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Findlay Downtown Toyota Spokane - Service Center

Spokane, WA

4.2
176 Reviews

176 Reviews of Findlay Downtown Toyota Spokane - Service Center

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April 09, 2017

Service above and beyond. Went in for a routine oil change. Got a call I had mice in my air filter! No worries on my part they disposed of them for me and changed my air filt More

by Rayray22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Apr 10, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you so much for your 5-star review! I'm glad they took care of the mouse for you! If there is anything else we can help you with, please reach out. -Scott Brewer, General Manager

April 08, 2017

Friendly, helpful I brought our van in for it'so 100,000 mile checkup. The staff checked it over, performed what needed to be done and offered a possible solution for a More

by Kenneth Bybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Sommerfield
Apr 10, 2017 -

Findlay Downtown Toyota Spokane responded

Kenneth, I'm thrilled to hear about your 5-star experience! I'm glad our staff was able to find you a solution to your problem. We look forward to serving you and your van for the next 100,000 miles! - Scott Brewer, General Manager

April 08, 2017

Love the new waiting room Always friendly, even when busy. My oil change appointment went long but they gave me a free one to make up for it. I only service my Tundra here an More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Multiple guys in service dept
Apr 10, 2017 -

Findlay Downtown Toyota Spokane responded

Ryan. thank you for leaving us such a great review! I'm sorry about the wait for your oil change but am thrilled to hear they made it up to you. We're so glad to be your dealership of choice for you and your Tundra. -Scott Brewer, General Manager

April 08, 2017

Service Excellent, professional and thorough. I was pleased to have a loaner vehicle for my last session. Shuttle service is always great and personable and More

by toyota girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Peterson
Apr 10, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you so much for your 5-star review! I'm glad our loaner vehicle came in handy and everything was done thoroughly. We look forward to serving you again! - Scott Brewer, General Manager

April 08, 2017

My service experience with LHM has been excellent. My experience with Downtown Toyota and LHM Toyota has been with the service departments. I've been more than pleased with the professional, competent, More

by Bob88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 10, 2017 -

Findlay Downtown Toyota Spokane responded

Thanks for the 5-star review, Bob! I'm thrilled to hear about your service experience on your 4Runner. We look forward to keeping it serviced and running forever! -Scott Brewer, General Manager

April 03, 2017

Very satisfactory vehicle service experience. The dealership made an appointment for service that was satisfactory to me. When I arrived, they were ready to accept the vehicle and started the nece More

by Bob Campbell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
Apr 03, 2017 -

Findlay Downtown Toyota Spokane responded

Bob, we appreciate your feedback! Our service department works hard to get you in and out and back to your day! I'm glad the experience was smooth for you. If there's anything else we can help you with, please don't hesitate to call! -Scott Brewer, General Manager

March 28, 2017

Service Chris is great to work with, I hate going to anyone else. Chris is always honest and very friendly. I get in on time and love getting my car washed. More

by Jolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 29, 2017 -

Findlay Downtown Toyota Spokane responded

We’re happy to hear that your experience with us was so positive Jolson. Our customers really love the car wash! We look forward to seeing you again in the future. If there is anything else we can assist you with please don't hesitate to call. -Scott Brewer, General Manager

February 13, 2017

Quick and friendly service They were able to get me in when I called to make an appointment, at the time that I needed,. The service was quick and customer service was friendly More

by Wazzuamba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Feb 14, 2017 -

Findlay Downtown Toyota Spokane responded

I am thrilled to hear about your 5-star experience. Thank you for taking the time to leave your review! - Scott Brewer, General Manager

February 11, 2017

Always a good experience. Fast anf friendly service in a brand new facility across the street from their old building. Beautiful and warm waiting area with comfortable chairs a More

by Robergjhr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rufus Frost
Feb 13, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your 5-star review. I'm happy to hear you enjoyed our brand new dealership! - Scott Brewer, General Manager

February 01, 2017

Recognition I was recognized w/o having to say I had an appointment and was immediately taken care of. In & out within 30 min. Who could have asked for anything More

by un gato loco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rufus Frost
Feb 02, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your 5-star review! I am thrilled to hear about your excellent experience and we look forward to seeing you in the future. - Scott Brewer, General Manager

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