Findlay Honda Flagstaff

Trouble on I-40 I was driving cross country from Palm Springs, California on 6/22/2020. At approximately 11:30 am as I was exiting from I-40 to fill up with fuel, wa I was driving cross country from Palm Springs, California on 6/22/2020. At approximately 11:30 am as I was exiting from I-40 to fill up with fuel, warnings of the dash of my Acura TLX started flashing. I had no idea what was happening and I started to panic. I pulled into the parking lot of Napa Auto Parts to try to figure out what to do next. I went into the store and inquired if there is an Acura dealership in Flagstaff. A salesman told me that there was no Acura dealership but Findlay Honda was about 5 miles away. After I made sure that the car was safe to drive, I slowly drove to Findlay Honda. The service representative assisted me right away. Since I had no appointment, he informed me that it may be close to 4 hours before a technician would be able to check my car! It seemed like a long wait but I was glad that at least the car would be checked out that day. While waiting, the salesman kept me informed of the progress. I was extremely glad when he returned after about 2 hours of waiting to tell me that the problem was resolved and that the car was going to be ready in a few minutes. I resumed my journey with no problems encountered along the way. I was able to get to my destination and back to Palm Springs safely. I was impressed with the professionalism of the staff and the great service that I received. If it had not been for Findlay Honda, I would have not been able to continue my journey to visit family in St. Louis, MO. Thank you Findlay Honda. More

Friendly service without haggling. I originally planned to drive down the mountain to a Phoenix Dealership with more options. But I'm glad I didn't. I originally planned to drive down the mountain to a Phoenix Dealership with more options. But I'm glad I didn't. More

Super sweet salesman! Gave me an amazing deal on a CRV. The finance guys were honest, up-front, and personable. Everyone was eager to help and made the entire experience very enjoyable. Building was eviden The finance guys were honest, up-front, and personable. Everyone was eager to help and made the entire experience very enjoyable. Building was evidently clean and everyone was wearing masks! 10/10 would recommend Bryson to any friends looking into buying a Honda! More

100 stars Findlay Honda is one of those rare dealerships that goes above and beyond for their customer. As a Honda owner for 16 years, I have traveled extensive Findlay Honda is one of those rare dealerships that goes above and beyond for their customer. As a Honda owner for 16 years, I have traveled extensively with my 2004 CRV across the United States, and have had it serviced at dozens of Honda dealerships. In my honest opinion, this dealership stands out as the nations best. The staff at Findlay Honda are genuine people who only want to ensure the highest degree of customer satisfaction. Dylan Beamer was just exceptional. He was in constant contact with me regarding the issue, constant contact with the Honda dealership in North Carolina that had mishandled the same issue a year earlier, as well as the national auto parts retailer responsible for the faulty component. This was an issue that took a month's time to resolve, an issue that Findlay had to repair due to previous error. Dylan was relentless in his assistance so that I wouldn't be held financially responsible. I've not found this level of customer attention and care at any other dealership in my 223,000 miles. I can't thank Dylan and the team at Findlay Honda enough. Because of their diligence, I was able to have my car ready and serviced with the issue entirely resolved, in time for me to make a 2500 mile trip to the east coast. This dealership values their customers unlike any other and are trustworthy and reliable. Truly the best Honda dealership I have ever been to in the United States. I am incredibly grateful for all of their help More

Best experience in many years. I have purchased many new vehicles in my life. Like most people I avoid high pressure mind game dealerships. The most horrible in recent memory was I have purchased many new vehicles in my life. Like most people I avoid high pressure mind game dealerships. The most horrible in recent memory was a GM dealership in Flagstaff. I could not stand to return to that dealership when it came time to purchase a new vehicle. Instead, I walked into Findlay Honda in Flagstaff and had a positive and relatively straightforward experience. This sales staff all the way up was calm, easy to talk with, clean cut, and no one had tatoos. We negotiated the purchase, I did not have to play the waiting game, and no one attempted to corner me in an office space to play mind games. Nice! Scott Trent was our sales rep. I was pleased with his performance. I will most likely return to Findaly Honda for another purchase. More

We had an excellent experience with the test drives and purchase of our new Honda insight. Everyone was friendly and professional. All the paperwork was handled in the minimum time necessary. I would highl purchase of our new Honda insight. Everyone was friendly and professional. All the paperwork was handled in the minimum time necessary. I would highly recommend Scott and the rest of the staff at Findlay Honda Flagstaff. More

Outstanding GM Jacob Lundie goes above and beyond to make your experience wonderful! He leads by example and I would purchase another Honda because of my great expe Jacob Lundie goes above and beyond to make your experience wonderful! He leads by example and I would purchase another Honda because of my great experience at this dealership. More

How to buy a car easily! Despite, the virus, this was a smooth, successful trade-in. Jimmy delivered the sanitized car and paper work to our house in Sedona and took away our Despite, the virus, this was a smooth, successful trade-in. Jimmy delivered the sanitized car and paper work to our house in Sedona and took away our old car. In a mask and from six feet away, he explained many new features clearly and efficiently. Highly recommended! More

Outstanding Service Check for Long Road Trip What a great facility and staff for a service! My college age daughter and I had left Phoenix the day before to begin a long road trip return to Wisc What a great facility and staff for a service! My college age daughter and I had left Phoenix the day before to begin a long road trip return to Wisconsin. Her Civic was solidly packed full of items from her apartment. We had planned a first night stay in Flagstaff and made the (very convenient) service appointment at Findlay Honda, a place we had never been before. Couldn't have asked for a more accommodating service person or facility. We may not be back again soon (only due to the distance) but the check of her vehicle in preparation for the long road trip was reassuring. Thanks so much! More