Findlay Downtown Toyota Spokane - Service Center

A productive & happy day I took the day off to take both my Tundra truck and Highlander SUV in for service. The Tundra doesn't get driven often but it did need an oil ch I took the day off to take both my Tundra truck and Highlander SUV in for service. The Tundra doesn't get driven often but it did need an oil change and a inspection to look for potential problems. With the truck in the service bay by 0730, I took off to find breakfast along 3rd Avenue. I found Molly's down the street & wasn't disappointed. Sated with breakfasted, I walked back to Downtown Toyota. There I amused myself for another hour and some, when Chris called me & said it was done. I went to the service counters, signed all the paperwork, bought an oil change special, paid right there by debit card and was out to the parking area to get my truck. The truck was washed and it was nice to have all the bugs across the front end removed. Now I could see properly, especially driving towards the sun! It was great start for the day, fast service & no problems with the truck, a hearty breakfast, and an energized start to running errands. Errands complete, I went home to claim the Highlander SUV. I arrived at the dealer at 1151 and was out the door to find lunch before noon. The SUV needed its 30,000 mile routine maintenance. So the wait was longer upon returning from lunch as the service efforts were more extensive and complicated. I waited in the service lounge and got a nap too. At 1430, Luke came to tell me it was done. This was was a duplicate of the first transaction minus the oil change special. It was an easy day & everything went right. Errands completed, both vehicles serviced with no hassles, it just can't get better than that. Thank you Downtown Toyota! Gene More

Good Job!! The customer service is always great!!. They get the work done in good time and have a comfortable waiting area. Very friendly and nice to their custo The customer service is always great!!. They get the work done in good time and have a comfortable waiting area. Very friendly and nice to their customers. More

AWESOME This dealership always aims to please. I have been a customer for years and will keep coming back! Their customer service is # one. The new facility i This dealership always aims to please. I have been a customer for years and will keep coming back! Their customer service is # one. The new facility is wonderful. More

Oil change and brake check Top notch! Beautiful, comfortable waiting area and service was fast and efficient, I got an appointment in record time and was out in less than forty Top notch! Beautiful, comfortable waiting area and service was fast and efficient, I got an appointment in record time and was out in less than forty five minutes More

10000 mile Service This dealership has outstanding customer service. Very convenient to get appointment and incredible attention to detail with car wash included. Will a This dealership has outstanding customer service. Very convenient to get appointment and incredible attention to detail with car wash included. Will always go back. Recommend this dealer for sales service and parts to anyone More

service - oil change Car was done in expected time, everything explained to me - very efficient. I always deal with Chris Jamieson at Toyota dealership and totally trust h Car was done in expected time, everything explained to me - very efficient. I always deal with Chris Jamieson at Toyota dealership and totally trust him. More

Above and Beyond... What else is new? So I already have an appointment scheduled, next week for regular service on my Venza... when My wife, who is going out of town the next da So I already have an appointment scheduled, next week for regular service on my Venza... when My wife, who is going out of town the next day, notices that the tire pressure system warning light is continuously illuminated on her Solara Convertible. I run it by Luke Arneson, my personal service guy at Larry Miller Downtown Toyota. He says to bring it in early the next morning and he will have the guys take a look at it. With in half an hour Luke calls my wife Shari to say that they found a bad sensor on the left rear. When Shari says she was hoping to be on the road by noon, Luke says, "no problem...we'll get right on it." About 11 am Luke says Her Solara is ready to go. I'd like to say it is a pleasant "surprise"... but I have been getting first class service from Luke, Service Mgr Gary Hommel and the whole Downtown Service Team for 25 years. Pleasant... Indeed! A Surprise? Not so much. " Oh What a Feeling..." More

Smooth as the ride in my Toyota Got in with little waiting. Service advisor was ready and waiting and asked all the right questions to understand my concerns. Very comfortable in the Got in with little waiting. Service advisor was ready and waiting and asked all the right questions to understand my concerns. Very comfortable in the waiting room. More

Exceptional customer service! I've taken my 4Runner to this dealership for almost 10 years since I purchased it from them. I'm more than pleased at the level of service, professio I've taken my 4Runner to this dealership for almost 10 years since I purchased it from them. I'm more than pleased at the level of service, professionalism and the attention to detail they have provided. I feel that the service team will do whatever it takes to make my service experience nothing less than exceptional. Thank you! More

Great coordinators in service bay I appreciate the courtesy and efficiency of the coordinator at the desk located in the service bay drive-in area. She's really good, organized and ha I appreciate the courtesy and efficiency of the coordinator at the desk located in the service bay drive-in area. She's really good, organized and has a sense of humor too! More