Findlay Honda Flagstaff
Flagstaff, AZ
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Kyle and his team are great! We had trouble with our 2011 odyssey and the made sure we were back on the road the same day. Excellent attitude and great service. Thanks very much guys! odyssey and the made sure we were back on the road the same day. Excellent attitude and great service. Thanks very much guys! More
Unexpected Service Recently we took our 16 year old Honda Accord to Findlay Honda in Flagstaff. We were greeted by Woody Westerfield, who called us by name immediately. Recently we took our 16 year old Honda Accord to Findlay Honda in Flagstaff. We were greeted by Woody Westerfield, who called us by name immediately. From the moment we began talking with Woody, we felt good. Not only is he a friendly, personable person, buy his knowledge of our car was superb. I never once felt like I was being talked down to. I know I asked silly questions, but he answered me respectfully every time. We were kept informed of the process all along. When an unexpected repair item surfaced, he didn’t just tell us about it, he took us out into the service bay and showed us exactly what they had found. I have been doing business with the Honda dealer in Flagstaff for over 30 years, both in purchasing vehicles and getting them serviced. I have never had an experience like this one. There aren’t enough words to describe how incredible our experience was, and of course, it was all generated by Woody Westerfield. Incredibly grateful. More
Incredible experience It was last Saturday afternoon....An alert was presented that the battery on the FOB needs to be replaced? What? I looked in the owners manual and no It was last Saturday afternoon....An alert was presented that the battery on the FOB needs to be replaced? What? I looked in the owners manual and no details on how to do that? If the battery goes out, how will the car start? well.......I pulled into the dealership and was greeted by Woody Westerfield....what a great guy....he showed ho to replace the batteries and led us to the parts dept....battery was switched in 2 minutes...and as I was waiting Woody told me that he was going to have it washed!!! What?? how great is that!! I can't call a more helpful Service writer as great as Woody, and I have met my fair share of them....Thank Woody for a great experience More
Sean's the man I worked with Sean for four months before I was ready to purchase my passport. Never once was I pressured. He was respectful of the time I needed befo I worked with Sean for four months before I was ready to purchase my passport. Never once was I pressured. He was respectful of the time I needed before I could push "go" on the car. Because of that I stayed with him throughout those months and finally yesterday I drove that beauty home. I recommend Sean and Findlay Honda. Hands down the best experience I've ever had in purchasing a vehicle. K. Ireland More
Honest, knowledgeable and straight forward. Danielle, Scott and Travis were wonderful and provided me with the best car buying experience, I would highly recommend this dealership and I would absolutely Scott and Travis were wonderful and provided me with the best car buying experience, I would highly recommend this dealership and I would absolutely purchase from them again. More
Service Repairs Woody and Mimi have done an excellent job taking care of my Honda CRV that was damaged in a minor accident on my way to Flagstaff. They both went abov Woody and Mimi have done an excellent job taking care of my Honda CRV that was damaged in a minor accident on my way to Flagstaff. They both went above and beyond to make sure that my car was back up and running even with the various setbacks that occured. Highly recommended. More
While traveling through Flagstaff we barley made it to Findlay Honda with a failed alternator. Dylan and the entire service department scrambled to our aid and got us back on the road in record time. In a Findlay Honda with a failed alternator. Dylan and the entire service department scrambled to our aid and got us back on the road in record time. In addition Dylan went the extra mile to insure we got the repair covered under warranty by contacting our mechanic back home saving us money. Amazing service!!! Thank you Dylan! Highly recommend 👍 More
Danielle Vitarbo was top notch Danielle Vitarbo was so helpful in the purchase of my new CRV. We told her what we were looking for in color and style and she had the cars front an Danielle Vitarbo was so helpful in the purchase of my new CRV. We told her what we were looking for in color and style and she had the cars front and center when we arrived. It made the whole buying experience so much easier. She walked us through the purchasing process and was there when we drove away, happy Findlay Honda Customers. Dylan Andrews was our finance person, he was easy to work with and explained all the documents and made the signing process a great experience. More
Scott Trent was a great help with the purchase of my first brand new vehicle. He located the model and color that I wanted at another Findlay dealership and then drove us to Las Vegas to pick it up. first brand new vehicle. He located the model and color that I wanted at another Findlay dealership and then drove us to Las Vegas to pick it up. More
service far exceeded my expectations Your service far exceeded my expectations. Dylan went out of his way to explain things to me and to give me the best possible service Honda provides. Your service far exceeded my expectations. Dylan went out of his way to explain things to me and to give me the best possible service Honda provides. He made me happy I was (and will be) a Honda customer. More