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Findlay Downtown Toyota Spokane - Service Center

Spokane, WA

4.5
174 Reviews

174 Reviews of Findlay Downtown Toyota Spokane - Service Center

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July 08, 2017

Keeping my Toyota running Larry Miller does a really good job of keeping my 2006 Toyota running smoothly. I always know what needs to be done and when the service is recommende More

by Di's Highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 11, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you! We pride ourselves on being the best place to do business and we're glad to hear that we're doing a geat job at it. Let us know if there's anything else we can do for you. -Scott Brewer, General Manager

July 07, 2017

Great service I felt I received friendly, expedient service and a farly good detailing of my Tundra. I recommend Downtown Toyota to all my friend and family More

by Craig123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tubbs
Jul 07, 2017 -

Findlay Downtown Toyota Spokane responded

Craig, thank you for bringing your Tundra to our service department. I'm glad our team was able to ensure a quality detail and get your car in tip-top shape. We appreciate the recommend and look forward to your next visit. -Scott Brewer, General Manager

July 02, 2017

routine servicing Everyone was very courteous, the quoted time needed for servicing was shorter than expected, the waiting area is comfortable and bright and comfortabl More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name. I usually work with Chris, who was out on vacation.
Jul 03, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your kind words, Tracy. We're glad we could get you in and out in a shorter time than you anticipated and we are glad you are enjoying our new building just as much as we are! Come see us again soon. -Scott Brewer, General Manager

July 02, 2017

Top notch facility! There is no comparison on the service department experience now that they are in the new building. Staff have been very friendly and I now am able to More

by Daily driver 15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tubbs
Jul 03, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for reviewing our service department and new facility. It's great to be able to provide our staff and customers with this new building and we are happy to hear our customers are enjoying it! -Scott Brewer, General Manager

July 01, 2017

Excellent Service Once Again Took my RAV4 Hybrid in for its 12 month Toyota Care service. Oil change, tire rotation, check-up, and car wash... they had me out within 45 minutes! More

by Marine Veteran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tubbs
Jul 03, 2017 -

Findlay Downtown Toyota Spokane responded

Glad we were able to get you in and out in a timely manner! Thanks for stopping in, we look forward to your next visit. - Scott Brewer, General Manager

July 01, 2017

mostly satisfied Except for all the bugs left on the front and mirrors, I would have given 5 stars, They must not have used any soap to wash it with, definitely no elb More

by ninanoel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Williams, Sara Tubbs
Jul 03, 2017 -

Findlay Downtown Toyota Spokane responded

Oh no, we apologize for missing those spots! Feel free to come back in and we'll take care of those bugs for you. -Scott Brewer, General Manager

June 29, 2017

Tune up special I was treated honestly and the service was handled quickly and fairly. Eric was honest and did not try to have me get more done than what was needed. More

by Jimmyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Sommerfeld
Jul 03, 2017 -

Findlay Downtown Toyota Spokane responded

Jimmy, our top priority is customer service and I am happy to hear we were up to par with your standards. We hope your overall experience was excellent and look forward to your next visit. -Scott Brewer, General Manager

June 28, 2017

Always an Excellent Service Experience Okay... This is sort of a "Bad News - Good News" story; So I call in for a quick service on short notice... To my chagrin my Trusted Personal Service More

by DriveRoute66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hommel and Luke Arneson
Jul 03, 2017 -

Findlay Downtown Toyota Spokane responded

This is what we love to hear! It's great to see customers who always have an excellent experience with us, AND at the same time are happy to see us. Thank you for your business, we appreciate you as a customer! -Scott Brewer, General Manager

June 24, 2017

Smooth. Free service on my newer Avalon. I had to reschedule and was treated courteously and done. I have been able to visit my salesman when time permits. We More

by smelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hommell
Jun 27, 2017 -

Findlay Downtown Toyota Spokane responded

Sounds like everything went smoothly! That's always a good sign. Thanks for coming in, we look forward to your next visit. -Scott Brewer, General Manager

June 24, 2017

A six-month inspection on my 2011 Tacoma Everything done accordingly. The part needed to fix the squeeking clutch is on order and I will be notified when the parts are in for repair. More

by toyotaite
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 27, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for coming in to get your vehicle serviced. We're glad we were able to get everything up on running for you. Let us know if there's anything else we can do for you. -Scott Brewer, General Manager

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