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Findlay Downtown Toyota Spokane - Service Center

Spokane, WA

4.2
177 Reviews

177 Reviews of Findlay Downtown Toyota Spokane - Service Center

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November 10, 2015

Been going here 35+ yrs We have purchased several Toyotas (a mini truck in 1979, Camry in 1995, and Highlander in 2007) from this particular dealership. We keep the vehicles More

by mitchtayl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Crider
Nov 11, 2015 -

Findlay Downtown Toyota Spokane responded

Thank you for your review! I am glad that we could provide you very happy experiences here over the years. We look forward to continuing to serve you! Scott Brewer, General Manager.

October 08, 2015

Outrageous Cost of Prius Headlight Fix Certainly not the dealership's fault, but outrageous expense associated with what should be a simple task of replacing a headlight is unacceptable. I More

by djpier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 13, 2015 -

Findlay Downtown Toyota Spokane responded

Thank you for your review of our dealership. We again apologize for this inconvenience regarding your Toyota. If you have any additional questions or needs, please don’t hesitate to reach out and let me know. We look forward to seeing you on your next visit. -Scott Brewer, General Manager

October 01, 2015

OEM mirrors After a snafu with the first parts shipment, the dealership redeemed itself well with this installation. Would have liked an informational sheet with More

by Gert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Hommel
Oct 02, 2015 -

Findlay Downtown Toyota Spokane responded

Thank you for your feedback. We really appreciate it and will take this to the team. Scott Brewer, General Manager.

September 10, 2015

Excellant Chris & Nick manager always treat us professionally. I have also brought my daughter's "Honda" to be serviced by toyota. never go back to honda mill More

by dogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris works with all of the time. when he is out nick super guys.
Sep 11, 2015 -

Findlay Downtown Toyota Spokane responded

Thank you for your review! I am glad that we could always provide you with professional and helpful service. Scott Brewer, General Manager.

August 14, 2015

Exception service through great communication I have used the other Toyota dealer in town with poor results and misleading information about my vehicle. From the moment I started this service call More

by willard1551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Aug 14, 2015 -

Findlay Downtown Toyota Spokane responded

Thank you for your review! I am very glad that we could provide you with honest, helpful and informative service. We look forward to serving you again. Scott Brewer, General Manager.

July 13, 2015

Larry H Miller - Downtown Toyota Even though I was late, they got me in anyways. They took care of my oil change and wellness check and game me a courtesy ride to the bank. My car was More

by Bellsinwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lady
Jul 13, 2015 -

Findlay Downtown Toyota Spokane responded

Thank you for your review! I am glad that we could provide you with helpful and prompt service! Scott Brewer, General Manager.

July 02, 2015

Yearly leased service appointment Larry Miller is the best. They were very fast with the yearly check up and the customer shuttle was ready right after I checked my car in so was bac More

by seeksue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department, was wonderful and shuttle driver was also fantastic and very polite and enjoyable.
Jul 06, 2015 -

Findlay Downtown Toyota Spokane responded

Thank you for your review! I am glad that we could provide you with a great, fast and helpful experience. We look forward to serving you again. Scott Brewer, General Manager.

June 18, 2015

I'll always come back to LHM downtown Spokane! I've purchased both my vehicles at LHM because the service is great and the staff are always so helpful and friendly. I'll definitely be back. More

by AHen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Jun 18, 2015 -

Findlay Downtown Toyota Spokane responded

Thank you for your review! I am glad that we could provide you with a helpful and friendly visit. Scott Brewer, General Manager.

June 17, 2015

Frame recall Luke in service got me right in without an appointment and made sure everything was completed in a timely manner. From start to finish I felt like a More

by Danger69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
Jun 18, 2015 -

Findlay Downtown Toyota Spokane responded

Thank you for your review! I am glad that I could provide you with an enjoyable and efficient visit. We will pass your thanks on to Luke. We look forward to serving you again! Scott Brewer, General Manager.

June 05, 2015

Oil change and tires rotated. The service was excellent and timely. Nate is always great and answers any questions I might have. The waiting area is always clean and a great More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate.
Jun 10, 2015 -

Findlay Downtown Toyota Spokane responded

Sharon, I am so glad you've had such a good experience with our service center! Nate is one of our best, and I will make sure to pass along your review to him! Thank you for your review! Scott Brewer, General Manager.