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Findlay Downtown Toyota Spokane - Service Center

Spokane, WA

4.5
174 Reviews

174 Reviews of Findlay Downtown Toyota Spokane - Service Center

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June 24, 2017

very satisfied Your use of surveys after an oil change that go on daily until I respond are becoming a nuisance and may change my future ratings as to how I was tre More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 27, 2017 -

Findlay Downtown Toyota Spokane responded

I'm happy to hear about your positive service visit and will make sure to look into getting that system changed. -Best, Scott Brewer, General Manager

June 14, 2017

Always a positive experience! I have been going to Larry H Miller Downtown Toyota since 2010 when I bought my Rav4...I have been consistently pleased with the service, how professi More

by janie
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 27, 2017 -

Findlay Downtown Toyota Spokane responded

Janie, thank you for this kind review. Customer service is our top priority and I'm very happy to hear about your positive experiences every time you come see us. We appreciate your business and value you as a customer. -Scott Brewer- General Manager

June 12, 2017

My expreance in your dealership. I came in to do a 45,000 mile service my 2005 Toyota Corolla which by the way is in excellent condition. And I was approached by the sales personnel More

by Dale 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Brunton, Laith Elaimy, Amber Renford
Jun 14, 2017 -

Findlay Downtown Toyota Spokane responded

Dale, congrats on your new Toyota Corolla XSE! It's great to hear you came in looking to have your vehicle serviced and left with a brand new car. I'm happy you are enjoying your new vehicle, we look forward to your next visit. -Scott Brewer, General Manager

June 10, 2017

Full customer service I didn't know the number to the automotive shop to schedule my oil change so I text Mike my sales associate and inquired with the phone number was Mik More

by Wildangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike M.
Jun 12, 2017 -

Findlay Downtown Toyota Spokane responded

I am happy to hear that you received great customer service right when you called. Mike is awesome at what he does and I will make sure to pass along your compliments to him. -Scott Brewer, General Manager

June 10, 2017

nice friendly quick service. the service writer was friendly I had a service and wash done. I waited while the work was being done my wait was less than 1 hour. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brad
Jun 12, 2017 -

Findlay Downtown Toyota Spokane responded

John, glad to hear you had a pleasant experience at our dealership. Thank you for your patience, we're happy you stopped by and got your vehicle serviced. -Scott Brewer, General Manager

June 10, 2017

Excellent staff and service I have always received excellent service from the staff at Larry H. Miller. I have purchased 3 brand new Toyotas from them and am very satisfied with More

by DrCoug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jun 12, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your continuous loyalty and support! It is our top priority to provide excellent service and it is always great to hear from our happy customers. Thanks again, we look forward to your 4th purchase from us. -Scott Brewer, General Manager

June 10, 2017

Routine service visit/oil change Have been having my Toyota serviced at this dealership since purchased there in 2003! Always get great, friendly service and wouldn't go anywhere else More

by Andrea H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jamison
Jun 12, 2017 -

Findlay Downtown Toyota Spokane responded

Andrea, this is a great compliment to our team. We appreciate your loyalty and you can always count on us to deliver wonderful service! See you again soon. -Scott Brewer, General Manager

June 10, 2017

Love you guys! My Tacoma and I couldn't be happier with the Toyota Treatment we get. The excellent customer service is impressive and appreciated. Thanks, Marie Harc More

by Head in the clouds
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Tim and Bill. Great guys!
Jun 12, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you, Marie! It is always nice to hear from customers who are happy with our service. We appreciate you as a customer and hope to see you soon. -Scott Brewer, General Manager

June 08, 2017

service I have always been given consistently high quality service with no problems at this dealership. From my sales experience to servicing - I have always More

by Victoria Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and both of the "Bill's" shuttle drivers - love all of them!
Jun 09, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to leave us this review about your experiences with us. I am so glad that we can provide you with what you need. Please let us know if there is anything that we can do for you in the future. –Scott Brewer, General Manager

June 07, 2017

Slow tire leak repaired I brought my car in because the tire light went on the first day. The employee checked the air pressure and added air to the tire and the light went More

by mycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Sommerfeld
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