Findlay Downtown Toyota Spokane - Service Center
Spokane, WA
176 Reviews of Findlay Downtown Toyota Spokane - Service Center
Outrageous Cost of Prius Headlight Fix Certainly not the dealership's fault, but outrageous expense associated with what should be a simple task of replacing a headlight is unacceptable. I Certainly not the dealership's fault, but outrageous expense associated with what should be a simple task of replacing a headlight is unacceptable. I can replace the entire headlight in a GMC SUV in my garage at home. But you have to take the bumper off of a 2007 Toyota Prius to replace a headlight. No one told me that when I was buying the car. Toyota should either re-engineer this ridiculous system or simply charge a low, flat feel for the service. I cannot believe that the cost of replacing a simple bulb/headlight involves such high labor costs. THIS IS NOT RIGHT. Toyota should make this right. More
OEM mirrors After a snafu with the first parts shipment, the dealership redeemed itself well with this installation. Would have liked an informational sheet with After a snafu with the first parts shipment, the dealership redeemed itself well with this installation. Would have liked an informational sheet with the mirrors. More
Excellant Chris & Nick manager always treat us professionally. I have also brought my daughter's "Honda" to be serviced by toyota. never go back to honda mill Chris & Nick manager always treat us professionally. I have also brought my daughter's "Honda" to be serviced by toyota. never go back to honda miller service ever again and passed the word to all my friends. More
Exception service through great communication I have used the other Toyota dealer in town with poor results and misleading information about my vehicle. From the moment I started this service call I have used the other Toyota dealer in town with poor results and misleading information about my vehicle. From the moment I started this service call until the time I picked it up I had the best communication with the service lady telling me what was great and what was needing fixed. It was ethical and for the first time in a long time I got the service I requested and a price that was reasonable. The most important part was there was no "If you don't fix this you will be sorry" speech and I was informed on things that will need to be fixed and the time frame that it should be done. Thank you for great integrity! More
Larry H Miller - Downtown Toyota Even though I was late, they got me in anyways. They took care of my oil change and wellness check and game me a courtesy ride to the bank. My car was Even though I was late, they got me in anyways. They took care of my oil change and wellness check and game me a courtesy ride to the bank. My car was returned to me freshly washed. And this was all done with a smile!! More
Yearly leased service appointment Larry Miller is the best. They were very fast with the yearly check up and the customer shuttle was ready right after I checked my car in so was bac Larry Miller is the best. They were very fast with the yearly check up and the customer shuttle was ready right after I checked my car in so was back at work on time. Shuttle driver was very nice and fun to talk to on the way to work. I had a very enjoyable experience and would recommend you guys to all of my friends More
I'll always come back to LHM downtown Spokane! I've purchased both my vehicles at LHM because the service is great and the staff are always so helpful and friendly. I'll definitely be back. I've purchased both my vehicles at LHM because the service is great and the staff are always so helpful and friendly. I'll definitely be back. More
Frame recall Luke in service got me right in without an appointment and made sure everything was completed in a timely manner. From start to finish I felt like a Luke in service got me right in without an appointment and made sure everything was completed in a timely manner. From start to finish I felt like a valued customer and my business was appriciated, no matter how small the job might be. I will definitely be returning to this dealership and Luke again! More
Oil change and tires rotated. The service was excellent and timely. Nate is always great and answers any questions I might have. The waiting area is always clean and a great The service was excellent and timely. Nate is always great and answers any questions I might have. The waiting area is always clean and a great place to wait. More
I was assisted quickly and efficiently for service of my veh Chris Jamison and service crew are exceptional. Chris has helped me with my car service since 2006 Chris Jamison and service crew are exceptional. Chris has helped me with my car service since 2006 More