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Findlay Honda Flagstaff

Flagstaff, AZ

4.9
688 Reviews

5199 N. Test Dr

Flagstaff, AZ

86004

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Showing 688 reviews

June 25, 2019

Great first time buyer experience I purchased my first car from this dealership with the help of Dylan Andrews and from finance. They were both extremely helpful & explained thoroughly More

by Kayc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Randy Waites, Dylan Andrews
Jun 25, 2019 -

Findlay Honda Flagstaff responded

Kayc, Thank you so much for the great review and sharing. I am proud to have Dylan on my team and truly appreciate your acknowledgement. I will pass this along to Dylan. Sincerely, Randy Waites Fleet/Marketing Manager

June 22, 2019

Exceptional Service Department. I was on a road trip to the Grand Canyon. My 1997 Honda Accord started overheating, most likely due to the high elevation of the area. I called the se More

by josh12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Albert
Jun 24, 2019 -

Findlay Honda Flagstaff responded

Thank you Josh for sharing your story. I am so sorry about the trip. Hopefully it is going better now. I am glad my service department was able to at least make the experience quick and easy. Sincerely, Randy Waites F&M Manager

June 21, 2019

Lost the engine on my truck, Randy saved the day! Everyone at the dealership was eager to help me every way they could. Had to replace my old vehicle. Being upside down on my truck Randy went through More

by John
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Riley,Donna , Randy Waites
Jun 21, 2019 -

Findlay Honda Flagstaff responded

Hey John, It was a pleasure working for you. I know the circumstances were not the best. However I am glad you were able to walk away happy with your purchase. I know you will enjoy the ride. If you have any questions or concerns, please don't hesitate to call on me. Sincerely, Randy Waites (Fleet/Marketing Manager)

June 19, 2019

Fantastic service department Kyle Albert in the service department was great. He treated us was respect and honesty. Took our car in after having problems on a trip. He had the More

by Sedona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Albert
Jun 19, 2019 -

Findlay Honda Flagstaff responded

Good Morning, Thank you so much for taking the time to tell your story. I know Kyle works hard for his customers and is a great asset to our team. I will be sure and pass this along to him. If you ever need anything in the future don't hesitate to call on him. Sincerely, Randy Waites Marketing Manager

June 10, 2019

Friendly staff and we received awesome help in what we were The staff was very knowledgeable and helpful. Our salesman Sean was awesome and helped us out alot. He went out of his way to find exactly what we wer More

by Jolene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Gallo, Randy Waites, Sean Lambert
Jun 10, 2019 -

Findlay Honda Flagstaff responded

Hello Jolene, Thank you fro the great review and shout out to Sean and Donna. I will make sure and pass this along to the two of them. It was a pleasure working. Don't hesitate to call on us for a 2nd delivery if you have any questions or concerns. Sincerely, Randy Waites Fleet and Marketing Manager

June 05, 2019

Excellent Customer Service Kyle was efficient and friendly! He explained all service performed on my vehicle & was flexible with my arrival time! I left very satisfied with a cl More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Albert
Jun 05, 2019 -

Findlay Honda Flagstaff responded

Thank you Danielle for the great review and rating. Kyle is a true asset to our team and cares about all his clients. This shows in the great reviews like yours. Have a great day and I will be sure and pass this along to Kyle. Sincerely, Randy Waites (Fleet&Marketing)

May 26, 2019

Excellent service from start to finish! Dylan was extremely helpful from the time I arrived and made the entire process so easy for me! This is my second lease from Findlay Honda and it’s fo More

by Vidaurre7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lundie, Donna Gallo, Dylan Andrews, Sean Lambert
May 27, 2019 -

Findlay Honda Flagstaff responded

Thank you Vidaurre7, I truly appreciate you taking the time to review our team. I will pass this along to each of them. Sincerely, Randy Waites (Sales Manager)

May 24, 2019

Windows tinting Tayler being part of a Honda dealer you should do your work “Windows tinting” with advanced technology as they do in “Filmteq tint + Graphics” (they c More

by Norma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tayler Decker
Jul 01, 2019 -

Findlay Honda Flagstaff responded

Thank you Norma, I tried hard to make this as easy as possible. Unfortunately we did not come through for you. Tayler is aware of the situation and working to improve. I feel positive going forward these issues will not come up again. Have a great summer. Sincerely, Randy Waites (Fleet)

May 23, 2019

Great personal, small town service without the pressure! Dylan was very patient with us as we took a long time to make up our minds as to what to purchase. He stuck by us and so we stuck by him! We are a ret More

by Retired couple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Andrews
May 27, 2019 -

Findlay Honda Flagstaff responded

Thank you for taking the time to tell your story. I am proud of Dylan and the way he does business. I will pass this along to him. He is a true asset. Sincerely, Randy Waites (Sales Manager)

May 21, 2019

Quick and good Upon arrival I was greeted professionally and quickly. The interaction with Kyle was pleasant and informative. The work was done relatively quickly More

by roadrunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Albert
May 22, 2019 -

Findlay Honda Flagstaff responded

Thank you Roadrunner, I will pass this review along. Thank you for taking the time and mentioning Kyle. He works hard for his clients. Sincerely, Randy Waites (Sales Manager)

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