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Findlay Honda Flagstaff

Flagstaff, AZ

4.9
688 Reviews

5199 N. Test Dr

Flagstaff, AZ

86004

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Showing 688 reviews

May 20, 2019

Recent service Great customer service... as always!! I have been a customer at Findlay since 2013 when I purchased my Honda CRV. I highly recommend them for sales an More

by CP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Beamer, Mimi Vessey, Kyle Albert
May 22, 2019 -

Findlay Honda Flagstaff responded

Thank you CP, Kyle and Mimi work hard for their customers as I am sure you already know. I will pass this along to them. If you need anything moving forward don't hesitate to call. Sincerely, Randy Waites (Sales Manager)

May 20, 2019

I felt like a princess, I was treated so well From beginning to the end, the Findlay team were there for me. I felt like part of the family. Findlay is the place to go. More

by susanporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lundie, Donna Gallo, Bryson Carney
May 22, 2019 -

Findlay Honda Flagstaff responded

Susan, Thank you so much for the great review. I will pass this along to the team. Congratulations on your purchase. Sincerely, Randy Waites (Sales Manager)

May 17, 2019

Purchasing My Vehicle Thank you Sean and Donna and the rest of Findlay Honda staff for making it possible to purchase my first vehicle. It was very professional. As a first More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Sean Lambert
May 18, 2019 -

Findlay Honda Flagstaff responded

JC, Thank you for the great review. We truly appreciate your feed back. I will pass this along to Sean and Donna. If you need anything in the future please don't hesitate to call on us. Sincerely, Randy Waites (Sales Manager)

May 16, 2019

Excellent customer service Flagstaff Honda dealer has the best customer service, it is the fifth Honda car I have and I’m fascinated with the service provided by the whole team More

by Norma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Mimi Vessey, Randy Waites, Kyle Albert, Tayler Decker
May 16, 2019 -

Findlay Honda Flagstaff responded

Hello Norma, Thank you for the great review. I am trying to reach out in regards of the window tinting. We do have the tools and the equipment and this is actually the first complaint I have had. Please contact me as soon as possible in regards to this issue. Sincerely, Randy Waites (Sales Manager)

May 16, 2019 -

Norma responded

Thank you very much I appreciate you taking the time to solve my inconvinient unfortunately I went to the dealer twice for the same reason, and the result of the work is the same I can tolerate the bubbles that were left in some windows but the rear window is a joke with the tinting they left. I had the pleasure of meeting you on 07/06/2018 and 07/09/2019 with the two honda civic that we took (Me and my cousin/me) and I hope see you again on 2020. Thank you for you time.

May 09, 2019

More than an exceptional experience for buying my first car Thank you to Michelle, Nikki, and the rest of the Findlay Honda staff for making my fist car purchase amazing! I was nervous buying my first car but t More

by EmilyG22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lundie, Donna Gallo, Scott Trent, Michelle Johnson, Nikki Grimmett
May 10, 2019 -

Findlay Honda Flagstaff responded

Emily, It was such a pleasure working with you. Congratulations on your first new car... I am so glad you did walk in and give us the opportunity to work for you. I am very proud of my team and will pass this along to each of them. Wishing you many miles of safe and fun driving. Sincerely, Randy Waites (Sales Manager)

May 09, 2019

Awesome experience dealing with Jacob, Dylan and Donna! Great Dealership! Highly recommended! Had great experience wit my Honda team! Very knowledgeable and friendly. Thank you Jacob, Dylan And Donna. So More

by KathyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lundie, Donna Gallo, Dylan Andrews
May 10, 2019 -

Findlay Honda Flagstaff responded

Thank you Kathy, I truly appreciate you taking the time to review the team. I will pass this along to all of them involved. If you ever need anything in the future please don't hesitate to call. Sincerely, Randy Waites (Sales Manager)

May 03, 2019

Dylan Andrews is the BEST We have always been a Toyota owner, but decided to check out the Honda Pilot. After months of research, we found exactly the Pilot 2019, which was in More

by jlnewlin29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Dylan Andrews
May 06, 2019 -

Findlay Honda Flagstaff responded

Thank you Jlnewlin29, We truly appreciate you taking the time to tell your story. I will make sure to pass this along to Dylan and Donna. Please let us know if you need anything in the future. Sincerely, Randy Waites (Sales Manager)

April 27, 2019

Randy and Dylan did an amazing job! We bought out my Honda CRV and the process was painless and smooth. We have been buying or leasing cars from Findlay for 9 years now and always happy. More

by Liain2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Randy Waites, Dylan Andrews, Kyle Albert
Apr 30, 2019 -

Findlay Honda Flagstaff responded

Thank you Liain2005, So happy we could help and make this a smooth process, and thank you for being such a loyal customer. Sincerely, Randy Waites (Sales Manager)

April 25, 2019

A great experience buying a new car I am very short,......4'8". We needed to look for a vehicle that I could drive. We have never owned a Honda, but a friend recommended a Honda CRV an More

by Irish
Customer Service
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Randy Waites, Dylan Andrews
Apr 26, 2019 -

Findlay Honda Flagstaff responded

Hello.. LOL short now I know what you mean. I am also vertically challenged. :-) I am so happy you met Dylan who as we both know is not vertically challenged. LOL He is a great asset to my team and I am so happy you had such a wonderful experience. We try hard and our reviews reflect that. I would like to wish you many miles of safe driving in your new CRV. Please don't hesitate to call on us if you have any questions or concerns. Sincerely, Randy Waites (Sales Manager)

April 24, 2019

Friendly staff Michelle was our sales person. She was knowledgeable and extremely helpful. We had lots of questions on various options and she was patient and explai More

by corgimom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley Donaldsor, Donna Gallo, Randy Waites, Michelle Johnson
Apr 24, 2019 -

Findlay Honda Flagstaff responded

Thank you for taking the time to write this. Michelle has come along way in just a few months. I will pass this along to her and Riley. If you need anything else, please let us know. Sincerely, Randy Waites (Sales Manager)

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