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Findlay Downtown Toyota Spokane - Service Center

Spokane, WA

4.5
174 Reviews

174 Reviews of Findlay Downtown Toyota Spokane - Service Center

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May 03, 2017

Great Customer Experience I am pleased with my purchase as well as my first service experience with Larry H. Miller Toyota in Spokane. I'd like to say that Amber in the Servic More

by Jennifer Sturm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
May 04, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for the positive review, Jennifer. I am glad your first experience with us was a success. Customer service is our top priority and its great to hear that Amber was able to provide you with the help you needed. Thanks for your business, enjoy your new car! -Scott Brewer, General Manager

May 03, 2017

Great experience - love the new facility and waiting area. Great customer service, great facility, quality work. Luke always gets me in at the time that works best for me and goes above and beyond expectations More

by Jerry Pederson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
May 04, 2017 -

Findlay Downtown Toyota Spokane responded

Jerry, I appreciate you taking the time to share your positive experience with us. I am glad to hear you enjoyed our new facility, we are happy we could provide an improved space for our customers. Luke is a fine example of someone who is always willing to provide great service and I will make sure to pass this along to him. -Scott Brewer, General Manager

April 30, 2017

The best! Always great prices and amazing service! Luke takes great care of us and makes sure our vehicles stay in top shape. I wouldn't go anywhere else. More

by Thebugwiltses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
May 01, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for the positive feedback! Customer service is our number one priority and it's always great to hear from a satisfied customer. I'll also make sure to pass along your compliments to Luke. -Scott Brewer, General Manager

April 29, 2017

Very good and fast experience No pressure from the salesman and very good service department . The transport would take you anywhere you want to go than pick you up when you are re More

by Mycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nat
May 01, 2017 -

Findlay Downtown Toyota Spokane responded

I'm happy to hear about your positive experience with us. That's right! We provide shuttle services for your convenience. Come see us again soon. -Scott Brewer, General Manager

April 27, 2017

Great Service Service Rep very friendly, knowledgeable and responsive. I have great confidence in the service technicians and will continue to bring my Toyota to t More

by Dennis Nichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 28, 2017 -

Findlay Downtown Toyota Spokane responded

Hello Dennis! I understand the difficulties of finding a place that you trust, but I am glad you found the service team here at Larry H. Miller Downtown Toyota Spokane. They are great individuals to work with and you will never be let down. Thanks for your awesome review, we look forward to your future visit. -Scott Brewer, General Manager

April 20, 2017

The best ever Really the best ever! We chose to stay with Chris as our contact person as he always has provided a caring presence. I told him the service trip was More

by Robert Redford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jamison
Apr 20, 2017 -

Findlay Downtown Toyota Spokane responded

Robert, thank you for sharing your kind words. We always want to make sure our customers have a comfortable area to wait at while their vehicles are being serviced.We appreciate feedback like this to help us improve in the future. -Best, Scott Brewer, General Manager

April 20, 2017

Like the new building This is a far more convenient location, especially the drive-through. Very nice to get out of the weather, have more room to get off the busy street. More

by author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Egginton
Apr 20, 2017 -

Findlay Downtown Toyota Spokane responded

We value your feedback and are glad to hear that we have made it easier and convenient to help serve you. Thanks for stopping by. -Scott Brewer, General Manager

April 19, 2017

Oil Change and Bulb replacement My oil change was done quickly and they replaced the bulbs that were out. My car was ready when they said it would be, which is great. More

by Brooke
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
Apr 20, 2017 -

Findlay Downtown Toyota Spokane responded

Brooke, thank you for your positive feedback. I am glad to hear that we were able to get you in and out in a timely manner. That is always the goal for us. Thanks for coming in, we hope to see you again soon. -Scott Brewer, General Manager

April 17, 2017

Oil Change Luke Arneson in service is the best! He is prompt, accommodating and always professional and courteous. He is good to explain what they have done and More

by pw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
Apr 17, 2017 -

Findlay Downtown Toyota Spokane responded

Happy to hear that Luke was able to provide you wonderful service and ensure your satisfaction. Thanks for choosing us. Come back to see us soon. -Scott Brewer, General Manager

April 17, 2017

larry h miller does a great job. they do a great job at satisfying their customers in all areas,in the purchase of the car all the way thru the maintainance agreements. More

by retired dneely163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Egginton
Apr 17, 2017 -

Findlay Downtown Toyota Spokane responded

We work hard to provide excellent customer service in all areas and we're glad to hear wonderful feedback to ensure that we are doing our job. Thanks for sharing your experience, we look forward to your future visits. -Scott Brewer, General Manager

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