Findlay Downtown Toyota Spokane - Service Center

Facility OK Fantastic. this was service on a recall on my Toyota Tacoma. Professional and friendly.Nate. Hommel is one of the best I have dealt with in auto servi Fantastic. this was service on a recall on my Toyota Tacoma. Professional and friendly.Nate. Hommel is one of the best I have dealt with in auto service. JVK More

Late for appt I had an appt a couple of weeks ago and I have to get a caregiver for my husband. The agency sent a new person who got lost on her way here and was 4 I had an appt a couple of weeks ago and I have to get a caregiver for my husband. The agency sent a new person who got lost on her way here and was 40 minutes late so that made me 40 minutes late for my appt. I went anyway and they got me in which I appreciated. More

Superior service Chris Jamison is my Service Rep and he is always very friendly and caring. My vehicle is ready when he tells me it will be . I highly recommend him. Chris Jamison is my Service Rep and he is always very friendly and caring. My vehicle is ready when he tells me it will be . I highly recommend him. More

Exellent I am planning on buying a older Toyota 4Runner and I called just to ask a question. The young lady that answered was polite and she transferred me to I am planning on buying a older Toyota 4Runner and I called just to ask a question. The young lady that answered was polite and she transferred me to the service department. Wow!! The technician answered my questions and gave me additional advice. I just had my wife's Jeep serviced at local jeep dealership and I was treated terrible. She's needing a new car by June. Guess where I'm going to buy her a new car!where they care. Thank you all we will see you soon.! More

Awesome customer service! Luke A. is my "go to" service advisor. He's outstanding ?????????? Go see Luke ?? He will find the problem and get it done. Downtown Toyota is the pla Luke A. is my "go to" service advisor. He's outstanding ?????????? Go see Luke ?? He will find the problem and get it done. Downtown Toyota is the place to go ?? More

Periodic Scheduled Service On time, friendly, done right. They actually finished the service ahead of schedule and despite lousy, snowy weather, they washed the car so it looke On time, friendly, done right. They actually finished the service ahead of schedule and despite lousy, snowy weather, they washed the car so it looked good from the outside until I had to drive on the slushy streets. More

Luke is my go-to man. A voice message and return call scheduled the appointment date/time that was convenient for me. Luke got the service order written up quickly and whe A voice message and return call scheduled the appointment date/time that was convenient for me. Luke got the service order written up quickly and when I picked up the Tundra he mentioned that he was able to take care of one of the navigation problems I had requested be addressed. The shuttle driver friendly and available and delivered me to my office. Thank you very much as the weather was cold that day since I normally walk back to my office. The truck was ready when I got to the dealership to pick it up. More

Been going here 35+ yrs We have purchased several Toyotas (a mini truck in 1979, Camry in 1995, and Highlander in 2007) from this particular dealership. We keep the vehicles We have purchased several Toyotas (a mini truck in 1979, Camry in 1995, and Highlander in 2007) from this particular dealership. We keep the vehicles for many years and we use their service dept for almost all of the maintenance. Overall we have been extremely happy with this dealership. I plan to buy my next Toyota here! More

Outrageous Cost of Prius Headlight Fix Certainly not the dealership's fault, but outrageous expense associated with what should be a simple task of replacing a headlight is unacceptable. I Certainly not the dealership's fault, but outrageous expense associated with what should be a simple task of replacing a headlight is unacceptable. I can replace the entire headlight in a GMC SUV in my garage at home. But you have to take the bumper off of a 2007 Toyota Prius to replace a headlight. No one told me that when I was buying the car. Toyota should either re-engineer this ridiculous system or simply charge a low, flat feel for the service. I cannot believe that the cost of replacing a simple bulb/headlight involves such high labor costs. THIS IS NOT RIGHT. Toyota should make this right. More

OEM mirrors After a snafu with the first parts shipment, the dealership redeemed itself well with this installation. Would have liked an informational sheet with After a snafu with the first parts shipment, the dealership redeemed itself well with this installation. Would have liked an informational sheet with the mirrors. More