)

March 24, 2018

Negotiated a great deal on the phone Scott listened to our needs on the phone and negotiated a great deal for us in a simple, direct manner. When we traveled to the dealer the car was pr More

by BobH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trent
Mar 26, 2018 -

Findlay Honda Flagstaff responded

Bob, Thank you sir for the great review. We truly appreciate it. Scott works hard and it is always a pleasure letting him know what his clients have to say. I will definitely share this with him. Sincerely, Randy Waites (Sales Manager)

March 21, 2018

Very personal service Both Scott and Randy were professional, kind and courteous. They were pleasant to speak with and I was given excellent service! Donna was a blast wit More

by Cassandra225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Scott Trent, Randy Waites
Mar 22, 2018 -

Findlay Honda Flagstaff responded

Thank you so much for the great review and score, and yes Donna can be a hoot!

March 20, 2018

Great experience! My husband died recently and this was my first car purchase as a single woman. I was treated with respect and kindness. My numerous questions were a More

by Honda owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff James
Mar 21, 2018 -

Findlay Honda Flagstaff responded

Hello Honda Owner, I am so sorry for your loss. I don't know what else to say. I will pass this along to Jeff for a job well done in handling your situation. We work to make every deal unique and the staff, I believe does a wonderful job. Your review points this out. Please if you need anything further, contact Jeff or feel free to contact me. Sincerely, Randy Waites (Sales Manager)

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