Findlay Honda Flagstaff
Flagstaff, AZ
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Very pleasent, informative and no pressure. We worked with Scott Trent who took us on 2 test drives, was friendly, patient and helpful. Also Donna Gallo was pleasent to work with. We worked with Scott Trent who took us on 2 test drives, was friendly, patient and helpful. Also Donna Gallo was pleasent to work with. More
Thank you I leased a 2015 CRV and was ready for a change. My husband also needed a new car to better fit the flagstaff terrain and weather. We ended up leasing I leased a 2015 CRV and was ready for a change. My husband also needed a new car to better fit the flagstaff terrain and weather. We ended up leasing a new vehicle and purchasing another one. The process was very long, but despite the time, we had all out needs met and everyone was extremely nice and helpful. More
My dream car delivered to Colorado thanks to Findlay Findlay Honda got my dream car to me all the way in Colorado, and with incredible kindness and professionalism. I have been searching for a specific 2 Findlay Honda got my dream car to me all the way in Colorado, and with incredible kindness and professionalism. I have been searching for a specific 2019 Honda Fit for four months now, and none were coming to Colorado. I discovered the exact car I wanted at Findlay Honda in Flagstaff, AZ, but when my local Honda dealer declined to make a dealer trade happen, I lost hope of getting my dream car (especially since the Honda Fit factory in Mexico flooded recently). Then Scott Trent at Findlay entered the picture. He let me know that I could buy directly from Findlay and that he would arrange the 700+ mile transport at a cost I could afford. Scott worked with me to ensure I got the exact accessories I wanted (e.g., all-weather floor mats, door edge guards, cargo tray), that the price was fair (better than the local no-haggle Honda dealer offered!), and that the process was incredibly smooth, considering it all happened over the phone. Donna put together all of the paperwork and was incredibly organized and quick getting it to me. 6 days after the last of the paperwork was signed, my dream car arrived at my house. Scott was available and easy to communicate with throughout the entire process, made sure it arrived okay, and has been willing to answer my post-delivery questions. I am so impressed with Findlay. Scott treated me like I was ordering a custom Lamborghini even though I was getting one of the least expensive cars they sell. I am incredibly happy with my new car and so grateful to Findlay Honda. More
2018 CRV Purchase Purchase with Damien and Randy went well, and would recommend them to future prospects for a Honda vehicle. Also had good service from the finance d Purchase with Damien and Randy went well, and would recommend them to future prospects for a Honda vehicle. Also had good service from the finance department from Donna. More
New car new start So glad I went there. Damien and Randy were amazingly patient. Would recommend this dealership every time someone asks where to go. Will definitely So glad I went there. Damien and Randy were amazingly patient. Would recommend this dealership every time someone asks where to go. Will definitely go there for my next car!! More
What we wanted, without high pressure We worked with Scott Trent, who patiently answered every question we had. His knowledge of Honda in general and Honda's SUVs in particular is really We worked with Scott Trent, who patiently answered every question we had. His knowledge of Honda in general and Honda's SUVs in particular is really impressive. We spent five different afternoons talking with him, driving the CR-V, and zeroing in on exactly what we wanted. It arrived three days earlier than we expected, and was sitting in the sales bay waiting for us when we came to close the deal. No hassles. No pressure. No "wouldn't you like this better?" No gimmicks. No pestering calls/texts. Just a positive, satisfying experience. Thanks, Scott!! More
Easy new car purchase - NO hassle Every one we dealt with answered our questions and helped us examine several different trim packages on the CRV. No hassle priceing was excellent and Every one we dealt with answered our questions and helped us examine several different trim packages on the CRV. No hassle priceing was excellent and our financing options fit our budget - even when we got to the finance paperwork and was told that our interest rate with Honda finance was reduced because we were prior customers. We strongly recommend Jeff James as salesman, Randy Waits did the cost numbers and explained them very clearly, also Donna Gallo who did final paperwork and got us the lower interest rate with Honda finance. More
Professional, helpful, friendly We arrived at the agency to look at the Accord and found it did not exactly meet our needs. Knowing this, Jake and Randy suggested we look at the CR-V We arrived at the agency to look at the Accord and found it did not exactly meet our needs. Knowing this, Jake and Randy suggested we look at the CR-V in that it would give us the power with the turbo that we wanted, plus the higher seats making it easier to get into and out of, plus more cargo space for our travels. They had the color of the outside and interior that we liked. We were still going to look at the Kia and Toyota. Randy searched a comparison of these comparable vehicles, showed us how the CR-V out classed them in almost all ways, we decided to stay with the Honda. After taking the car to lunch (with a nice $25 coupon from Randy), we were happy! All that we needed to do was agree on trade-in value and final price. Everything went smoothly. More
Excellent service I recently went in for service work. They were timely, kept me updated, and provided excellent service. The waiting area is comfortable and spotless. I recently went in for service work. They were timely, kept me updated, and provided excellent service. The waiting area is comfortable and spotless. Very easy to get routine service work done with this dealership. More
Super Friendly and amazing customer service This is the first dealership that wasn't pushy or insistent. They were very helpful and gave us time to evaluate our purchase. Dylan accommodated our This is the first dealership that wasn't pushy or insistent. They were very helpful and gave us time to evaluate our purchase. Dylan accommodated our family and went out of their way to make sure we were happy! Askwali (Thank You) My mother purchased her car here a few months before and recommended them! More