Findlay Honda Flagstaff
Flagstaff, AZ
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Friendly service without haggling. I originally planned to drive down the mountain to a Phoenix Dealership with more options. But I'm glad I didn't. I originally planned to drive down the mountain to a Phoenix Dealership with more options. But I'm glad I didn't. More
Super sweet salesman! Gave me an amazing deal on a CRV. The finance guys were honest, up-front, and personable. Everyone was eager to help and made the entire experience very enjoyable. Building was eviden The finance guys were honest, up-front, and personable. Everyone was eager to help and made the entire experience very enjoyable. Building was evidently clean and everyone was wearing masks! 10/10 would recommend Bryson to any friends looking into buying a Honda! More
100 stars Findlay Honda is one of those rare dealerships that goes above and beyond for their customer. As a Honda owner for 16 years, I have traveled extensive Findlay Honda is one of those rare dealerships that goes above and beyond for their customer. As a Honda owner for 16 years, I have traveled extensively with my 2004 CRV across the United States, and have had it serviced at dozens of Honda dealerships. In my honest opinion, this dealership stands out as the nations best. The staff at Findlay Honda are genuine people who only want to ensure the highest degree of customer satisfaction. Dylan Beamer was just exceptional. He was in constant contact with me regarding the issue, constant contact with the Honda dealership in North Carolina that had mishandled the same issue a year earlier, as well as the national auto parts retailer responsible for the faulty component. This was an issue that took a month's time to resolve, an issue that Findlay had to repair due to previous error. Dylan was relentless in his assistance so that I wouldn't be held financially responsible. I've not found this level of customer attention and care at any other dealership in my 223,000 miles. I can't thank Dylan and the team at Findlay Honda enough. Because of their diligence, I was able to have my car ready and serviced with the issue entirely resolved, in time for me to make a 2500 mile trip to the east coast. This dealership values their customers unlike any other and are trustworthy and reliable. Truly the best Honda dealership I have ever been to in the United States. I am incredibly grateful for all of their help More
Used to be good; not anymore I used to post 5 star reviews for this dealership, but not anymore. The last two times I have brought my Honda in for service, it has been dreadful. I used to post 5 star reviews for this dealership, but not anymore. The last two times I have brought my Honda in for service, it has been dreadful. My car was under warranty and they said they couldn't fix it because of some kind of software problem at Honda. They reminded me several times that Honda was the problem not them. Apparently they want to be on the Honda team when they sell you a car, but they want a divorce from Honda when something goes wrong. They did offer to sell me the parts so I could repair my car myself. Yes, i said it correctly; the car is under factory Honda warranty. I drove 320 miles, after telling them what was wrong and making the appointment. Too bad, I was told; they're not responsible for where I live. They did everything but laugh at me and tell me to leave. What good is a Honda warranty if the dealer won't honor it? More
Best experience in many years. I have purchased many new vehicles in my life. Like most people I avoid high pressure mind game dealerships. The most horrible in recent memory was I have purchased many new vehicles in my life. Like most people I avoid high pressure mind game dealerships. The most horrible in recent memory was a GM dealership in Flagstaff. I could not stand to return to that dealership when it came time to purchase a new vehicle. Instead, I walked into Findlay Honda in Flagstaff and had a positive and relatively straightforward experience. This sales staff all the way up was calm, easy to talk with, clean cut, and no one had tatoos. We negotiated the purchase, I did not have to play the waiting game, and no one attempted to corner me in an office space to play mind games. Nice! Scott Trent was our sales rep. I was pleased with his performance. I will most likely return to Findaly Honda for another purchase. More
We had an excellent experience with the test drives and purchase of our new Honda insight. Everyone was friendly and professional. All the paperwork was handled in the minimum time necessary. I would highl purchase of our new Honda insight. Everyone was friendly and professional. All the paperwork was handled in the minimum time necessary. I would highly recommend Scott and the rest of the staff at Findlay Honda Flagstaff. More
Outstanding GM Jacob Lundie goes above and beyond to make your experience wonderful! He leads by example and I would purchase another Honda because of my great expe Jacob Lundie goes above and beyond to make your experience wonderful! He leads by example and I would purchase another Honda because of my great experience at this dealership. More
How to buy a car easily! Despite, the virus, this was a smooth, successful trade-in. Jimmy delivered the sanitized car and paper work to our house in Sedona and took away our Despite, the virus, this was a smooth, successful trade-in. Jimmy delivered the sanitized car and paper work to our house in Sedona and took away our old car. In a mask and from six feet away, he explained many new features clearly and efficiently. Highly recommended! More
Outstanding Service Check for Long Road Trip What a great facility and staff for a service! My college age daughter and I had left Phoenix the day before to begin a long road trip return to Wisc What a great facility and staff for a service! My college age daughter and I had left Phoenix the day before to begin a long road trip return to Wisconsin. Her Civic was solidly packed full of items from her apartment. We had planned a first night stay in Flagstaff and made the (very convenient) service appointment at Findlay Honda, a place we had never been before. Couldn't have asked for a more accommodating service person or facility. We may not be back again soon (only due to the distance) but the check of her vehicle in preparation for the long road trip was reassuring. Thanks so much! More
A Gem in the Trees of Flagstaff I usually avoid buying cars, anxiety & frustration are all I have ever felt about the car buying experience. That is not the case anymore. From start I usually avoid buying cars, anxiety & frustration are all I have ever felt about the car buying experience. That is not the case anymore. From start to finish, I have nothing but great things to say about this car buying experience. I absolutely loved every part of the experience at the Findlay Honda Flagstaff. Everything was handled online, when we arrived at the dealership we were greeted with a smile and a quick let me get Riley for you. Riley took us to the car that had been detailed and was waiting for us in the car bay and was encouraged to take it for a test drive, Danielle showed us how to work everything, Dylan made the financing part anxiety free and Jacob thanked us for driving all the way from Las Vegas to Flagstaff to buy the car. Yes, from Las Vegas to Flagstaff and I would do it again! A huge thank you to Jacob, Riley, Danielle & Dylan. This was the best experience I have ever had in purchasing a car. More